# CarGurus: Used & New Cars — user reviews > 976 indexed App Store user reviews of CarGurus by CarGurus, rated 4.90/5 from 662,420 ratings. - Source: https://appshunter.io/ios/app/cargurus-used-and-new-cars/id814517475/reviews - App overview in markdown: https://appshunter.io/ios/app/cargurus-used-and-new-cars/id814517475.md - Rating breakdown: 5★ 602,868 · 4★ 42,116 · 3★ 10,522 · 2★ 2,501 · 1★ 4,413 ## What do users think of CarGurus? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient car search - 💡 Helpful filters - 🔍 Detailed vehicle information - 👍 Straightforward interface **Cons** - 🐛 Buggy app experience - 🔄 Inconsistent search results - 🔍 Missing/inaccurate vehicle details - 🔁 Repeated review requests - 🤖 Frustrating AI-based communication **Commonly reported bugs** - Filters clearing after viewing a vehicle - Incorrect price/mileage information - Inability to upload/reorder photos for listings - Crashes and app stability issues **Most requested features** - More advanced search filters (e.g., engine displacement) - Ability to permanently hide/remove unwanted vehicles - Improved navigation and back button functionality - Seamless sign-in/account management across devices ## Newest reviews (16 of 976) ### 5/5 — Amazing app *2026-08-17, version 5.54* This app was so helpful in helping me find exactly what I was looking for it also tells you if something is over priced or a good price. ### 5/5 — Great site *2026-08-17, version 5.54* Easy to use excellent customer service keeps track of everything that I want to keep track of and when I have a question to answer it immediately first class site ### 5/5 — Comprar *2026-08-17, version 5.54* Estoy mirando espero poder comprar gracias ### 5/5 — Preferred Platform *2026-08-17, version 5.53* Would use Car gurus ### 5/5 — I love it *2026-08-15, version 5.53* I love it ### 5/5 — Great app to buy cars on *2026-08-15, version 5.53* Just downloaded and already finding good cars and you can find any car u want in just a click of a button ### 5/5 — Me gusta *2026-08-15, version 5.53* Buena app ### 5/5 — Me gusta *2026-08-14, version 5.53* Me gusta porque publican cosas buenas ### 3/5 — Something went wrong…? *2026-08-13, version 5.53* All of a sudden I can no longer view personalized rates on any vehicles. I keep getting “Something went wrong…” ### 5/5 — CarGurus *2026-08-12, version 5.53* The best ### 5/5 — Car hunting! *2026-08-11, version 5.53* Bought my Lexi’s with CarGurus. Found a dealer in thousand oaks Romcar. Super cool guy! Stan was really helpful very knowledgeable! ### 4/5 — Naturally Naturale LLC aka RainMan *2026-08-11, version 5.53* So far So Good ### 5/5 — Corvette *2026-08-10, version 5.53* Great site to search for used Corvettes . Good tool to gauge the used Corvette market. ### 4/5 — Honest review of cars *2026-08-10, version 5.53* Uwu ### 5/5 — Cool 👍 *2026-08-09, version 5.52* Cool 👍 ### 5/5 — You can see all the cards and it’s really fun and they’re not that pricey, but they are pricey if yo *2026-08-09, version 5.52* Good ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage app *2026-08-25, version 5.55* Stop sending me email for searches I deleted you fools. ### 1/5 — Not a buyer friendly app *2026-08-18, version 5.54* As a buyer having an app with dealers or sellers who are transparent is essential. On CarGurus the dealerships regularly hide a number of items. On the price many have hidden charges which are often labeled as removable options once you get to see the car. Overall Autotrader has better filters and allows for a higher quality search for buyers . ### 1/5 — Unusable *2026-08-15, version 5.53* Garbage app lsyout. ### 1/5 — Glitches all the time *2026-08-14, version 5.53* I always update the app but constantly try to view cars and get the “whoops look like that one got away” message in quite literally 70% of the cars I try to view. Regardless of make, model, etc. Bc of this I stopped using the app. Get a faster updating platform or develop better workflows for removing “sold” listings even thought they still populate 🙄 ### 1/5 — False advertising *2026-08-05, version 5.52* This app has A LOT of vehicles with salvage and branded titles listed as clean titles, DO NOT TRUST the title statues listed on this app, there is no way to report false information. ### 1/5 — Bad and lagging *2026-08-04, version 5.52* Bad false advertising it saying card have options when ut doesn’t and vice versa ### 1/5 — Lost 50 saved vehicles *2026-08-02, version 5.51* The app automatically updated (probably today) and after opening it I can’t see any more saved vehicles. I’m in the process of finding a car and I’ve spent a huge number of hours carefully reviewing hundreds and hundreds of option over several weeks, and saving the ones I was interested in, and now it’s all gone. This is outrageous. I have already checked to make sure I am logged in. ### 1/5 — Warning Stay Away *2026-07-30, version 5.51* These services are bad news and hackers are infiltrated in these services. I have tried for six months to delete my account after so many warnings from Apple about data breach Their own support email on their site isn’t correct. It keeps coming back as no good copy straight off their website. It you see a website set by California state run away fast ! ### 1/5 — Utterly usless *2026-07-26, version 5.50* Just use Facebook marketplace Or Auto trader cannot filter price very easy and it just shows you the cars they want you to see deleted after few minutes ### 1/5 — does not show *2026-07-24, version 5.50* I search up a car does not show it fix it now ## Most praised reviews (10 highest-rated) ### 5/5 — 10/10 *2026-08-24, version 5.55* Easy for anyone ### 5/5 — Helps a lot *2026-08-22, version 5.54* I like it. It’s very informative. It’s very easy to use. Give you a lot of options to possibly find sell or trade cars overall great app. ### 5/5 — As a dealer *2026-08-22, version 5.54* It is the best ### 5/5 — Very Helpful - No Fluff *2026-08-22, version 5.54* I used CarGurus when looking for a used car and it was perfect! Price drop notifications helped me secure a great deal and I was thankful to avoid ads, scams, and BS like on other platforms. The AI assistant was also incredibly useful and helped me contact dealers. 10/10 ### 5/5 — Car Guy sold on CarGurus *2026-08-21, version 5.54* Been in and outta car sales my entire life. I’m always called on by family, friends, sisters of a friends friend, I’m a consultant for anyone, I look out for people. I keep them at bay away from the sharks at the dealerships. My point is, my word and opinion have to count. Buying or selling, you are responsible as a consultant to protect your customer. CarGurus is my go to 100% of the time when I’m helping people now. It’s easy to use, presented well and most of all in car sales, “TRUSTED”!!! It’s changed the way I approach the automobile industry. I highly, highly recommend CarGurus ### 5/5 — I love *2026-08-21, version 5.54* I love it ### 5/5 — Right vehicle Right Price *2026-08-19, version 5.54* A great way to shop for a vehicle in your budget to your liking. Love the Great/ good/ fair price info ### 5/5 — ABSOLUTELY AWESOME *2026-08-19, version 5.54* IM Determined to have a newer car within the next 2 to 3 months it’s a must so thank you for all of your used cars. What would we do without our car gurus♥️💯 big time ### 5/5 — Try get me a ride so I can go work and home. *2026-08-18, version 5.54* I only got 800$ to my name to put down and I have a FLA LICENSE AND MY PAYMENT CAN BE 150-180 monthly. And I will make payments on time. By Cordarrol Fulton. ### 5/5 — Calidad *2026-08-18, version 5.54* Me encanta --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*