# CareSuper — Your super is in your hands > Mobile app for managing CareSuper superannuation fund accounts. (iPhone/iPad app by CARE Super Pty Ltd.) - Source: https://appshunter.io/ios/app/caresuper/id1409544432 (this page in markdown: same URL + `.md`) - Developer: [CARE Super Pty Ltd](https://appshunter.io/developer/1142508099) - Category: Finance - Price: Free - Rating: 4.30/5 from 6 App Store ratings · 60 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 35 MB - Languages: American English - Released: 2018-07-28 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/caresuper/id1409544432/reviews.md ## What is CareSuper? Keeping on top of your super has never been easier. When you're on the go, you can easily: • check your super balance • view and change your investment options • check your member statements • read letters we’ve sent you • update your details • view your insurance cover • provide your tax file number • nominate your beneficiaries • and more! To use this app you must be a CareSuper member registered for Member Online. To set up online access simply click the 'Set up online access' button in the app and follow the prompts. Not a member yet? Simply click the 'Join now' button in the app. Please consider the PDS and TMD at caresuper.com.au before joining. If you need help, call us on 1800 005 166. CareSuper Pty Ltd (Trustee) ABN 14 008 650 628 AFSL 238718 CareSuper (Fund) ABN 74 559 365 913 ## Key features - Check super balance - Change investment options - View member statements - Update personal details - View insurance cover - Nominate beneficiaries ## What do users think of CareSuper? Overall sentiment: negative **Pros** - 🚀 Fast and easy to use - 👍 Helpful customer service - 💰 Effective money management **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow app performance and updates - 🔒 Security and login issues - 📱 Compatibility problems with newer devices **Commonly reported bugs** - Login screen freezes - App unavailable or unresponsive - Withdrawal and rollover issues **Most requested features** - Detailed investment portfolio tracking - Improved app stability and reliability - Better customer communication and support ## Recent user reviews (10 of 60) All indexed reviews: https://appshunter.io/ios/app/caresuper/id1409544432/reviews.md ### 4/5 — Much Better *2026-08-05* The latest update from yesterday seems to have fixed many of the problems such as the total value not displaying, logging in difficulty and being logged out when navigating different pages. It’s still in portrait, I’d prefer landscape, but I can cope. Thanks for fixing the other issues. ### 2/5 — Glitching *2026-08-05* Keeps glitching every time I open it. It requires Face ID over and over again about 5 times and then I can’t view my balance. The balance just disappears. I have to use the website on my computer instead. ### 1/5 — App is terrible *2026-07-28* I am really frustrated with the ‘new and improved app’. It continually doesn’t work, won’t show by balance on the home page and keeps dropping out. I have deleted and reinstalled the new app, updated it regularly and still it fails to work properly. Fix it please. ### 1/5 — App *2026-07-28* My god what have you done with this app? Downloaded the latest version. It takes 4 times for facial recognition to work, then my balance appears on the summary page for a millisecond before disappearing - can’t see it. I go to transactions and I am kicked out and have to reopen app, which is pointless because I can’t see my balance. How could you get that so wrong? You can’t deploy an app upgrade, I have lost faith in your ability to manage my money and am actively looking around. ### 1/5 — App never works *2026-07-27* Logging on keeps rolling on until you go to a page then when you click on a selection you are logged out plus you can only log on with one device, so you can’t log on with your iPads and your iPhone ### 3/5 — Total amount? *2026-07-25* It used to be very good but now seems to have a glitch. When it opened before, your amount was there for you to see but now it seems to face recognition 3 times then takes you to the deposits that go into your account with no account total to be found. ### 3/5 — Crashes when opening *2026-07-23* The app seems to crash when I view the transactions tab. I have updated to the latest version and it still doesn’t work. ### 3/5 — It crashes on the main page *2026-07-22* Please fix ### 1/5 — Latest Update *2026-07-20* The app is not working your bug fixes did not work and it’s extremely hard to access the app and there is no balance available and it is still working very very slowly, please fix!!!!!!! ### 1/5 — Terrible app *2026-07-16* There’s not much to say, it’s a terrible app. On a positive it works sometimes, and probably can’t get too much worse. You would think a major superannuation player could do much better, but looks like that’s not their interest. Best of luck. ## Frequently asked questions about CareSuper ### What can I do with the CareSuper app? The app allows you to manage your CareSuper superannuation account on the go. You can check your super balance, view and change your investment options, review member statements, read letters from the fund, update your personal details, check your insurance cover, provide your tax file number, and nominate beneficiaries. ### How do I set up online access for the app? To use the app, you must be a CareSuper member registered for Member Online. If you haven't set up online access yet, simply tap the 'Set up online access' button within the app and follow the on-screen prompts to complete the registration process. ### Is the CareSuper app free to use? Yes, the CareSuper app is free to download and use. There are no charges associated with managing your superannuation account through the app. The app does not contain in-app purchases or advertisements. ### Who is this app for? This app is designed for current CareSuper members who are registered for Member Online. It is also available for individuals who are not yet members but are interested in joining CareSuper and managing their superannuation from their mobile device. ### What if I'm a SpiritSuper member? SpiritSuper members will find that their app automatically updates to this new version, provided auto-update is enabled on their device. If auto-update is switched off, you will need to manually tap the update button to get the latest version. ## Version history (last 5 releases) ### 26.08.11 — 2026-08-14 Minor bug fixes ### 26.07.21 — 2026-08-04 Minor bug fixes ### 26.02.20 — 2026-07-14 Minor bug fixes ### 25.01.21 — 2025-01-24 Minor bug fixes ### 24.11.26 — 2024-12-10 Minor bug fixes ## More apps by CARE Super Pty Ltd - [CareSuper](https://appshunter.io/ios/app/caresuper/id1142508100) All apps by CARE Super Pty Ltd: https://appshunter.io/developer/1142508099 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*