# CarLock - Advanced Car Tracker — user reviews

> 273 indexed App Store user reviews of CarLock by Protectus Technologies, Inc, rated 4.40/5 from 356 ratings.

- Source: https://appshunter.io/ios/app/carlock-advanced-car-tracker/id721180397/reviews
- App overview in markdown: https://appshunter.io/ios/app/carlock-advanced-car-tracker/id721180397.md
- Rating breakdown: 5★ 257 · 4★ 49 · 3★ 15 · 2★ 8 · 1★ 27

## What do users think of CarLock?

Overall sentiment: positive

**Pros**

- 🚀 Accurate GPS tracking
- 🔒 Reliable security features
- 👍 Easy to use app
- 💡 Comprehensive vehicle monitoring
- 🚗 Helpful for fleet management
- 🔋 Battery health monitoring

**Cons**

- 🐛 Occasional false alarms
- 🕰️ Delayed notifications
- 🔧 Inconsistent performance after updates
- 🤖 Unreliable proximity sensor
- 💰 Subscription cost concerns

**Commonly reported bugs**

- GPS location inaccuracies
- App crashes and freezes
- Sync issues between device and app

**Most requested features**

- Faster alert notifications
- More customizable sensor sensitivity
- Integration with smart home/voice assistants
- Improved multi-vehicle management

## Newest reviews (15 of 273)

### 2/5 — Come si fa a cambiare la carta di pagamento

*2026-07-19, version 5.21.1*

L’applicazione non funziona, non fa l’apertura della portiera e chiusura 
Non mi fa motore acceso  ecc

### 4/5 — Great app

*2026-02-13, version 5.20*

Works perfectly and satisfies with the service so far the best I bought

### 5/5 — Easy to use

*2026-01-22, version 5.19*

Really happy with this tracker, easy to set up and use some false alerts but otherwise really good, would recommend this to anyone

### 5/5 — Highly recommended

*2026-01-18, version 5.19*

Highly recommended.
• Simple plug-and-play installation
• Comprehensive journey tracking (distance, duration, average and top speed, driving behaviour score)
• Route history viewable in Apple Maps
• Real-time alerts for movement, vibration, engine start, and device removal
• Vehicle location support for large car parks
• Remote locking available via optional accessories

The system has proven reliable and trouble-free throughout use.

### 5/5 — great support team when needed and app works perfectly

*2026-01-18, version 5.19*

Had a few teething problems with the set up as first product was faulty. Sent a replacement and had no problems since. Support team was very responsive and helpful

### 5/5 — Very gr8 plug and play

*2025-12-19, version 5.19*

Very great device for tracking checking speed keeping tabs on vehicle movement. I highly recommend they also offer rewards for subscribing. I thank you and appreciate your service. And it’s Plug &Play

### 5/5 — CarLock on every vehicle

*2025-12-18, version 5.19*

I work in a downtown location where vehicle theft is high.  I have this device on all my vehicles and feel more comfortable parking knowing I have real time alerts. Thank you CarLock!

### 5/5 — Great device

*2025-12-15, version 5.19*

Shoutout to Knockout360.

### 5/5 — Great Product

*2025-12-03, version 5.19*

My CarLock has given me peace of mind knowing I will be notified the minute a feature is tripped. The route GPS tracker has been helpful when needing to find out a time at a given point of a previous route on the log tracker. Support team is very helpful and easy to contact. Good value for the price. App works well, no issues. Highly recommend this product and App!

### 5/5 — Number 1 Tracker system

*2025-11-27, version 5.18.4*

After many days of reviewing the CarLock system and its competitors, I settled on the CarLock obd port tracker , it’s a remarkable piece of kit along with the app, it gives me piece  of mind , knowing my car is protected 24/7 and I can review my driving statistics aswell which is great, I’m glad I have this tracker on my car and I would highly recommend to others

### 3/5 — Push Notifications not working

*2025-11-19, version 5.18.4*

I just updated my CarLock App with the new software which was suppose to fix the push notification issue and it’s still not working.

### 5/5 — Good price and reliable product

*2025-11-12, version 5.18.3*

I am using from more than an year, and I am happy with it. The notifications and alarms are very useful and the price compared with other products is ok.

### 5/5 — Great product and app

*2025-11-12, version 5.18.3*

Very happy with my purchase. This system has given me great peace of mind fitted on my Land Rover. Was recommended by a friend and I have recommended to others too.

### 5/5 — Great Product and Great App

*2025-09-04, version 5.18.2*

Really pleased with the whole CarLock product including the app. So easy to setup and use and the critical alerts are brilliant. Just have to remember to turn them off before driving! Very reasonably priced subscriptions I don’t think there’s a better tracker and app out there for the money! Brilliant.

### 4/5 — Reliability & Peace of mind

*2025-08-29, version 5.18.2*

Device is fairly easy to install after watching a video. GPS tracks day & night 24/7. The security features are super although sensitive. I had to figure out how to Not have it always Armed when it’s parked before starting the car & triggering the alarm.

## Most critical reviews (10 lowest-rated)

### 1/5 — Problem

*2026-06-28, version 5.20.3*

I want cancel my subscription and they no let me cancel my subscription

### 1/5 — False alarms!!

*2026-04-18, version 5.20.2*

Dont even bother I keep getting false alarms at stupid times in the night of saying engine started and vibration detected even though literally no one is near my car after loads of scares having to check dash cams and cctv, its actually getting daft now how much i pay for this device a month! Im fuming

### 1/5 — Not working

*2026-04-17, version 5.20.2*

Hasn’t been working all day. I’d be nice to get some kind of notification about what’s going on with the service.

### 1/5 — Stupid prices

*2026-02-01, version 5.19*

Not worth the money, stupid amount a year and a month for something that is easy to take out of a car

### 1/5 — Useless device!

*2025-12-04, version 5.19*

Wish i could upload pictures what happened to my car, absolutely useless

### 1/5 — Not accurate

*2025-06-13, version 5.17.1*

I am home but still showing me my previous address please fix this issue

### 1/5 — Thanks a bunch not

*2025-02-25, version 5.16*

The alarm keeps randomly going off saying vibration detected when nothing was near my dam car! Keeps happening and Ive contacted the customer service people about it yet nothing gets sorted!!!!

Paying out alot of money to get stupid notifications when nothing is happening!

Sort the dam app out

### 1/5 — Fail to show correct location

*2024-12-27, version 5.14*

False location need to be fix asap

### 1/5 — Scammers do NOT USE this  device!!!

*2024-04-18, version 5.12*

Warning to other users if the bill has not gone through then you try to pay for the subscription to re activate it, website glitches and don’t allow you to pay for the premium of which you already was on, to then pay out for the standard one to be able to be aloud to click onto the premium version.
 To then contact support to be told “ Unfortunately, due to our policy, the subscription is not refunded” of which sending official bank statements over they reply to that of which by that point they have all my personal information. 

Also second point, don’t even bother paying out for the premium as it’s just as good as the standard, as the notifications is just as bad as you would be lucky if you even get it in the 24 hours prior to a “ vibration detected “ one notification of “ engine started” appeared at 4am the following day of which that was 8 hours ago to late.

Imagine if you’re car actually got stollen and the thief taken the tracker out and you was out for the weekend, but it told you 24 hours later, by that point the car can be anywhere and you’d of not known about it.
So don’t just assume it would work all the time and that it has you’re back because it doesn’t, the customer service people are so rude and will not own up to there mistakes even if you’ve followed everything they have said to do or what it states on there site.

So do you’re self a favour and go elsewhere…

If this review has been taken down it’s probably because the company wants to hide the truth

### 1/5 — Problemi dopo aggiornamento app

*2024-01-30, version 5.11*

Ci sono problemi dopo ultimo aggiornamento

## Most praised reviews (10 highest-rated)

### 5/5 — Highly recommended

*2026-05-29, version 5.20.3*

Highly recommended.
• Simple plug-and-play installation
• Comprehensive journey tracking (distance, duration, average and top speed, driving behaviour score)
• Route history viewable in Apple Maps
• Real-time alerts for movement, vibration, engine start, and device removal
• Vehicle location support for large car parks
• Remote locking available via optional accessories

The system has proven reliable and trouble-free throughout use.

### 5/5 — Does the job

*2026-03-29, version 5.20.1*

Great little device!

### 5/5 — Car lock

*2026-03-06, version 5.20.1*

I’ve been using CarLock for a while now and it has been a great tool for keeping track of my vehicle. The setup was simple, and the app provides real-time alerts for things like movement, vibration, and engine start. That gives me peace of mind knowing I’ll be notified immediately if anything unusual happens with my car.

The driving insights and trip history are also very helpful. I like being able to see where the vehicle has been and how it’s being driven. The interface is clean and easy to use, and the notifications are quick and reliable.

Overall, CarLock is a solid security solution for anyone who wants extra protection and monitoring for their vehicle. I definitely recommend it.

### 5/5 — A must for your car

*2026-03-05, version 5.20.1*

After buying a few tracker devices, this one has become my main one. The alarm is loud and consistent, and it offers many useful features like tracking and customizable notifications.

I had an issue at one point and contacted customer support. They responded quickly and were very helpful in resolving the problem.

Overall, I’m very happy with this tracker and would definitely recommend it.

### 5/5 — Car lock

*2026-02-26, version 5.20*

Very happy with how it works, can check at anytime. I set the security ring when not in vehicle and this works very well as I sometimes forget to disable and when I get in my van it activates a very loud audible alarm on my phone

### 5/5 — Tag-

*2026-02-16, version 5.20*

App works great, just wish that we were able to adjust sensitivity and sometimes the tag does not lock or unlock the alarm.

### 5/5 — Works as it says…

*2026-02-12, version 5.20*

Works as it says and even some features that have not heard them talk about on YouTube. Very easy to use from start of installation to use of app. I even put it on my other car as well. Most definitely a must for your car.

### 5/5 — Amazing

*2026-01-29, version 5.19*

Amazing app

### 5/5 — Peace of Mind

*2026-01-24, version 5.19*

It has been a total game changer for my peace of mind. The setup was simple, the app is easy to use, and the tracking is impressively accurate. I love being able to check my vehicle’s location in real time and get alerts when needed. It makes me feel so much more secure knowing my car is always accounted for. Reliable, convenient, and definitely worth the investment. Highly recommend!

### 5/5 — CarLock

*2026-01-22, version 5.19*

Je l’ai acquis il y a 3 mois et je suis agréablement surpris du fonctionnement de ce Tracker GPS. Emplacement précis et fiable ainsi que tout les données disponibles.
Merci à votre équipe.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
