# Careli — Rosters, shifts & care records > NDIS provider operations management: rosters, shifts, records, incidents, compliance. (iPhone/iPad app by Samuel Serour.) - Source: https://appshunter.io/ios/app/careli/id6775172240 (this page in markdown: same URL + `.md`) - Developer: [Samuel Serour](https://appshunter.io/developer/6775172242) - Category: Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 17+ - Requires: iOS 15.1 · 23 MB - Languages: American English - Released: 2026-06-10 - Data updated: 2026-10-04 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/careli/id6775172240/reviews.md ## What is Careli? Careli is the all in one app for NDIS providers, coordinators and support workers. It brings your rosters, participant records, shift clock in/out, incidents, handovers and compliance reporting into one simple place, so your office and your field team work from the same live picture. Built for NDIS support businesses in Australia. FOR COORDINATORS See your whole operation on one live dashboard, participants, workers, today's shifts and incidents at a glance Incidents reach you the moment they're raised, acknowledge them to close the loop. A complete, tidy record on every participant, notes, tasks, incident history and shift history. Export schedules, incidents and handovers to Excel for funding, auditing and NDIS reporting. FOR PROVIDERS Build recurring schedule blocks for each participant and generate shifts in a tap. Assign a different worker to each day and fill gaps as "Unassigned". Add notes, tasks and incidents to participant profiles. Clock in and out, and bulk manage upcoming shifts. FOR SUPPORT WORKERS See your roster and today's shift the moment you sign in. One tap clock in and out within a tight clock in window. A clear checklist of tasks for each shift. A guided end of shift handover, mood, concerns, follow ups and incidents. WINDOWED CLOCK IN Shifts move from Scheduled to In progress, Completed or Missed automatically based on a ±15-minute clock-in window, no manual status updates. LIVE UPDATES Everything updates in real time across your team, so a new shift, clock in or incident appears instantly on every device. PRIVACY & ACCESS Careli is used by NDIS support organisations. Accounts are created and managed by your organisation, support workers are added by their provider or coordinator. You can delete your account at any time from your profile. Careli is a subscription service for support businesses, plans are managed on our website. ## Key features - Live dashboard for operations overview - Real-time incident reporting and acknowledgement - Comprehensive participant records - Automated shift scheduling and management - Windowed clock-in/out for shifts - Guided end-of-shift handover process - Exportable reports for NDIS compliance ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/careli/id6775172240/reviews.md ### 5/5 — Game changer for the team *2026-06-11* We’ve had a great experience using Careli. The platform is user-friendly, reliable, and has made managing participants, documentation, and day-to-day coordination much more efficient. It saves time, keeps information organised, and helps our team stay on top of important tasks. Highly recommend ## Frequently asked questions about Careli ### What is Careli? Careli is a comprehensive app designed for NDIS providers, coordinators, and support workers. It centralizes essential functions like rosters, participant records, shift clock-in/out, incident reporting, and compliance documentation, ensuring all teams work with live, synchronized data. ### How does Careli handle shift clock-in and out? Careli features a windowed clock-in system, allowing support workers to clock in or out within a ±15-minute window around their scheduled shift time. Shifts automatically update their status to 'In progress', 'Completed', or 'Missed' based on this window, eliminating manual status updates. ### Can I export data from Careli for NDIS reporting? Yes, Careli allows you to export schedules, incidents, and handovers to Excel. This feature is designed to assist with funding, auditing, and NDIS reporting requirements, making compliance easier for providers. ### How are accounts managed in Careli? Accounts in Careli are managed by your NDIS support organization. Providers or coordinators are responsible for adding support workers to the system. Users can delete their account at any time from their profile settings. ### Is Careli available on all devices? Based on the provided data, Careli is supported on iPhone and iPod. Information regarding Android or other device compatibility is not specified. ### What is the update frequency for Careli? Careli was last updated on June 22, 2026, with version 1.0.3. The release date was June 10, 2026. This indicates recent development activity, suggesting regular updates are likely. ### What is the age rating for Careli? Careli has an age rating of 17+. This rating is typically assigned to apps containing mature themes or content not suitable for younger audiences. ### How does Careli ensure live updates across the team? Careli utilizes live updates to ensure all information synchronizes in real time across the entire team. Any new shift, clock-in, or incident is instantly reflected on every device, maintaining a consistent and up-to-date operational picture. ## Version history (last 4 releases) ### 1.0.3 — 2026-06-22 - Providers can now add their own participants. - Other stability and performance improvements. ### 1.0.2 — 2026-06-20 • Fixed another issue that could prevent the app from loading on launch. • Improved overall stability and performance. Thanks for using Careli. We're continually improving the app, if you hit any issues, please get in touch. ### 1.0.1 — 2026-06-15 This update improves performance and reliability: • Push notifications for new messages, shift assignments, and incidents • Faster, more reliable app startup • Fixed an issue where some screens could appear blank • Smoother navigation and various bug fixes ### 1.0.0 — 2026-06-10 No release notes. ## More apps by Samuel Serour - [Impulso.](https://appshunter.io/ios/app/impulso/id6776491494) All apps by Samuel Serour: https://appshunter.io/developer/6775172242 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-04.*