# Carmel - Car, Taxi & Limo — 35 years experience in one app > On-demand and scheduled car, taxi, and limo booking with rewards. (iPhone/iPad app by T BARON LTD.) - Source: https://appshunter.io/ios/app/carmel-car-taxi-and-limo/id573578466 (this page in markdown: same URL + `.md`) - Developer: [T BARON LTD](https://appshunter.io/developer/573578469) - Category: Travel, Lifestyle - Price: Free - Rating: 4.08/5 from 1,977 App Store ratings · 269 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 84 MB - Languages: English - Released: 2012-11-05 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/carmel-car-taxi-and-limo/id573578466/reviews.md ## What is Carmel? “Rides, and Car Cash, and Points, and Perks, oh my!”. With more features than any other transportation app in the world, we come bearing gifts (many). The Carmel app is where 35 years of ground transportation experience meet the latest technology. Booking a car, taxi, or limo made easy. The ride is safe, fun, and rewarding (yes, rewarding). Need a ride? Just Carmel it! • Comes with $36 ($6 X 6 trip types) free Car Cash to use immediately. • Sign in via Facebook or with your Carmel credentials. • Safety Ping - Carmel inversion of passenger to driver electronic-coupling to assure you are stepping into the right car, yours. • Personalize pointer with your picture inside. • Book a car On-Demand, or for later like no other app on the market. • Quick access Airport button displaying the three airports closest to you. • Receive a binding quotation prior to your ride taking place. • Easily post your trip to your smartphone calendar. • Receive information about the driver, the vehicle, and the regulatory body it is licensed by in each city we service. • Watch your car as it approaches. • Rate your driver • Earn Carmel Points when using Carmel • Earn Airline Miles for each ride • Enjoy Carmel Perks all over town • Select "Auto-Charge" and we will never ask you for your credit card information again. • Automatically store your favorite addresses and favorite trip for easy future bookings. • Provide an In Case of Emergency (ICE) number and be informed of all apps activity by your loved one. • Ask and receive a special discount in any city we service even if we are not currently promoting it. • Spread the word about Carmel and earn Car Cash. The Carmel App gives you access to the best fleet of affiliated vehicles anywhere in the world at unbeatable prices. The Carmel App - Don't leave home without it! ## Key features - Book cars, taxis, and limos - Real-time car tracking - Driver and vehicle information - Earn points, miles, and perks - Free Car Cash credits - Binding price quotations - Airport booking feature ## What do users think of Carmel? Overall sentiment: neutral **Pros** - 🚀 Reliable and on-time service - 👍 Courteous and professional drivers - 💰 Competitive pricing compared to alternatives - 📱 Convenient app for booking and tracking - 🔒 Secure payment options **Cons** - 🐛 Occasional issues with the app (e.g., freezing, location tracking) - 💸 Lack of transparency around tolls and fees - 🤖 Poor customer service and communication - 🚗 Unreliable pickup and drop-off experiences **Commonly reported bugs** - App resets to default location instead of user's current location - Reservation details not properly synced between app and dispatch **Most requested features** - Ability to edit destination mid-trip - Integration of discount codes and coupons - More payment options (e.g., non-US credit cards) ## Recent user reviews (10 of 269) All indexed reviews: https://appshunter.io/ios/app/carmel-car-taxi-and-limo/id573578466/reviews.md ### 1/5 — Terrible service, buyer beware *2026-07-14, version 3.17* We requested a ride from LaGuardia home after a long trip. They kept changing the assigned vehicle and now we’re on the fourth vehicle after having waited over half an hour. The fourth vehicle that is assigned is very far from the airport and trying to get through traffic to pick us up. Never again will I use Carmel Car Service. ### 1/5 — Old technology *2026-07-04, version 3.17* This company taking 38% commissions ### 1/5 — Extremely rude and disrespectful *2026-07-02, version 3.17* Don’t even try to book, they will cancel your trip after being late for hours, without providing any reason or solutions, WORST SERVICE IN NEW YORK AND THE HAMPTON, skip it if possible ### 2/5 — Kokomo Restaurant Pick Up *2026-06-27, version 3.17* I was very disappointed with the experience. Our group was picked up in a vehicle that was not adequately prepared for 3 passengers as requested. The front passenger seat was filled with the driver’s personal belongings, forcing all of us to squeeze in to the back seat, which was extremely uncomfortable. At no point did the driver offer to clear the front seat to provide more space. ### 1/5 — Cancelled last minute *2026-06-19, version 3.17* I scheduled a 2 pm pick up from Manhattan to JFK. They texted me at 1:55 pm stating that the driver is 10 minutes late. At 2:08, they called to cancel due to the lack of drivers. What a waste of time! Still waiting for my credit card refund. ### 1/5 — Didn’t show *2026-05-28, version 3.17* 10 minutes till I’m supposed to be picked up I got a message that they’re running 10 minutes late. At the pick up time I get a message saying oh we couldn’t cover the ride. Sorry you have no ride today. I will be sure to let everyone I know in Manhattan to not use this service. The absolute worst! ### 5/5 — Always better than Uber in NYC *2026-02-08, version 3.17* Carmel is the best car service in NYC hands down, a true local car powerhouse. I always check them first. The competing ride share apps out of Silicon Valley gouge on price & are notoriously unreliable, with drivers randomly cancelling on you when you really need them to show up. Carmel offers consistent, transparent pricing (no airport rides that are $75 today and $175 a couple days later when you come home!) Carmel’s app is easy to book, they will show up, they charge a reasonable fare and they always give friendly & professional service…you can trust there are real men & women working hard behind the scenes to make Carmel deliver for you. I am delighted to give them my business. ### 5/5 — Great service *2026-02-05, version 3.17* Always use this company when visiting the city. ### 1/5 — Failed Pickup *2026-01-28, version 3.17* I scheduled a ride to the airport with a pick up time of 7:00 am. At 6:53 am, I get a phone call from Carmel telling me that they are canceling my ride because they don’t have a driver. I ended up missing my flight and paid $220 for another ride to the airport. Not good service ! I’m now an EX-Carmel user ! ### 5/5 — No surge pricing!! *2025-12-16, version 3.17* Carmel has always been reliable and doesn’t raise their prices during events like other ride shares. ## Frequently asked questions about Carmel ### What does the Carmel app do? The Carmel app allows users to book cars, taxis, and limos for on-demand or scheduled rides. It leverages 35 years of ground transportation experience with modern technology to provide a safe, fun, and rewarding booking experience. ### What are the key features of the Carmel app? Key features include booking a car, taxi, or limo, receiving binding price quotations before rides, real-time car tracking, driver and vehicle information, earning points and airline miles, and access to exclusive perks. It also offers a Safety Ping feature and the ability to post trips to your smartphone calendar. ### Is the Carmel app free to use? Yes, the Carmel app is free to download and use. It offers free Car Cash credits to use immediately upon signing up and does not display ads or have in-app purchases. ### What kind of vehicles can I book with Carmel? The app provides access to a large fleet of affiliated vehicles worldwide, including cars, taxis, and limos. You can book a ride that suits your needs, from quick trips to airport transfers. ### How does Carmel make rides rewarding? Rides are rewarding through the Carmel Points program, earning airline miles for each ride, and enjoying Carmel Perks available around town. New users also receive free Car Cash credits to start their experience. ## Version history (last 5 releases) ### 3.17 — 2025-11-10 • Minor bug fixed and improvements ### 3.16 — 2023-11-04 • New Trip and Payment options • Minor bug fixed and improvements ### 3.15 — 2023-08-10 • New Trip and Payment options • Data and Privacy Management • Address lookup improvements ### 3.14 — 2022-12-13 • Improvements • Data and Privacy management ### 3.13 — 2022-11-02 • iOS 16 Improvements • Stability and connection improvements ## Apps similar to Carmel | App | Rating | Price | Category | | --- | --- | --- | --- | | [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,569,709) | Free | Travel | | [Ola: Book Cab, Auto, Bike Taxi](https://appshunter.io/ios/app/ola-book-cab-auto-bike-taxi/id539179365) | 4.6 (68,499) | Free | Travel | | [inDrive. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*