# CareSmartz360⁺ — user reviews > 130 indexed App Store user reviews of CareSmartz360⁺ by CareSmartz, Inc, rated 4.20/5 from 793 ratings. - Source: https://appshunter.io/ios/app/caresmartz360/id1496331588/reviews - App overview in markdown: https://appshunter.io/ios/app/caresmartz360/id1496331588.md - Rating breakdown: 5★ 556 · 4★ 72 · 3★ 44 · 2★ 39 · 1★ 82 ## What do users think of CareSmartz360⁺? Overall sentiment: neutral **Pros** - 👍 Easy to use - 📚 Helpful features - 💻 Good platform for timekeeping - 🚀 Convenient and efficient - 🤝 Excellent support **Cons** - 🐛 Crashes frequently - ⏱️ Slow performance - 🔍 Location tracking issues - 🔧 Difficult to edit/update - 🤯 Confusing interface **Commonly reported bugs** - Issues with clocking in/out - App freezes or becomes unresponsive - Inconsistent behavior across devices - Problems with syncing and data updates - Unexpected errors and crashes **Most requested features** - Add ability to edit visit notes - Improve calendar/scheduling functionality - Provide more detailed reporting options - Allow more flexibility for clocking in/out - Enhance mobile app stability and responsiveness ## Newest reviews (14 of 130) ### 3/5 — needs design improvement *2026-04-09* It takes five minutes to clock out because the flow is so poorly designed I should just be able to clock out and then be prompted to answer all of the questions, capture signature and be done instead of navigating back-and-forth and back-and-forth. Also, if I put in the hours that I’m going to be working if I am at the location. Why don’t you just automatically clock me out? ### 4/5 — Caregiver 360 *2026-01-09* Hard to do when signing out plus stay by client to send info backl Learning to enjoy this new program. Lots more work entailed for the pay given. Just saying it’s a little harder but I understand more usefull. Thank you Frances fry ### 4/5 — So simple and very clear to use *2025-08-27* After trying a new company we came right back to CareSmartz 360. Our schedules make more sense and everything is clear for our work/ clients. The only thing I would change is to have two different addresses available for clock in/ out times. But thank you for keeping it simple. ### 4/5 — Caregiver 360 *2025-08-05, version 2.50* Hard to do when signing out plus stay by client to send info back ### 2/5 — Need to make little more friendly *2025-03-11, version 2.47* This app require so many time to clock out to three times before even when you finally clock out, it should be hitting clock out one time and take it the next to the process to clock out. ### 5/5 — Best app ever *2025-01-23, version 2.46* I love this app it’s awesome !!! ### 4/5 — Review *2025-01-14* Everything is good, except when you are changes weekly/monthly. You have to start all over, you can’t just go forward or back. No (back) option. But other than that it works good. Thank you ### 5/5 — Easy *2025-01-11, version 2.46* Very easy and self explanatory. User friendly company easy to deal with ### 5/5 — Easy *2025-01-08, version 2.46* System is very easy to use. ### 4/5 — Application usage *2024-12-18, version 2.46* Its a great app to use at times its freezes but other than that i never have a problem with it. ### 3/5 — Crashes a lot *2024-12-13, version 2.45* Concept is good but crashes a lot. ### 5/5 — Review *2024-12-12* Have enjoyed my clients. Rotation works well for me . Pleased with over all organization. Punctual, pleasant and organized ### 5/5 — Caregiver *2024-12-02, version 2.45* It is a great app ### 5/5 — PCA *2024-11-25, version 2.45* Keep up the amazing work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely bad *2025-12-27, version 2.55* Very worse. Update of app I do not know how to Uset Need switch back to old version ### 1/5 — App continues to monitor location in the background *2025-07-19, version 2.50* Not a very well written app, looks like very lazy coding. And location monitoring continues even after clocking out unless you force quit the app. ### 1/5 — Buggy *2025-01-20, version 2.46* Buggy sometimes to clockin/ out or back to back shifts ### 1/5 — Upset *2025-01-04, version 2.46* This app is the worst app ever. It’s constantly taking away my hours and not letting me have any openings. Major bugs ### 1/5 — This app *2024-12-29, version 2.46* This app is not user friendly at all ### 1/5 — Slow *2024-11-21, version 2.45* Slowest app ever ### 1/5 — Connectivity *2024-11-07, version 2.44* I work with a client that has very poor connection area. Allot of times I cannot clock in or out. Very frustrating!!! ### 1/5 — Horrible *2024-10-17, version 2.44* Barley works. ### 1/5 — This app is trash. *2024-09-19, version 2.44* This app is annoying with all of the mess ups, currently it is going to a white screen after every entry and I have to completely close it down and re-enter who I am supporting before I can add any more entries. ### 1/5 — Issues *2024-08-06, version 2.43* Issues clocking in and out when your off by a minute or something have to call hr to fix it every time. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use app *2025-09-03, version 2.51* Works as advertised. Great product! ### 5/5 — Excellent *2025-07-25* I just wanted to share my positive experience using the CareSmartz caregiver application. It has been a very helpful tool in managing my caregiving responsibilities. The app is user-friendly, reliable, and has all the features I need, like scheduling, tracking hours, and client updates. It really makes my work more organized and efficient. I think I will give small opinion about Visit notes input , i wish I can edit it. All in all, the app and the features itself are very reliable and I am very satisfied. Thank you ### 5/5 — Review *2025-05-09, version 2.49* Very easy to use ### 5/5 — Services *2025-02-19, version 2.47* Excellent ! ### 5/5 — CNA *2025-02-19, version 2.47* General it is a good app and accomplished a lot. ### 5/5 — Care giver *2025-02-14, version 2.47* Easy to navigate. ### 5/5 — Care Smart 360 *2025-02-13, version 2.47* Great app and easy to use ### 5/5 — I love my supervisor Madill and Ms Hyatt I love you thank for everything that you’ve do for me 🌹🌹 *2025-02-12* I love working for standard home care thank you for allowing me to be part of your team ❤️❤️❤️ ### 5/5 — Cna/mental health worker/haha *2025-02-02* This app needs updating so that the gos can give location and if it’s a public place we can clock in with update with for client being on social event. ### 5/5 — Care giver *2025-01-28, version 2.46* 5 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*