# Carolina Trust Mobile Banking — user reviews > 40 indexed App Store user reviews of Carolina Trust Mobile Banking by Carolina Trust Federal Credit Union, rated 2.70/5 from 55 ratings. - Source: https://appshunter.io/ios/app/carolina-trust-mobile-banking/id578815457/reviews - App overview in markdown: https://appshunter.io/ios/app/carolina-trust-mobile-banking/id578815457.md - Rating breakdown: 5★ 19 · 4★ 2 · 3★ 2 · 2★ 6 · 1★ 26 ## Newest reviews (13 of 40) ### 2/5 — Constant logging in *2026-02-17, version 4020.0.0* It use to not be like this but the app literally makes u sign into the app everytime u use it even if you click on the option for it to remmber every thing to where u just needed Face ID and you’d be in your account now I have to go through logging in on top of it always asking to confirm my number ### 3/5 — Bring it back! *2021-12-21, version 3020.1.1* Would’ve gave it 5 stars but the Face ID is missing now. I’ve been trying to login to my account using my Face ID but it seems like this feature is no longer available. Please bring it back I don’t like having to keep typing in my password when I’m in public checking my account. ### 2/5 — Mobile Deposit ???? *2020-03-23, version 4.16.149* I have had this app for almost 2 years still no mobile deposit feature. Uninstalled , reinstalled, it list mobile deposit as a feature where is it?? ### 2/5 — Mobile deposit *2019-09-21, version 4.16.149* Mobile deposit is not available on my iPhone 8 Plus. Otherwise no problems ### 2/5 — Frustrating *2019-03-28, version 4.16.149* Never had a problem finding where to deposit with mobile depositing. How frustrating! ### 1/5 — Disappointed *2019-03-04, version 3.11.236* App has its setbacks. For example, mobile deposit isn’t compatible with the newest iPhones. Also missing up to date features like thumb and face recognition, Zillow, Apple Pay, etc. ### 1/5 — Application doesn’t have permission to use camera *2019-02-12, version 3.11.236* Doesn’t allow me make a check deposit with my phone... saying “application doesn’t have permission to use camera device, please change privacy settings” ### 1/5 — Not accessing camera for mobile deposit on iPhone 6 Plus *2019-02-09, version 3.11.236* Not accessing camera for mobile deposit on iPhone 6 Plus ### 1/5 — deposit check *2019-01-08, version 3.11.236* Isn’t working on my iPhone 8 Plus, it says to change privacy settings & there is no option for camera to be on for taking pics on this app. ### 1/5 — App is horrible *2018-09-21, version 3.11.236* The worst bank mobile app I’ve had ### 1/5 — Horrible App *2018-01-19, version 3.11.236* Every time I try to log in I get an error. ### 1/5 — Check deposit *2016-08-22, version 3.11.236* Where is the check deposit function? ### 1/5 — Don't bother *2015-12-20, version 3.8.38* This app has been a HUGE WASTE OF TIME AS IT DOES NOT FUNCTION!!! They should be ashamed to even consider this ready for use! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad, Real Bad *2026-03-27, version 4020.1.1* This is one of the worst apps I’ve used, period. I think I’m going to refinance my car just so I don’t have to fight to actually pay the payment every month. ### 1/5 — Cant access my account *2025-08-09, version 4018.0.0* I can’t access my account because I don’t remember my password after switching to facial recognition and of course it randomly decides to not allow it and I cant contact support because its a friday night… ### 1/5 — Not able to get new app installed *2024-01-04, version 3020.1.1* Unable to install update. What now ? ### 1/5 — Terrible App *2023-04-27, version 4006.0.1* Understand they are a small bank but the App is terrible in a world where everyone uses their phone for everything. Always having to verify myself when logging in even if I save the device. Very basic ### 1/5 — Hate new update *2022-07-16, version 4002.0.0* Can no longer see pending transactions on my account with this update- seems like a step back rather than forward ### 1/5 — Zelle? *2022-05-29, version 3023.4.0* Would be great if they could add the Zelle feature. ### 1/5 — Gross incompetence *2021-07-27, version 3018.0.1* All but two accounts that I use are missing. My list in bill pay is gone. I have officially lost access to my checking account through mobile devices. Do not use your members as your beta testers for you failed attempts to keep up with the ever growing world of technology. Add this app with a “beta” test icon so everyone knows what they are about to get into. Not having access to my main checking accounts through my main credit unions ap is seriously a failed product that smacks of gross negligence all the way to the CEO office. I would give this -5 stars if it was possible ### 1/5 — Still no mobile deposit *2021-02-02, version 4.16.149* Even though it says there is a mobile deposit feature it is missing in action. While I am happy with the bank itself this is definitely preventing me from completely switching from my other current bank as bank hours generally do not work with my hours. Fix this feature please. ### 1/5 — Mobile deposit *2020-12-12, version 4.16.149* About 2 years ago mobile deposit was available, and all of the sudden it disappeared. I’ve tried uninstalling and reinstalling the app, unfortunately still no mobile deposit. This is a big deal!!!! I’m considering switching banks just for that ### 1/5 — No mobile deposit *2020-02-21, version 4.16.149* No mobile deposit available on iPhone 10, or 5th gen ipad. What’s the point of having an app if you can make a mobile deposit on it? I’m so glad I can apply for a loan on it though 🙄 ## Most praised reviews (10 highest-rated) ### 5/5 — how to see messages *2022-06-08, version 3023.4.0* how do i open up and read my messages i can only see sent ones no response ### 5/5 — Great update! *2021-07-28, version 3018.0.1* Love the updates! So many new features. ### 5/5 — New Look is Good! *2019-04-10, version 4.16.149* Good job! Touch ID support and a modern look—I like it. ### 5/5 — Fixed my issues. *2019-03-27, version 4.16.149* Thank you for fixing your app and listening to your customers. ### 5/5 — New user interface *2019-03-26, version 4.16.149* I have the iPhone X and it always bothered me that it didn’t fit into the screen now with this new UI it does and uses Face ID! ### 5/5 — Works like they said it would *2018-07-05, version 3.11.236* I use the app nearly every day. It works as promised. I saw some reviews that said the deposit feature wasn’t working, but it has for me. Nice people at the credit union. Any time I’ve had a problem, they have fixed it. Give it a try! ### 5/5 — Trust. In Carolina. *2016-06-16, version 3.11.236* This app is great. Check your account statements, see graphs of spending, and even deposit a check with your camera. Could use some more updates to allow for a smoother experience, but overall; it is the best way for me to have control over my banking. ### 5/5 — Great App *2014-01-23, version 2.7.40* This is a great app. Has all the features you need however I would like to see a Check Deposit feature. Had it with my previous credit union and came in handy. ### 5/5 — So far so good *2013-01-10, version 2.4.5* A heck of a lot easier than trying to view their site on my phone. I am fairly impressed, considering they are not Bank of America. Some people aren't happy unless they are complaining. ### 5/5 — Works for me 👍 *2012-12-06, version 2.4.5* This app serves its purpose. No more using my sometimes slow browser. I can log in quickly, view transactions, make money transfers and check my balance. It's simple to understand and functional. Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*