# Caribbean Cinemas — user reviews > 164 indexed App Store user reviews of Caribbean Cinemas by Cinemas Management of Puerto Rico, Inc, rated 2.00/5 from 318 ratings. - Source: https://appshunter.io/ios/app/caribbean-cinemas/id526701997/reviews - App overview in markdown: https://appshunter.io/ios/app/caribbean-cinemas/id526701997.md - Rating breakdown: 5★ 61 · 4★ 9 · 3★ 9 · 2★ 27 · 1★ 212 ## What do users think of Caribbean Cinemas? Overall sentiment: negative **Pros** - 🎥 Great movie graphics - 📱 Easy to find movie times **Cons** - 🐛 App crashes or freezes frequently - 🤖 Buggy and unreliable - 🤔 Poor user experience and navigation - 🔍 Difficult to find theaters and showtime information - 💳 Issues with purchasing tickets and payments **Commonly reported bugs** - Password reset functionality doesn't work - Location search and selection is broken - Tickets and concessions purchase flow is glitchy - App frequently loses user login state **Most requested features** - Allow saving favorite theaters - Integrate with digital wallets like Apple Pay - Improve performance and stability - Overhaul the user interface for better usability ## Newest reviews (18 of 164) ### 1/5 — Tan simple y tan complicado *2026-04-02, version 16.4.2* Honestamente quienes crearon esta aplicación necesitan practicar más en cómo crear aplicaciones. Cuando seleccionas una película en la parte de abajo está en rojo. Porfavor añadenle un simple botón de back para volver a las listas de las películas. O por lo menos donde dice Carribean cinema algo que diga back para la gente saber cómo regresar a la pantalla anterior. Y arriba donde dice el cine no lo utilizan como cine preferido si no utilizan eso ahí para que el usuario pueda cambiar de cine sin complicaciones . ### 1/5 — Still Basura *2026-02-28, version 16.4.2* This app was terrible and yet they succeeded… in making it even worse. You can’t check by theatre. It crashes or freezes and you can’t access your account cause the password rest they are forcing you to do doesn’t work. -1,000,000 stars ### 1/5 — Is not functional *2026-02-27, version 16.4.2* This app needs updates. I can’t go back on some of the pop-up screens. ### 1/5 — Malisima *2026-01-17, version 16.4.2* Una pesadilla para navegar ### 1/5 — The app upgrade is a failed *2025-12-07, version 16.4.2* First version of the app works much better than the current ones. Also it was much easy to used and navigate. Since this version I prefer to buy the tickets on the locations ### 1/5 — Funcionamiento *2025-12-03, version 16.4.2* La app, no funciona ### 1/5 — Garbage *2025-11-20, version 16.4.2* Absolute garbage. Impossible to use, incredibly slow, no option to go back once you tap anything, dates/times don’t load… It’s just garbage. Ridiculous how a multi-million company has such a terrible App. ### 1/5 — Mala *2025-11-19, version 16.4.2* La app es horrenda y tiene muchos errores ### 3/5 — Hora *2025-10-21, version 16.4.2* No me da la opción de cambiar la zona horaria solo me aparece en hora militar ### 1/5 — App is garbage *2025-10-18, version 16.4.2* Horrible app. It’s only good to buy tickets. Make sure to take a picture of your order because the app won’t load your tickets. Of you meed to change a theater, you have to close the app and open it again. ### 2/5 — Por favor!! *2025-08-16, version 16.4.2* Es increíble que una empresa millonaria no pueda hacer una aplicación decente. Es mediocre usarla. Lenta, no tiene opción de “back”, etc. Quita las ganas de ir al cine cuando la uso. Había una app llamada CINE que mostraba la cartelera de PR perfectamente. Lástima que dejó de funcionar. La usé por muchos años. ### 2/5 — Amateur User Interface *2025-07-23, version 16.4.2* On some pages there is no back button. Laggy. Needs some work. ### 1/5 — No sirve *2025-07-19, version 16.4.2* No sirve ### 1/5 — Doesn’t work or slow *2025-07-10, version 16.4.2* Make it usable please ### 1/5 — El app solo te lleva a la página de internet. *2025-07-04, version 16.4.2* El app lo único que hace es llevarte a la página de internet y ni siquiera funciona bien. ### 1/5 — Developers are not paid enough *2025-06-18, version 16.4.2* El peor App que he visto. Cuando le hacen cambios es para empeorar. Es desesperante que no sea “user friendly” y que sea tan difícil de navegar. ### 1/5 — Garbage *2025-05-31, version 16.4.2* Do you guys not use/test your own app? This has got to be one of the worst apps I’ve ever used. The amount of bugs are outrageous. Extremely difficult to navigate the app because of this. ### 1/5 — Arreglen el app *2025-05-29, version 16.4.2* Al entrar al app tengo que poner mi cuenta para accesarlo. Para que pu**** tengo que volverlo a poner cuando voy a comprar taquillas si esta puesta mi cuenta. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buying tickets in this app is hell *2026-07-19, version 16.4.2* At least you can see the prices and movies available tho ### 1/5 — Pésima actualización *2026-07-06, version 16.4.2* La versión anterior era mucho más sencilla y fácil de usar. ### 1/5 — Needs an update *2026-07-05, version 16.4.2* The previous version of the website was so much better. I don’t know what happened, but this app is terrible. It seriously needs an update ASAP. It has an option to view showtimes for other days, but it never actually works. If I’m trying to plan an outing in advance, I can’t because it won’t let me see upcoming dates or approximate showtimes. It’s honestly really frustrating to use this app. Please fix it. ### 1/5 — Inútil *2026-06-26, version 16.4.2* La aplicación es inutilizable y lenta. Ni tan siquiera el sitio web es bueno. Esto le cuesta dinero aunque no lo crean. ### 1/5 — Basuraaaaaa de app *2026-06-19, version 16.4.2* Basuraaaaa ### 1/5 — Password Reset *2026-06-11, version 16.4.2* Intento cambiar mi contraseña para poder ingresar a mi cuenta, y al momento de escribir mi correo me dice: “Correo o contraseña incorrecta”. También cada vez que vuelvo entrar al aplicación debo entrar de nuevo a mi cuenta ### 1/5 — Awful *2026-05-31, version 16.4.2* Less functional with every update. New update; same review Now every time you switch theaters you have to click through a pop-up asking if you want to change your preferred theater. Absolutely idiotic and annoying. I encourage the developer to use any other theater app so they can learn what a functional app looks like. ### 1/5 — Terrible UI/UX *2026-05-26, version 16.4.2* The previous version of this app worked well. It wasn’t perfect, but it worked. This new version is terrible! The people in charge of designing this app can neither design a website nor adapt it to be used on a mobile device. It is always glitching. The navigation is horrible and annoying. Things do not load as they should. My bottom ribbon menu keeps disappearing, rendering it almost impossible to go back to the previous screen or switch between view types (ie movies vs theaters). Dates don’t load well when you’re trying to change from the one shown first to other days, among many other situations I never encountered with the previous version. Just terrible! ### 1/5 — Awful *2026-04-26, version 16.4.2* This app is so poorly made. It somehow got worse after the update. It’s not been working at all anymore. The app is just blank. The website is no better. ### 1/5 — Un fiasco *2026-04-26, version 16.4.2* Una basura, no carga no deja hacer nada ## Most praised reviews (10 highest-rated) ### 5/5 — Poorly made UX Design *2026-07-12, version 16.4.2* This app needs a better design. ### 5/5 — Good *2026-04-15, version 16.4.2* Buena app ### 5/5 — Aplicación no funciona *2025-01-25, version 16.4.2* Desde última actualización no funciona la aplicación ### 5/5 — C *2024-10-05, version 16.4.0* Es bueno , me ayuda cuando salen nuevas peliculas ### 5/5 — Movie merchandise combos at the food section *2023-07-20* Please add a feature on the food section (movie merchandise combos) that when there’s merchandise from a movie like cups, bucket’s, etc we can buy it trough the app. ### 5/5 — New update is PERFECT! *2022-04-05, version 16.0.5* Definitely this new update fulfills all of the needs. It’s way easier to navigate, looks more professional and up to date. The fact that you can order your food ahead with your ticket and pay directly from the app is a game changer too It’s a very simple app and contains all the information that one may need. I give it a 20/10 🙌🏽 ### 5/5 — Great graphics and new UI. *2022-04-02, version 16.0.4* It just looks great. ### 5/5 — Love this *2020-11-12, version 15.0.1* I love that I can check the movies playing and the movies soon to be showing. ### 5/5 — The New Update is Great! *2018-10-26, version 14.0.39* Easy to find movie times! ### 5/5 — THE NEW UPDATE *2018-09-26, version 14.0.35* THE NEW UPDATE LOOKS AMAZING! In love with how it looks and love the new buying features! Great upgrade! Definitely worth the download! Also it’s very easy to use and absolutely love how it showed theaters in my location! AMAZING JOB with movie graphics! A little slow but the final product itself is great! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*