# CareTN — Your care team is right here.

> Personalized health support and management with care teams and health plan information. (iPhone/iPad app by BlueCross BlueShield of Tennessee.)

- Source: https://appshunter.io/ios/app/caretn/id1494382785 (this page in markdown: same URL + `.md`)
- Developer: [BlueCross BlueShield of Tennessee](https://appshunter.io/developer/656808645)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 4,052 App Store ratings · 34 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 59 MB
- Languages: American English, Haitian Creole, European Spanish
- Released: 2020-02-25
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/caretn/id1494382785/reviews.md

## What is CareTN?

CareTN, from BlueCross BlueShield of Tennessee, can pair you with a registered nurse or behavioral health specialist for one-on-one, personalized care. Message them whenever you want help managing your health and to get information about your health plan benefits.

Use CareTN to set reminders for your medications and appointments, track your steps and progress over time and view personalized health recommendations. We’re here to support you and help keep you healthy, and the app is free. Just sign up with the download code we sent you.

CareTN works with Apple Health for certain care programs, such as those that provide a step count task.

Seek a doctor’s advice before making any medical decisions. This app is designed for education and to provide support between provider visits. If you're enrolled in an eligible care program you may connect a glucometer to share readings with your care management team, but should continue to check with your doctor before making any changes to diet, exercise, or treatment plan.

## Key features

- Personalized care team connection
- Medication and appointment reminders
- Health progress tracking
- Health plan benefit information
- Personalized health recommendations
- Step tracking integration

## What do users think of CareTN?

Overall sentiment: positive

**Pros**

- 👍 Helpful tool
- 🚀 Convenient for tracking medications and appointments
- 👍 Friendly and responsive customer service
- 👍 Informative articles and resources
- 👍 Motivating and encouraging

**Cons**

- 🐛 Glitchy and unreliable app
- 🐛 Issues with updating and deleting medications
- 🔍 Lack of transparency on covered services
- 🔔 Too many notifications

**Commonly reported bugs**

- Recent update causing app to not open
- Face ID issues
- Inconsistent step tracking

**Most requested features**

- Option to track medications taken as needed
- Ability to sync with fitness trackers
- Improved activity tracking and credit for steps

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/caretn/id1494382785/reviews.md

### 1/5 — Less than Average app, subpar help - AVOID LIKE THE PLAGUE

*2026-04-27, version 8.12.2*

The app itself has several flaws that take away from usability. It’s just a poor user experience. BCBS of TN, I thought you were better than this. Silly me, BCBS of TN just hired a lousy contractor to build a lousy app. Beware of Wellframe. They build sub-par apps. And if you read the reviews for the CareTN app, you will see that nothing much has changed over the years.

### 5/5 — Friendly

*2026-03-03, version 8.11.0*

User-friendly to get friendly reminders to take care of myself

### 5/5 — Helpful Tool

*2025-06-12, version 8.8.0*

Just an amazing app! Helped me through a tough transition!!

### 2/5 — Review

*2025-03-13, version 8.6.2*

I guess this app is ok. I haven’t figured out how except for the step counts. I’m sure it’s useful for some one. Only times I’ve attempted to use it tell me to call insurance company. Maybe one day I’ll find a use. Have bad health and appreciate it but 🤷🏾‍♂️

### 5/5 — Awesome

*2024-10-23, version 8.3.0*

I am so thankful for this app. 
I love the meds and reminders section.
It is so much easier for me to keep track of what and when to take my medication.
It has a reminder section.
I use it for my doc appointments and any reminders I need, like when I want to drink extra water, go for my walks and my therapy exercise sessions.
Updates are easy. Thank you for making this app easy and useful.

### 5/5 — Helpful :)

*2024-05-08, version 8.0.1*

Helps me keep up with taking any medications as well as my prenatals, very informative for pregnancy and postpartum! Anything you could fall behind on or not be knowledgeable about this app will give you pointers and point you in the right direction. And as an added plus, you get your very own health navigator and they are SO SO friendly! The navigator can help with everything from finding you a pediatrician to answering any silly questions you may have. :) 10/10 approve! They also have a program where you get gift cards for interacting with the app and keeping up with all your stuff.

### 5/5 — Customer service

*2023-09-24, version 7.24.0*

I love this app! If I have questions I get answers! I love that I’m talking to real people instead of a robot!

### 4/5 — Helpful

*2023-06-02*

It is helpful to have articles that relate to things I need help or advice with

### 1/5 — How is this lack of prenatal care not illegal?

*2023-05-15, version 7.21.0*

The customer service in this app didn’t address any of our questions and continuously gave us incorrect instructions as to how to file a claim and what is covered on our plan. One rep outright refused (repeatedly) to tell us which prenatal services are or are not covered or where we can access information about what is or is not covered. She claimed that there is no existing document that contains information about what is covered in our plan. How is this legally possible? I’ve not had this kind of issue with United or Cigna - if you can, don’t waste your time or money with BCBS or this app.

### 3/5 — Inability to delete errors/update creates another med

*2023-05-11, version 7.21.0*

No options for meds taken only once a month. No option for meds taken as needed. Once revising a med, the app creates two. I wanted to delete one. No method to delete.  If you update a med, it shouldn’t create a second selection. Update should overlay leaving one med.

## Frequently asked questions about CareTN

### What does the CareTN app do?

The CareTN app connects you with a registered nurse or behavioral health specialist for personalized one-on-one care. You can message your care team for help managing your health and to get information about your health plan benefits. It also allows you to set medication and appointment reminders, track your progress, and view personalized health recommendations.

### Is CareTN free to use?

Yes, the CareTN app is free to use. You will need a download code that was sent to you to sign up. The app is designed to support your health journey and is provided by BlueCross BlueShield of Tennessee.

### What kind of health information can I track with CareTN?

You can track your progress over time, including steps if you use Apple Health integration for certain care programs. The app also allows you to view personalized health recommendations. For specific medical devices like glucometers, you may be able to connect them to share readings with your care management team.

### Who is the target audience for CareTN?

The app is designed for individuals who want personalized health support and management. This includes those who wish to connect with a care team, manage medications and appointments, track their health progress, and understand their health plan benefits. It's particularly useful for those enrolled in eligible care programs.

### Can I make medical decisions based on the app?

No, the app is designed for education and support between provider visits. You should always seek a doctor's advice before making any medical decisions. While you can share readings from devices like glucometers, you should continue to consult your doctor before making any changes to your diet, exercise, or treatment plan.

## Version history (last 5 releases)

### 8.13.1 — 2026-08-03

Minor bug fixes

### 8.13.0 — 2026-06-29

Minor bug fixes

### 8.12.2 — 2026-04-13

Minor big fixes

### 8.12.0 — 2026-03-16

Minor bug fixes

### 8.11.0 — 2025-12-04

Minor bug fixes

## Apps similar to CareTN

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| --- | --- | --- | --- |
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| [CareBridge](https://appshunter.io/ios/app/carebridge/id1517444625) | 3.0 (27) | Free | Medical |
| [UTMC Way](https://appshunter.io/ios/app/utmc-way/id1498707007) | 4.3 (15) | Free | Medical |
| [MyCovenantHealth](https://appshunter.io/ios/app/mycovenanthealth/id1365284061) | — | Free | Medical |
| [Ballad Health](https://appshunter.io/ios/app/ballad-health/id1192749804) | 4.6 (3,307) | Free | Medical |
| [My Health at Vanderbilt](https://appshunter.io/ios/app/my-health-at-vanderbilt/id1114939674) | 4.7 (7,814) | Free | Medical |

## More apps by BlueCross BlueShield of Tennessee

- [BCBSTN](https://appshunter.io/ios/app/bcbstn/id656808642)
- [BlueEnroll TN](https://appshunter.io/ios/app/blueenroll-tn/id1448033146)
- [GoBlue TN](https://appshunter.io/ios/app/goblue-tn/id1509697273)
- [AmplifyHealth](https://appshunter.io/ios/app/amplifyhealth/id6444489335)

All apps by BlueCross BlueShield of Tennessee: https://appshunter.io/developer/656808645

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*