# CAR:GO - Anywhere! — user reviews

> 145 indexed App Store user reviews of CAR by CarGo Technologies doo, rated 4.60/5 from 2,884 ratings.

- Source: https://appshunter.io/ios/app/cargo-anywhere/id999970383/reviews
- App overview in markdown: https://appshunter.io/ios/app/cargo-anywhere/id999970383.md
- Rating breakdown: 5★ 2,469 · 4★ 122 · 3★ 50 · 2★ 41 · 1★ 202

## What do users think of CAR?

Overall sentiment: negative

**Pros**

- 🚀 Excellent service
- 💰 Cheaper than taxis
- 👍 Polite and professional drivers
- 🚗 Clean and new vehicles

**Cons**

- 🐛 App crashes and bugs
- 🚫 Unable to register/login
- 🗺️ Poor GPS and navigation issues
- 💳 Payment problems and hidden fees
- 🕰️ Long wait times and unreliable pickup

**Commonly reported bugs**

- Verification code not received
- Account creation issues
- Inconsistent pricing and charges

**Most requested features**

- Add Apple/Google Pay options
- Improve address search and navigation
- Provide better customer support

## Newest reviews (19 of 145)

### 1/5 — Owners support Serbian dictator

*2025-02-15*

The owner and the company of this application support Aleksandar Vučić, Serbian strongman that has been driving Serbia as a country into ground for the last 12 years with his henchmen. The level of corruption they have reached, and the level of theft they have done themselves or allowed others to do is unprecedented. Application has been removed from my phone and I will never use them or their service again.

### 1/5 — Radikalska kopilad

*2025-02-15, version 3.9.125*

Govnjiv app, smrdi na sendvice i izdajnike.

### 1/5 — Sendvičari

*2025-02-15, version 3.9.125*

Sendvičari koji voze druge sendvičare na skupove koje organizuje ubica i izdajnik. Ruke su vam krvave

### 3/5 — Please Add Apple/Google pay its 2024

*2024-08-11, version 3.9.115*

The app is fine although it needs some tweaks would be better with the use of Apple Pay as it’s much quicker and you can choose which card u want to pay with from Apple Pay instead of having to put all ur details down everytime when u want to change ur card. Get with the times guys. 
Other than that great app for Serbia since Yandex go no longer works but even they had Apple Pay. 
It’s safe and secure it’s a must in the digital age also add an option to pay with cash too but pay a fee of like $0.50 equivalent for choosing cash fee.

### 1/5 — Can’t even setup my profile due to bugs

*2024-04-30, version 3.9.111*

Server errors, verification texts that never arrive, etc. Totally useless.

### 1/5 — Glitchy af

*2024-01-20*

So bad, always pins me at the wrong address

### 1/5 — Bad request (400)

*2023-10-28, version 3.9.100*

That’s all you get when you try and join. No explanation as to what that is or how you try and fix it. 

Totally pointless

### 1/5 — Absolute crap

*2023-09-29, version 3.9.98*

Instalirala pre četiri godine. Dugo je nisam koristila i sad kad pokusam da se ulogujem trazi da verufikujem broj telefona, kad pokušam kaže da je broj već verifikovan i javlja grešku. Ne postoji “back” dugme niti bilo koja druga opcija pa mi je trenutno app “zaglavljena” na verifikaciji. ne pomaze ugasi-upali. Instaliram je na drugom telefonu koji nikad ne koristim sa novim nalogom i tim brojema ali avaj! Kada je jednom instalirate ne postoji mogućnost da promenite ni broj telefona ni email adresu za slicaj da jedno od ta dva vise ne koristite. I sad imam aplikaciju na telefonu koji koristim ali ne radi i aplikaciju na drugom telefonu (sa drugim nalogom) koja radi ali taj broj ne koristim. Da ne pominjem da je gotovo nemoguće proveriti koliko bi koštala vožnja pre nego što je naručite i sva je verovatnoća da ćete pri tom pokušaju vožnju nehotice naručiti. Potpuno očekivano, podrška je očajna. već dva dana me vrte u krug a mejlovi koje su mi poslali naprasno više ne mogu da se učitaju. Pakao koji treba izbegavati.

### 2/5 — Detours. Poor Support. Missing GPS in cars. Drivers lacking language skills.

*2023-09-27, version 3.9.98*

It's disappointing when drivers either don't speak English or seem to feign ignorance, taking you on unplanned detours through the city's outskirts and blaming GPS errors. 

The customer support falls short, and their stance appears to be 'be grateful you arrived.' 

What's deeply concerning is the absence of GPS in cars, which leaves passengers in the dark about a driver's exact location and intentions. This lack of transparency can potentially compromise safety.

### 1/5 — Can’t login

*2023-09-27, version 3.9.98*

I have tried three different emails keep getting error that saying already been taken rubbish

### 1/5 — Hot pile of garbage

*2023-09-12, version 3.9.97*

I tried registering an account and got error message that email address is already taken. When I try to recover password i get an error message that there is no user with this email address. What in the world????

### 1/5 — Pet frendly opcija postoji smo u teoriji

*2023-09-03, version 3.9.97*

U praksi ni jedan jedini vozač ne želi da prihvati uslugu ukoliko štiklirajte polje pet frendly. Ako pokušate odmah nakon toga da dobijete regularno uslugu, odmah se prihvata, što je potpuno nekorektno ako se već hvalite kako imate pet frendly opciju.

### 1/5 — Terrible customer service

*2023-08-28, version 3.9.97*

If you type in something like ‘main bus station’ it might take you somewhere completely incorrect. 

You wont get any refund for something like this.. when you point it out they will just repeat like a robot that you went to the wrong address as if it’s your fault they are misguiding you.

### 1/5 — Very frustrating

*2023-08-26, version 3.9.97*

As per many other reviews, every time I try to create an account it says my email address is already taken.  When I then request a password reset it says it has no record of my email address.  Please sort this out developers.

### 1/5 — Won’t let me create an account

*2023-08-19, version 3.9.97*

It has never let me create an account and it doesn’t matter what email address I use, I just get an error saying the account is taken. Password reset does nothing. For reference I am British and am using a UK telephone number in case this has anything to do with it

### 1/5 — Failed to register using uk number

*2023-08-14, version 3.9.97*

Couldn’t register.

### 1/5 — Can’t Create Account

*2023-08-10, version 3.9.97*

Email already in use….

First time using and thinks I’m already registered, the apps got bugs do not use!

### 1/5 — Doesn’t work

*2023-08-05, version 3.9.97*

It states that every email address is already registered

### 2/5 — Not tourist friendly

*2023-08-04, version 3.9.97*

Can’t create an account with my personal mobile; has to be a Serbian phone number. And drivers are only contactable by phone - no messaging service. Not friendly for tourists

## Most critical reviews (10 lowest-rated)

### 1/5 — Unreliable

*2026-07-15, version 3.9.140*

50% of the time it can not find any Biz/Lux cars, and if it finds a car it will send a beat up destroyed Toyota Camry for 3x higher price than Yandex Go.

### 1/5 — worst app ever

*2026-01-21, version 3.9.133*

this taxi app has cancelation fee,which is 5euro,which they will cherge even when is their fault,dont use cargo,use yandex instead,is even cheaper

### 1/5 — Cash Paid – Refund Refused

*2025-12-20, version 3.9.133*

Cash paid, change not returned. Refund refused and an unusable promo code offered instead. This is not customer support.

### 1/5 — Katastrofalna usluga

*2025-08-18, version 3.9.132*

Nakon što sam naručio vožnju za Mini, zamenjena je sa skupljom Eko. Pokazano vreme dolaska 3 minuta. Nakon 5 minuta se pojavljuje vreme dolaska 10 minuta. Nakon toga sledećih 5 minuta se ne pomera. Nakon poziva saznajem da je u kvaru. Sramota!!! Zakasnio sam na bitan sastanak. Nikad više!

### 1/5 — Maybe a Scam

*2025-03-29, version 3.9.129*

Ordered a cab from Belgrade airport, driver accepted then parked 500m away, when I walked to him, he drove to the airport and parked there, where I initially was. There was no traffic. The app tried to charge me nearly 
€5.00 for cancelling. App promptly deleted.

### 1/5 — Cant use

*2025-03-04, version 3.9.128*

If you have a non Serbian App Store it won’t let you sign up, says location must be Serbia. Instead of checking device location, seems to check store location 😅

### 1/5 — Terrible service

*2025-02-23, version 3.9.127*

Veryyy dirty car and wery unpleasant driver

### 1/5 — Owners belong to authoritarian regime

*2025-02-16, version 3.9.125*

During recent protests in Serbia, owners of CarGo, having close ties with regime in Serbia, forced their drivers to transfer regime supporters to pollitical rally organized to support Vučić.

### 1/5 — SNS bots

*2025-02-16, version 3.9.125*

Sns bots

### 1/5 — Razocarenje

*2025-02-16, version 3.9.125*

Vozili ste za onog bolesnika ljude u Sremsku Mitrovicu, sta nije u redu sa Vama??? Uzas!

## Most praised reviews (10 highest-rated)

### 5/5 — American can number

*2023-10-30, version 3.9.100*

Seen other reviews where you need to be in Serbia in order to get the verification code. I’m in Belgrade but the verification text never arrived hope this is fixed soon so that I don’t have to get a SIM card with a different number every time I come to Serbia. **update** reached out to the apps contact for my US number and they verified it quickly. Would recommend reaching out to them if you have trouble verifying a foreign number.

### 5/5 — Very stupid app

*2023-07-17, version 3.9.96*

Tried registering with my email it says I can’t because the email is taken,when I try to log in and choose forgot my password ,it says no email exist

### 5/5 — Amazing

*2023-04-10, version 3.9.94*

Great service! Excellent drivers.

### 5/5 — Best of them all

*2022-12-03, version 3.9.94*

I wish i get this driver every time

### 5/5 — Odlicna voznja

*2022-11-08, version 3.9.94*

Izuzetno prijatna voznja, Mita predusretljiv, pomogao mi je sa prtljagom kojeg nije bilo malo. Apsolutno sve preporuke!!!

### 5/5 — Great experience !

*2022-11-06, version 3.9.94*

Super nice driver , very safe and helpful man.

### 5/5 — EXTRA VOZAČ

*2022-09-17, version 3.9.93*

sve pohvale za servis

### 5/5 — haloooo

*2022-08-04, version 3.9.92*

gmail.com W vozac👍🏻👍🏻

### 5/5 — Gentleman

*2022-07-19, version 3.9.91*

Classy guy

### 5/5 — Never received verification code, cant change phone number

*2021-11-16, version 3.9.82*

I live in the UK but used Cargo when going to Serbia and it worked fine last time. I now have a different phone number and the app didn't allow me to change the phone number. I thought I'd delete the app and create a new account. That was not possible as my email was already recognised. I then deleted it again and tried creating a completely new account using another email and my UK number. As I said verification code was never received. So, now Im in this vicious circle that the app thinks I have two accounts, and cant use the first one because it has my incorrect phone number and the other where I could verify my uk phone number. I also have a Monzo card and have not had a chance to inser that yet. In any case, I cant use the app. Sort this out!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
