# Caregiver by GT Independence

> Caregiver app for tracking and submitting care hours for multiple participants. (iPhone/iPad app by GT Independence.)

- Source: https://appshunter.io/ios/app/caregiver-by-gt-independence/id1342179402 (this page in markdown: same URL + `.md`)
- Developer: [GT Independence](https://appshunter.io/developer/1342179401)
- Category: Business
- Price: Free
- Rating: 2.70/5 from 599 App Store ratings · 172 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 100 MB
- Languages: American English
- Released: 2018-02-01
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/caregiver-by-gt-independence/id1342179402/reviews.md

## What is Caregiver by GT Independence?

Caregiver is designed to make tracking and submitting your care hours simple and convenient. Manage all of your timesheets across multiple participants, clock in and out, receive alerts, obtain participant signatures, and submit your timesheet directly to GT.  Caregiver accurately tracks time even without cellular or internet service and automatically syncs data when service is restored.

## Key features

- Track care hours
- Manage multiple participants
- Clock in/out
- Obtain participant signatures
- Submit timesheets directly
- Offline tracking
- Automatic data sync

## What do users think of Caregiver by GT Independence?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient for tracking hours
- 💡 Helpful reminders for clocking in/out
- 🚀 Straightforward timesheet management

**Cons**

- 🐛 Frequent crashes and glitches
- 🐛 Sync issues causing missing/incorrect time entries
- 🐛 Unreliable login and clocking in/out
- 🐛 Outdated and confusing interface
- 🐛 Frustrating scrolling/date entry process

**Commonly reported bugs**

- Service codes disappearing or changing
- Time entries not syncing or being approved
- App freezing or requiring frequent reinstalls
- Location services not working properly

**Most requested features**

- Allow typing in time instead of scrolling
- Improve notification system
- Integrate paystub/payment history
- Add more options for explaining time edits

## Recent user reviews (10 of 172)

All indexed reviews: https://appshunter.io/ios/app/caregiver-by-gt-independence/id1342179402/reviews.md

### 2/5 — Fix the app because it’s always had problems

*2026-05-27*

Every time I try logging in with my passcode I end up being asked for my login to the portal. Input that info, click on the square, hit login, and it forever syncs. I close the app and reopen till I eventually get the keypad for my password. This needs to be fixed!!! Also, I have it set to notify me when work duration has ended and it rarely works. I have to set an alarm on my phone to remind me to logout. Please fix these problems. The app has never worked seamlessly like it should

**Developer response:** Thanks for telling us about the push notifications issue. We passed this along to the development team so they can investigate! If you have any further thoughts or feedback on this issue, please contact us at 877.659.4500.

### 1/5 — Awful

*2026-05-06*

Every time I try to get my work signed off on, I’ve had to close the app and open it back up LOG IN(like full password/username) again before it’ll let us do it sometimes I’ve had to do this MULTIPLE TIMES to get it work… I’m beyond annoyed at how awful this app is, not to mention how awful the company has became, it’s got even worse since they did the last update, this company is absolutely terrible and when we get another company in this area I’m switching immediately… gt was fine before they started MAKING us use this app to send our time in and I am beyond done with it. I’ve been with this company since 2019 and it’s just gotten worse every year. On another note, another day, I been trying to log in for 30 minutes and can’t get past logging in and syncing…… I’m so done with this…

### 1/5 — Absolute bs

*2026-04-25, version 5.6.1*

Ridiculous that they call themselves a payroll company. Horrible app and they never fully fix the issues. Can’t get my hours half the time. This is unacceptable when so many of us get paid using this app. Zero stars.

### 2/5 — Caregiver

*2026-04-24*

Since the last update it’s been nothing but problems, it won’t approve my time unless I log out then log back in but even then I can’t do my bio scan like before I have put in user name and password and wait for it to sync then it will approve my time. One time it took me so log to do this I discarded my time for that day, so I lost one day of pay because of this app. I call help desk they tell me to uninstall and reinstall but still does the same thing. I got an email to change my password, so I did and that didn’t work. A week later got another email saying change password so I called help desk and the said I must have hit that button that I forgot password, I told him I didn’t see how on a bioscan! This app is terrible! Please fix it…

### 5/5 — Easy to use

*2026-04-23, version 5.6.1*

Easy to use, works 99% of the time and when it doesn’t I just call customer service and they solve the problem!

### 1/5 — Terrible app

*2026-04-22, version 5.6.1*

If I could give this app zero stars, I would. Why give us the option to save our login if we have to still put it in every log in? Also why have us create a code to make logins easier if I have to create a new one of those every login as well. It’s takes 5 minutes just to open the darn app. Just get rid of the code option so I don’t have to do it every-time or actually fix it so I can use it properly please.

### 1/5 — PLEASE FIX

*2026-04-21, version 5.6.1*

Devs - what’s going on? Please fix the app, caregivers need to take care of their patients when they arrive and not spend extra time needing to consistently log in and out due to being signed out after every use and waiting several minutes just for it to sync when signing in. The last update has caused so many issues with this! Super frustrating! Please at least put out a memo to caregivers acknowledging this issue and an ETA of when it will be fixed.

### 1/5 — ABCD

*2026-04-17, version 5.6.1*

Every time it’s an issue , it never works  on time , I need to try several times .

### 4/5 — Very good

*2026-04-15, version 5.6.1*

The caregiver app is very efficient for tracking time cards for in home caregivers. The app also requires location services and collects location where the individual is clocking in and clocking out which holds the employee accountable. The caregiver app does have its glitches but all technology has issues sometimes. For the most part it is a good app.

### 1/5 — HAVE TO SIGN INTO APP EVERY TIME!

*2026-04-14, version 5.6.1*

This app is terrible. I now have to keep signing in and setting a password EVERY time I use it. Fix this problem GT developers!

## Frequently asked questions about Caregiver by GT Independence

### What does the Caregiver app do?

The Caregiver app is designed to simplify the process of tracking and submitting your caregiving hours. It allows you to manage timesheets for multiple participants, clock in and out of shifts, collect participant signatures, and submit your completed timesheets directly to GT Independence.

### Can I use the app without an internet connection?

Yes, the app accurately tracks time even without cellular or internet service. Your data will be automatically synced once service is restored, ensuring you don't lose any important information.

### How do I submit my timesheet?

Once you have finished tracking your hours and obtained the necessary participant signatures, you can submit your timesheet directly through the app. The app is designed for a seamless submission process to GT Independence.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

## Version history (last 5 releases)

### 5.8.5 — 2026-07-10

Fixed an occasional issue where location couldn't be retrieved
Improved login and sync stability

### 5.8.3 — 2026-06-18

Fixed dashboard loading indefinitely in some cases

### 5.8.2 — 2026-06-16

Security updates
Fixed some issues when trying to capture location (when enabled)
Improved location error message and link to settings
Improved login to reduce login and sync times.
Fixed an issue requiring pin creation at the wrong time.

### 5.6.1 — 2026-03-17

Bug fixes and general improvements
Security updates

### 5.4.3 — 2025-07-10

Background bug fixes and improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
