# CareSource

> Mobile health plan management for CareSource members. (iPhone/iPad app by CareSource.)

- Source: https://appshunter.io/ios/app/caresource/id1152505418 (this page in markdown: same URL + `.md`)
- Developer: [CareSource](https://appshunter.io/developer/1135943113)
- Category: Health & Fitness
- Price: Free
- Rating: 4.09/5 from 2,649 App Store ratings · 103 written reviews indexed
- Age rating: 12+
- Requires: iOS 11.0 · 26 MB
- Languages: English
- Released: 2017-01-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/caresource/id1152505418/reviews.md

## What is CareSource?

This simple, easy to use app lets you manage your CareSource health plan on the go.
•	The CareSource app works with all our plans, including HAP CareSource!
•	View your digital insurance ID card 
•	Secure access to your personal My CareSource™ account
•	Find a doctor, hospital, clinic, urgent care or pharmacy near you 
(Get directions or make a call)
•	Check your claims, copays, deductibles and balances (if applicable) 
•	Make a payment (if applicable)
•	Review your plan benefits
•	Call CareSource 24™ and speak with a nurse 24/7 
•	Call and speak with member services 
•	Explore health rewards opportunities
This app is free.
Get it now.

## Key features

- Digital insurance ID card
- Find doctors and pharmacies
- Check claims and balances
- Make payments
- Review plan benefits
- 24/7 nurse advice

## What do users think of CareSource?

Overall sentiment: negative

**Pros**

- 🤩 Great insurance
- 👍 Easy to use and convenient
- 🙌 Awesome app

**Cons**

- 🐛 App doesn't work
- 🔍 Not very informative
- 🤯 Literally unusable
- 🔒 Can't log in
- 🤖 Autopay issues
- 🔍 Inaccurate provider information
- 🤔 Too many places to find information
- 🤯 Needs to be fixed
- 🤯 Does not work
- 🤯 Barely works
- 🤯 Booooo
- 🤯 App do not work
- 🤯 Opens to black
- 🤯 Can't set up auto pay
- 🤯 Confusing and cumbersome
- 🤯 Needs fixed
- 🤯 Barely works
- 🤯 Terrible experience
- 🤯 Slow
- 🤯 Lack of Providers
- 🤯 Useless
- 🤯 Absolutely horrible
- 🤯 The. Worst.
- 🤯 Glitches Need Fixed

**Commonly reported bugs**

- Login problems
- Cost Estimator does not work
- Biometrics issues
- App won't open after iOS update
- Can't add Marketplace information
- Rewards not working
- Unable to log in
- Constantly not allowing login
- Can't add my plan
- App won't stay open
- Blank page on download
- Impossible to pay online
- Account statement not showing current information
- Unable to update credit card info
- Claims not showing up
- Technical difficulties message
- No insurance cards available
- Glitches causing app to crash or not load

**Most requested features**

- Provide on-line chat assistance 24/7
- Add widget to bring up ID all ID cards in plan, quickly
- Dark mode option

## Recent user reviews (10 of 103)

All indexed reviews: https://appshunter.io/ios/app/caresource/id1152505418/reviews.md

### 1/5 — App doesn’t work

*2025-05-01, version 8.18.0*

When you click on the boxes to type your log in information the entire app freezes. If you wait long enough the screen might turn full purple. That’s it though. You can’t get any further. I don’t understand why they made this new app. The old one worked perfectly fine. This one is horrible. If I could give 0 stars I would.

### 1/5 — AUTOPAY

*2025-04-19, version 8.18.0*

I’ve signed up & re-signed up & re-signed up for autopay on the app & continue to get a paper bill bc none of the payments are being taken out. I’ve called twice now without success

### 1/5 — Not very informative

*2025-03-24, version 8.17.0*

It’s very difficult to know exactly what is covered with my insurance policy. There is no search bar either to be able to go to a specific topic.

### 1/5 — Literally unusable

*2025-02-28, version 8.17.0*

Haven’t been able to sign into my account for weeks. I request a password reset email and I never receive it. Same with SMS texts the website is claiming to send me. I simply do not receive anything so now I cannot use the app or website at all. Others are commenting about having this same issue.

### 1/5 — Needs fixed

*2025-02-08, version 8.16.0*

I can’t log in to pay my bill. It just keeps loading.

### 1/5 — Does not work

*2025-01-27, version 8.16.0*

Gets stuck on blank page after signing in

### 2/5 — Too many places to go to get information.

*2025-01-17, version 8.16.0*

The site is glitchy and I often have to go back in and relogin.  Going to find a doctor is never accurate. Even calling in a doctor that was supposedly at the hospital was not. Not intuitive at all.

### 1/5 — I think it’s a joke right?

*2025-01-03, version 8.16.0*

I really can’t tell if it’s one of those things made so poorly as a joke or if this is real.

### 1/5 — Reward

*2025-01-02, version 8.16.0*

Can’t not open my rewards Eva it neve works

### 1/5 — Can’t log in

*2024-12-19, version 8.16.0*

I can’t log in on the app. It won’t send me verification notifications to my phone number or email. So far not happy.

## Frequently asked questions about CareSource

### What can I do with the CareSource app?

The app allows you to manage your CareSource health plan on the go. You can view your digital insurance ID card, find healthcare providers like doctors and pharmacies, check your claims, copays, and balances, and review your plan benefits. It also provides access to 24/7 nurse advice and member services.

### Is the CareSource app free to use?

Yes, the CareSource app is completely free to download and use. There are no charges associated with managing your health plan through the application.

### What information can I access about my health plan?

You can access a variety of information about your health plan, including your digital insurance ID card, details about your claims, copays, deductibles, and balances. You can also review your specific plan benefits to understand your coverage.

### How can I find a doctor or pharmacy using the app?

The app features a provider search tool that allows you to find doctors, hospitals, clinics, urgent care centers, and pharmacies near your current location. You can also get directions or make a call directly from the app.

### What if I need medical advice outside of office hours?

The app offers access to CareSource 24™, where you can speak with a nurse 24/7 for medical advice. This service provides support and guidance whenever you need it, even outside of regular business hours.

## Version history (last 5 releases)

### 8.18.0 — 2025-04-01

- An improved and more secure login experience with Okta.
- Minor enhancements and bug fixes
If you have any questions, comments or ideas for the app we would love your feedback. Please email us at: caresourcemobileappdev@caresource.com

### 8.17.0 — 2025-02-21

- An improved and more secure login experience with Okta.
- Minor enhancements and bug fixes
If you have any questions, comments or ideas for the app we would love your feedback. Please email us at: caresourcemobileappdev@caresource.com

### 8.16.0 — 2024-10-28

- An improved and more secure login experience with Okta.
- Minor enhancements and bug fixes
If you have any questions, comments or ideas for the app we would love your feedback. Please email us at: caresourcemobileappdev@caresource.com

### 8.15.0 — 2024-10-25

- An improved and more secure login experience with Okta.
- Minor enhancements and bug fixes
If you have any questions, comments or ideas for the app we would love your feedback. Please email us at: caresourcemobileappdev@caresource.com

### 8.14.0 — 2024-08-09

- An improved and more secure login experience with Okta.
- Minor enhancements and bug fixes
If you have any questions, comments or ideas for the app we would love your feedback. Please email us at: caresourcemobileappdev@caresource.com

## Apps similar to CareSource

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Christ Hospital Health Network](https://appshunter.io/ios/app/christ-hospital-health-network/id1498243538) | 4.7 (2,701) | Free | Health & Fitness |

## More apps by CareSource

- [CareSource MyLife](https://appshunter.io/ios/app/caresource-mylife/id6670173321)
- [TrueCare MyLife](https://appshunter.io/ios/app/truecare-mylife/id6746817831)

All apps by CareSource: https://appshunter.io/developer/1135943113

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*