# Carl's Jr. Mobile Ordering — user reviews > 1,035 indexed App Store user reviews of Carl's Jr. Mobile Ordering by CKE RESTAURANTS HOLDINGS, INC., rated 4.80/5 from 166,541 ratings. - Source: https://appshunter.io/ios/app/carls-jr-mobile-ordering/id1577790958/reviews - App overview in markdown: https://appshunter.io/ios/app/carls-jr-mobile-ordering/id1577790958.md - Rating breakdown: 5★ 148,988 · 4★ 11,429 · 3★ 3,139 · 2★ 647 · 1★ 2,338 ## What do users think of Carl's Jr. Mobile Ordering? Overall sentiment: negative **Pros** - 🍔 Great food - 👍 Easy to use app - 🤑 Good deals and offers - 🎉 Rewards program **Cons** - 🐛 App crashes and glitches - 🤔 Difficulty redeeming rewards and applying offers - 🤯 Confusing and unintuitive UI - 🚫 Unavailable for Canadian locations - 💰 Overpriced menu items **Commonly reported bugs** - Login and account creation issues - Rewards not properly tracking or applying - Inconsistent behavior when adding items to cart - Location search and selection not working properly **Most requested features** - Add Apple Pay option - Improve order tracking and status updates - Allow cancellation and modification of orders - Integrate loyalty program better with app - Expand app functionality beyond just ordering ## Newest reviews (10 of 1,035) ### 4/5 — Untitled *2026-08-26, version 5.6.0* App still has lots of crashes and logged me out for no reason. Other than that, probably one of the best reward systems for food for what you spend. ### 3/5 — App *2026-08-20, version 5.6.0* The app could use some updating. At least now I can log in but there are still some tweaks to work out. Keep at it and thanks for the Western Wednesdays! 😎 ### 4/5 — Ha *2026-08-20, version 5.6.0* Ha ### 5/5 — Good food *2026-08-19, version 5.6.0* Nice service ### 5/5 — Great Deals *2026-08-19, version 5.5.0* I like the great deals they have when you use Carl’s Jr Mobile Ordering!!! You also earn rewards. ### 5/5 — good *2026-08-13, version 5.5.0* food good ### 5/5 — Great *2026-08-11, version 5.5.0* Great ### 2/5 — Doesn’t work *2026-08-08, version 5.5.0* I tried to sign up for the rewards multiple times. It never works. This app sucks. ### 5/5 — I need to look at my order before I leave. *2026-08-06, version 5.5.0* My Santa Fe chicken sandwich was not even wrapped in a paper to keep the bottom from falling out. Onion rings were all crumbled and look like it was the bottom of the barrel. Nothing was formed in a circle. I was very disappointed with my order. This was the first time I ever went to Carl’s Jr. and ordered on The app. ### 5/5 — Great App!! *2026-08-06, version 5.5.0* Easy to use & great way to save… #EsePincheHaze ## Most critical reviews (10 lowest-rated) ### 1/5 — App not working *2026-08-24, version 5.6.0* Honestly App hardly ever works for me. Can never use the “APPy Hour” Deals whether that’s through ordering online or redeeming the code in person. It’s quite annoying. ### 1/5 — App *2026-08-24, version 5.6.0* The app is broken and will not let me sign in ### 1/5 — cant redeem offers *2026-08-21, version 5.6.0* app is full of bugs. not convenient at all ### 1/5 — Always a Problem *2026-08-21, version 5.6.0* Every time I try to use the app, I have problems. Normally it doesn’t allow me to use rewards coupons. This time it was processing my order, charged me, then froze. Showed my order was placed on the app but the restaurant never got my order. Had to place my order again after 15 minutes of waiting. Was charged twice. ### 1/5 — Janky app and order mess up *2026-08-19, version 5.5.0* ^ ### 1/5 — Very bad *2026-08-16, version 5.5.0* Over the past month, I haven't found a single place where I could make a mobile order - it's not available everywhere. 2026 is just around the corner... ### 1/5 — Nope *2026-08-16, version 5.5.0* Can’t create account because an account already exists with my phone number. Someone else having had my phone number in the past means I can’t create an account. I’ll order elsewhere I guess. ### 1/5 — App is unusable *2026-08-14, version 5.5.0* I regularly use the app and I can’t even order because it asks for a verification that loops over and over I did it on WiFi then no WiFi on my cellular and still nothing so now I can’t access my rewards ### 1/5 — ew no Apple Pay or pay at restaurant *2026-08-13, version 5.5.0* Credit card and mobile number required to order? K thanx bai ### 1/5 — Doesn't work *2026-08-08, version 5.5.0* I've had it for a while. As of the latest version it only shows a blank screen. Which means I should have uninstalled a long time ago, but it sucks because it's the only way to access rewards and I eat here semi regularly. I'm losing money off this. :( edit: To the developer: Unfortunately, if only it was that easy :( Might have something to do with that I have an iPhone 8 but other food apps all work. If my review was longer I'd recommend having rewards work on the website and other stuff but I think you just need to fix the app. edit 2: After not saving a lot of money because I couldn't access a deal, I had an idea. Even though it doesn't work on older versions, can't you just disable the app? It'd be more honest. ## Most praised reviews (10 highest-rated) ### 5/5 — My review *2026-08-29, version 5.6.0* The best ### 5/5 — Love the app *2026-08-29, version 5.6.0* Great values and benefits! Love this app ### 5/5 — Cool *2026-08-28, version 5.6.0* Cool ### 5/5 — Let’s Carl’s Jr.… How can you hate it? *2026-08-27, version 5.6.0* The app is simple to use. Pretty straightforward. Doesn’t take a lot of thinking to figure out. ### 5/5 — Best Carl’s Jr calimesa ca *2026-08-26, version 5.6.0* The food’s always hot and cooked fresh. My granddaughter loves it. ### 5/5 — Mexico burgers *2026-08-24, version 5.6.0* Let me tell you I am a Mexican native and I have not tasted a burger almost like the ones back home until now. ### 5/5 — Great *2026-08-24, version 5.6.0* I really like this app can rack up points and get good sandwiches with them ### 5/5 — Carls *2026-08-22, version 5.6.0* I loved the food experience was amazing they never let me down over then years ### 5/5 — Carls has became more affordable *2026-08-22, version 5.6.0* Finally an app that gives :) ### 5/5 — Best mobile fast food app *2026-08-22, version 5.6.0* Best App ever very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*