# CareSuper > Mobile superannuation account management and financial planning tool. (iPhone/iPad app by CARE Super Pty Ltd.) - Source: https://appshunter.io/ios/app/caresuper/id1142508100 (this page in markdown: same URL + `.md`) - Developer: [CARE Super Pty Ltd](https://appshunter.io/developer/1142508099) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 24 MB - Languages: English - Released: 2019-05-27 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/caresuper/id1142508100/reviews.md ## What is CareSuper? Keep track of your CareSuper account on the go. Managing your account has never been easier. View and make changes wherever you are, whenever you need. Key features include: • Access to your account fast and securely via a 4-digit PIN, if you log in to the app at least once every 90 days • A snapshot of your key account details– view your balance, investments, recent account activity, annual statements and insurance cover (if eligible) on your personal dashboard • A look at your future potential income after you wind down work. Explore ways to make your money last longer or see how long your account balance might last • Get personal advice on your account through eAdvice. Plus, you can: • Make an investment switch or change your future investment strategy • Update your non-binding beneficiaries • View your current insurance cover and cancel cover, or apply to tailor cover through InsuranceOnline (super members) • Change your withdrawal strategy (pension members) • Find lost and other super, and consolidate it to your CareSuper account when you’ve confirmed it’s the right move for you (super members) • Update your personal information • Change your communication preferences • Get important notifications. Got more than one account? Download the app once and simply toggle between your accounts. You’ll need to register at caresuper.com.au/register for MemberOnline before you can use this app. Not yet a member? Join CareSuper today at caresuper.com.au/join. If you need help, call 1300 360 149 (Australia), +61 3 9192 4416 (Overseas) or go to caresuper.com.au/getintouch. You can reach us between 8am-8pm (AEST/AEDT) on all national business days. For more information, visit caresuper.com.au. The CareSuper app is available on iOS operating system 10.0+. CARE Super Pty Ltd (Trustee) ABN 91 006 670 060 AFSL 235226 CARE Super (Fund) ABN 98 172 275 725 ## Key features - Secure account access with PIN - View balance and investments - Track account activity and statements - Explore future income projections - Access personal financial advice - Make investment and insurance changes - Consolidate lost superannuation ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/caresuper/id1142508100/reviews.md ### 1/5 — Worst app ever *2024-03-10* Tried to log in using my phone and it doesn’t work. Goes in circles if you’re trying to reset password. Called for help last October and was told they were working on it - clearly a lie - 5 months later still not resolved. How can you manage my funds if you can’t even fix your basic app ???? Disgusting ### 1/5 — 2024 nothing has changed *2024-02-06* As a care member for 30 years you would think they could design a better app. You constantly need to delete and reinstall the app, it becomes locked and stuck on the same page and you can’t go back to the main menu. The app is about the same standard as cares customer service. ### 1/5 — Very poor application *2023-12-27* One of the worst IOS apps I’ve come across, regularly losing credentials and requiring to re-authenticate from scratch virtually every time I try use the app. Also if you try leave app to pick up MFA details, app then reverts back to login screen again. Just horrible. ### 1/5 — Problems still not fixed *2023-12-12* After pointing out to Care Super that their app stops working after logging in a few times, they sent me an email with a long list of irrelevant questions and then phoned me to twice to discuss further in addition to another couple of emails, instead of just fixing the problem. As explained, they need to be checking their reviews because there is a long list of complaints here repeating the same problems, and having an app that doesn’t work is not in the realm of clients’ expectations. The impression is of a couple of high school students designing their IT and leaves you wondering how safe the company is. I’ve said all this to them, but are they listening? ### 1/5 — Frustrating *2023-06-22* Whoever is providing IT support for this app should have been relieved of their duties long ago, nothing has changed in three years, it's either idle - cannot log on, or face ID doesn't work, or have to reset all over again. And today all i got was a screen with '413 are you lost?' The info included about my fund is insufficient, I can't perform some simple requests, and updates to my requests lag so i never know if they're implemented or not. The fund is doing ok but thinking about changing to Australian Super, as i have a small account with them and their comms and app are so much better! ### 1/5 — Session expires too often *2023-04-30* This app is slow & old fashioned. The worst aspect is that every few days it tells me my session has expired and forces me to log in and create a PIN. Over and over and over. I’ve reported this to Customer Service and reminded them that it’s a regularly reported fault, but I was simply sent a pro forma kind of response. ### 1/5 — Disgusting App and customer service *2023-04-03* I do not recommend using care super. The app is pathetic you cannot get in once registered. It takes you in circles. The app creator/s need to be sacked. Get someone on who knows what they are doing. This app is far from acceptable. So! You ring someone, the customer service is as pathetic as the app. At retirement age, actually well over I should be able to draw on my super without feeling like a criminal. Go to AMP, anywhere but Care Super because let me tell you this. They don’t CARE.. I’m glad I’m be leaving this pathetic company. ### 1/5 — No update and repeatingly sign in is ridiculous *2023-02-24* I do not know why it ask me to re sign in every few days! The apps does not have an update for years and recently they also remove the function to project your future balance… say it is in maintenance for a few month now. ### 1/5 — Frustrating and disappointing *2023-01-29* Every time I use this app I have to go through the set up process. It’s a waste of time and does nothing to improve the security of the app. When I spoke to customer service they say there is no issue on their side but you read the comments here and realise others have the same problem. Talk to your IT team, make it someone’s job to fix this. Brands wonder why they get terrible feedback and the most basic things are not done properly. Lift your game CareSuper ### 1/5 — Great super worst app *2022-12-05* I have been with care super for awhile and happy with the fund, but there app is useless. The main issue is you log in and it asks you to setup a 4 digit pin which is fine, but if you don’t login in for awhile even a few days it says session expired and you have to login again and reset the 4 digit pin and most of the time it can’t even open even when you know the pin is right. It shouldn’t be this hard ## Frequently asked questions about CareSuper ### How secure is CareSuper? CareSuper offers secure account access via a 4-digit PIN, provided you log in at least once every 90 days. The app is designed to protect your financial information. ### What account details can I view on CareSuper? You can view a snapshot of your key account details, including your balance, investments, recent account activity, annual statements, and eligible insurance cover on your personal dashboard. ### Can I get financial advice through CareSuper? Yes, you can get personal advice on your account through the eAdvice feature within the app. This helps you make informed decisions about your superannuation. ### What investment changes can I make with CareSuper? You can make an investment switch or change your future investment strategy directly through the app. This allows you to adjust your investment approach as needed. ### How does CareSuper help with lost superannuation? The app allows you to find lost and other superannuation accounts. You can then consolidate them into your CareSuper account after confirming it's the right decision for you. ### What devices is CareSuper compatible with? The CareSuper app is available for iOS devices, specifically iPhones and iPods, requiring operating system 10.0 or later. ### How often is CareSuper updated? The app was last updated on May 22, 2024, with the latest version being 3.0.0. This indicates regular updates to improve functionality and security. ### How do I contact CareSuper support? You can contact CareSuper support by calling 1300 360 149 (Australia) or +61 3 9192 4416 (Overseas) between 8 am-8 pm (AEST/AEDT) on national business days, or visit caresuper.com.au/getintouch. ## Version history (last 5 releases) ### 3.0.0 — 2024-05-22 • Latest iOS version supported. • Phone compatibility issue fixed. • Minor bug fixes ### 2.3.15 — 2021-06-16 Thanks for using the CareSuper app. This new version (2.3.15) includes bug fixes & minor enhancements. ### 2.1.6 — 2020-06-15 Thanks for using the CareSuper app. This new version (2.1.6) includes bug fixes & minor enhancements. ### 2.1.3 — 2020-02-24 Thanks for using the CareSuper app. This new version includes bug fixes & minor enhancements. ### 2.1.1 — 2019-08-26 · Functionality enhanced for better member experience · Securely enable your Quick balance by entering a 4-digit pin ## Apps similar to CareSuper | App | Rating | Price | Category | | --- | --- | --- | --- | | [Arab Bank Australia](https://appshunter.io/ios/app/arab-bank-australia/id967836816) | — | Free | Finance | | [Qudos Bank](https://appshunter.io/ios/app/qudos-bank/id1049197958) | 4.2 (6) | Free | Finance | | [Rabobank Online Savings NZ](https://appshunter.io/ios/app/rabobank-online-savings-nz/id1457530306) | 3.0 (1) | Free | Finance | | [Aware Super](https://appshunter.io/ios/app/aware-super/id1461702710) | 4.8 (73) | Free | Finance | | [MLC](https://appshunter.io/ios/app/mlc/id1409473189) | — | Free | Finance | | [Queensland Country Banking](https://appshunter.io/ios/app/queensland-country-banking/id1043368263) | 5.0 (2) | Free | Finance | ## More apps by CARE Super Pty Ltd - [CareSuper](https://appshunter.io/ios/app/caresuper/id1409544432) All apps by CARE Super Pty Ltd: https://appshunter.io/developer/1142508099 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*