# Carilion Now 24/7 Online Care > On-demand virtual medical care with board-certified providers. (iPhone/iPad app by Carilion Clinic.) - Source: https://appshunter.io/ios/app/carilion-now-247-online-care/id1592148853 (this page in markdown: same URL + `.md`) - Developer: [Carilion Clinic](https://appshunter.io/developer/1525567911) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.92/5 from 510 App Store ratings · 3 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 75 MB - Languages: English - Released: 2022-02-28 - Data updated: 2026-06-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/carilion-now-247-online-care/id1592148853/reviews.md ## What is Carilion Now 24/7 Online Care? 24/7 Online Care in Minutes High-quality, affordable medical care is available on-demand with Carilion Now. From home or on-the-go, the Carilion Now app allows you to talk to a board-certified health care provider in minutes about a diagnosis and care plan. Simply use your smartphone or tablet to connect. If needed, prescriptions can be sent directly to your pharmacy. If you use Apple Health you can choose to share your health information with the provider during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information and respiratory rate. Your Carilion Now connection is secure and HIPAA compliant. You must be over the age of 18 to use Carilion Now for yourself or a minor 2 years or older. Feel better faster. To get started, simply download the free app, select the visit type and choose your provider. Common Conditions Allergies, cold/flu, respiratory issues, urinary tract infections, sprains/strains, eye irritation, vomiting, diarrhea Affordable Health care services are offered at a flat payment rate, no insurance is required to participate. Carilion Now also provides an option for patients using Medicare Part B. Insurance Original Medicare (Part B) covers many telehealth services. You pay a portion of the Medicare-approved amount for your care, and the Part B deductible applies. For most telehealth services, you'll pay the same amount that you would if you had received services in person. And for Carilion employees using Carilion Now, coverage is available under Carilion’s sponsored health plan. Subject to applicable copays and deductibles. ## Key features - 24/7 online medical care - Connect with board-certified providers - Diagnosis and care plans - Prescription sending to pharmacy - Share health data from Apple Health - HIPAA compliant ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/carilion-now-247-online-care/id1592148853/reviews.md ### 5/5 — Jeff Artis *2024-12-04, version 12.21.103* I’m 67. The service is user friendly. Excellent visit. I’ll be using this service again. ### 1/5 — Rude *2024-07-09, version 12.21.006* Doctor was rude and arrogant didn’t help at all nor did he prescribe my mom anything she’s coughing up green mucus and he said call back in a week if she’s still sick. Ridiculous. Thieves. ### 1/5 — Horrible *2022-11-05, version 12.14.103* Long wait times. It’s been over an hour and I’ve been shuffled to a different provider and still “waiting” “next to be seen”. Tried to call the number on file and twice it stated the call failed… so the number is useless and the app is useless. Very disappointed. The carilion pediatrician hasn’t called me back for a same day appointment either even though I called at 8 AM. Don’t waste your time. ## Frequently asked questions about Carilion Now 24/7 Online Care ### What is Carilion Now 24/7 Online Care? Carilion Now provides on-demand, high-quality, and affordable medical care through a mobile app. You can connect with board-certified healthcare providers via video for diagnosis and treatment plans, all from your smartphone or tablet. ### What conditions can I get treated for with Carilion Now? The app is suitable for common conditions such as allergies, cold and flu symptoms, respiratory issues, urinary tract infections, sprains and strains, eye irritation, vomiting, and diarrhea. ### How much does Carilion Now cost? Healthcare services are offered at a flat payment rate, and insurance is not required. Original Medicare (Part B) covers many telehealth services, with applicable deductibles. Carilion employees may have coverage under Carilion’s sponsored health plan. ### Can I share my health information with the provider? Yes, if you use Apple Health, you can choose to share your health information with the provider during your video visit. This can include data like heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ### Who can use Carilion Now? You must be over the age of 18 to use Carilion Now for yourself or to seek care for a minor who is 2 years or older. The connection is secure and HIPAA compliant. ## Version history (last 5 releases) ### 12.23.000 — 2026-05-04 Performance enhancements to increase reliability and speed ### 12.22.400 — 2025-09-20 Performance enhancements to increase reliability and speed ### 12.22.200 — 2025-02-20 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.103 — 2024-10-02 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.006 — 2024-03-29 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Related topics [now clinic](https://appshunter.io/ios/topics/now-clinic) · [aultman now](https://appshunter.io/ios/topics/aultman-now) · [apoint now](https://appshunter.io/ios/topics/apoint-now) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*