# Caregiver Mobile

> Caregiver app for tracking and monitoring personal emergency response devices. (iPhone/iPad app by Freeus, LLC.)

- Source: https://appshunter.io/ios/app/caregiver-mobile/id1510594355 (this page in markdown: same URL + `.md`)
- Developer: [Freeus, LLC](https://appshunter.io/developer/1002639104)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.30/5 from 6 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 52 MB
- Languages: American English, Canadian French
- Released: 2021-08-13
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/caregiver-mobile/id1510594355/reviews.md

## What is Caregiver Mobile?

The Caregiver mobile app works in tandem with Belle X mPERS devices to offer increased peace of mind for subscribers and their loved ones.

The Caregiver app enhances the experience with Belle X mPERS devices by offering helpful information at a glance for caregivers.

With the app, caregivers can:
Locate the device on demand
Add Places that the device user frequently goes, and receive enter and exit notifications
Ring the device to help find misplaced units
Receive app notifications for button presses, falls, low battery, power off, first motion of the day, and no first motion
View button press history
Check device battery level
Check the device’s first motion history and set a target first motion time
Track steps and set a daily step goal
Monitor multiple devices and receive notifications for all devices

If you would like to set up mobile app access for Belle X, or add Places or multiple devices to your caregiver account, please contact your authorized dealer.

If you are interested in purchasing Belle X for yourself or a loved one, please contact support@freeus.com for assistance from a Freeus-authorized dealer.

## Key features

- Real-time device location
- Geofencing with enter/exit notifications
- Device ringing for location
- Alerts for button presses and falls
- Low battery and power off notifications
- Step tracking and goal setting
- Monitor multiple devices

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/caregiver-mobile/id1510594355/reviews.md

### 2/5 — Worst App Ever

*2026-07-08*

No data received, no support from staff, no returned calls.

**Developer response:** We are sorry for the difficulties you are experiencing. Please email us at support.phs@becklar.com with your device ID and the email address you use to log into the app.

### 5/5 — Disabled 2026 Elisha

*2026-06-23*

Helps when I wander

**Developer response:** We appreciate your feedback!

### 1/5 — Little value to the App

*2025-08-19, version 3.1.2*

We recently were switched to this App and do not find it helpful

It does not alert when our parent leaves or returns to their home 

It does not record in history that they went out or came back

When the button is pushed you speak to an automated voice not a real person..very confusing to a senior 

It is slow to refresh and when you want a location update it advises you that doing that will reduce the battery life

### 3/5 — Alerts are somewhat inconsistent.

*2025-06-30, version 3.1.2*

Overall the app works well for my dad and we are able to track him throughout the day.  However we have had some concerns about the alerting and app notifications. Just last week he had a minor fall where he needed assistance getting up. The device didn’t trigger and he needed to get help from a neighbour to hear him. 
The app logged this as an SOS but we never got the alert on the phone when it occurred.

### 1/5 — Cannot have two pendants monitored at same time

*2025-01-13, version 3.0.11*

App does not allow for registering two pendants being monitored. Requires two separate emails and log ins. Very impractical and not beneficial for staying up to date on loved ones. Please update asap! And add Apple Watch compatibility!

### 1/5 — No support for multiple devices

*2024-12-11, version 3.0.11*

The two most recent updates did not address the need to support multiple devices. Currently only a single device is supported with each sign in. This means I have to sign out and back in to monitor both parents and am potentially missing half the notifications. This largely defeats the point of the app.

While you have replied that you appreciate my feedback, I have seen no further development to address the need to support multiple devices. When will this app be modified to support multiple devices?

### 2/5 — Why not Apple Watch???

*2024-11-28, version 3.0.11*

Works on my phone and iPad but to be really be functional for alerts please add Apple Watch compatibility!!!

### 2/5 — Needs to support multiple devices

*2024-11-20, version 3.0.11*

This app needs to be able to stay connected to multiple pendants, and track their locations, and the vitals of the owners. If Apple can show me all my friends, this alert app should be able to show all pendants connected to it.

### 1/5 — Needs ALOT of improvement.

*2024-08-22, version 3.0.10*

Very slow to refresh. Shows wrong address for my father's home. Not enough options... Could use better tracking ability, history would be very useful. Step counter is a completely useless feature. Can't believe this thing is worth $50/month. And that's the discounted price. Oh and the speaker was barely audible... And that was tested indoors. I just really hope if it IS used in a real emergency my father can actually communicate with the agent.

### 1/5 — WRONG ADDRESS 4x In one day??

*2024-08-20, version 3.0.10*

So far today it has given me four different addresses?? The operator or whatever you call the person who may answer the phone the day you call or not said “it’s because it’s the address is off GPS”…. Ok well here’s the thing I haven’t left my house ?? So if I fall or something actually happens where is the AMBULANCE going to GO !! Too some random house in my area …GEE THANKS ALOT TELUS FOR NOT SAVING MY LIFE !!

## Frequently asked questions about Caregiver Mobile

### What is Caregiver Mobile?

Caregiver Mobile is an application designed to work with Belle X mPERS devices. It provides caregivers with location tracking, alerts for various events, and device status information to help monitor their loved ones.

### How does Caregiver Mobile help with safety?

It offers real-time location tracking and sends immediate notifications for button presses, falls, low battery, and power off events. You can also set up geofenced 'Places' to receive alerts when the user enters or exits these areas.

### Can Caregiver Mobile track multiple devices?

Yes, the app supports monitoring multiple Belle X mPERS devices simultaneously. You will receive notifications for all the devices linked to your caregiver account.

### Does Caregiver Mobile have ads?

No, Caregiver Mobile does not contain advertisements. It is a free application focused on providing essential monitoring features without interruptions.

### What devices is Caregiver Mobile compatible with?

Caregiver Mobile is available for iPhone, iPad, and iPod devices. It is designed to sync with Belle X mPERS devices.

### How often is Caregiver Mobile updated?

The latest version of Caregiver Mobile is 3.1.7, last updated on February 26, 2026. Updates typically include performance improvements and new features to enhance the user experience.

### What is the age rating for Caregiver Mobile?

Caregiver Mobile has an age rating of 4+. This indicates it is suitable for users of all ages, though its functionality is geared towards adult caregivers and their dependents.

### How do I set up Caregiver Mobile with a Belle X device?

To set up mobile app access for Belle X, add Places, or link multiple devices, you need to contact your authorized dealer. They can assist with the initial configuration of your caregiver account.

## Version history (last 5 releases)

### 3.1.9 — 2026-07-16

We are working to continuously improve your experience! 
What’s new in this release: 
Ability to log in with bio-metrics 
Reducing app logouts in areas of poor cellular coverage

### 3.1.8 — 2026-04-16

Improved location update experience
To update or change a caregiver app user email address, please contact your dealer.
Ability to share feedback with your dealer through the app

### 3.1.7 — 2026-02-26

Fixed an issue where location updates could not be requested as frequently as before.

### 3.1.6 — 2026-02-24

Improved app stability. Fixed issue where some users experienced inconsistent notifications.

### 3.1.5 — 2026-01-30

Minor stability improvements

## Apps similar to Caregiver Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MediLink by BIOS](https://appshunter.io/ios/app/medilink-by-bios/id1145952849) | 4.1 (10) | Free | Health & Fitness |

## More apps by Freeus, LLC

- [FallSafety Home—Personal Alert](https://appshunter.io/ios/app/fallsafety-homepersonal-alert/id1097177984)
- [Belle+](https://appshunter.io/ios/app/belle-plus/id1134100155)
- [ActiveDay – Activity Study](https://appshunter.io/ios/app/activeday-activity-study/id1183046259)
- [BelleCom](https://appshunter.io/ios/app/bellecom/id1560393909)

All apps by Freeus, LLC: https://appshunter.io/developer/1002639104

## Related topics

[caregiver mobile app](https://appshunter.io/ios/topics/caregiver-mobile-app) · [gt independence caregiver](https://appshunter.io/ios/topics/gt-independence-caregiver)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
