# CarrefourSA Online Alışveriş — user reviews > 32 indexed App Store user reviews of CarrefourSA Online Alışveriş by CarrefourSA Carrefour Sabanci Ticaret Merkezi A.S., rated 4.60/5 from 685 ratings. - Source: https://appshunter.io/ios/app/carrefoursa-online-alsveris/id1460593315/reviews - App overview in markdown: https://appshunter.io/ios/app/carrefoursa-online-alsveris/id1460593315.md - Rating breakdown: 5★ 565 · 4★ 50 · 3★ 16 · 2★ 8 · 1★ 46 ## What do users think of CarrefourSA Online Alışveriş? Overall sentiment: negative **Pros** - 👍 Convenient mobile shopping experience - 🛒 Useful for online grocery ordering **Cons** - 🐛 App freezes and crashes frequently - ❌ No English language support despite claims - 🌍 Language barrier for non-Turkish users - ⚠️ VPN blocking prevents access - 🔐 Login and authentication issues - 💳 Difficult payment process - 📦 Order fulfillment problems - 🔄 Auto-refresh causes constant disruptions - 🧮 Discount calculation errors - 📍 Location cannot be changed - 💬 Poor customer service responsiveness - 🔧 Navigation issues in product categories **Commonly reported bugs** - App crashes and freezes during checkout - Login code input causes screen to scroll unexpectedly - Discount calculations incorrect for promotional offers - Auto-refresh functionality causes continuous disruptions - Cannot navigate back in product categories - Order status stuck on 'Order Updated' message - Language selection not functional despite availability claim - VPN connections blocked without human verification option **Most requested features** - English language option - Spanish language option - Arabic language support - Ability to change location/region - Door payment option - Better customer support channels beyond WhatsApp - Improved app stability and performance - Clearer payment information for credit cards ## Newest reviews (15 of 32) ### 1/5 — Takıldı! Sürekli Siparişiniz güncellendi mesajı çıkıyor *2023-09-12* Ne yaptıysam olmadı. Bilgisayarcı olarak çözüm sağlayamadım. Kırdım uygulamanızı. Kaldırdım. Lütfen sepetimi boşaltın. Whatsapp desteği saçma. Herkes Whatsapp kullanmıyor. ——— Update !!!! Tek tek meyveleri kategorilerden bulup silmem gerekti. Her sildiğimde yeniden o mesaj. Uygulamayı kapat. Tekrar et. 7-8 kere tekrar ettim çözdüm. Bir işe yaramazsınız. Betersiniz yazılımcılar. ### 1/5 — Language options *2023-06-18, version 2.6.7* Should have English as a Second option It's difficult to nm place orders Gatir has the option ### 1/5 — No language option *2023-04-21, version 2.6.5* That’s it, no option to change languages. 💁🏼 ### 1/5 — Frustrating *2023-04-08, version 2.6.5* It is a buggy app. The way it auto refreshes always causes trouble. ### 1/5 — التطبيق فاشل *2023-02-24, version 2.6.2* مكتوب عليه SA السعودية العربية ولا يدعم اللغة العربية !!!! كيف استخدمو بالتركي حتى ما يتغير لانجليزي عالاقل ! ### 1/5 — App is in Turkish! *2022-10-26, version 2.5.8* No way to change my location to Spain. If there is, I don’t read Turkish so I have no way to find out how to change it. I have location turned on but it still thinks I’m in Turkey! ### 1/5 — Kötü *2022-01-31, version 2.4.8* Kötü ### 1/5 — Kötü hizmet *2022-01-08, version 2.4.8* Yazdığım notları hiçbirini okumamışlar apartmanı kapısına bırakıp gitmişler ### 1/5 — Giris yapilamiyor *2021-12-28, version 2.4.7* Giris yapmak imkansiz. Cep telefonuna gelen kodu girerken her rakamda ekran asagiya kayip en sonunda kayboluyor. Siliyorum uygulamayi. Internet sitesinde de sorun cikiyor hep. Mahallenin bakkali uygulama yapsa bundan iyi calisir. ### 1/5 — Awfuy *2021-11-30, version 2.4.4* A new update is horrible, I’ve been to order but it doesn’t work. Even this application doesn’t have English language for foreigners that lives in this country. Even the browser has same problem. Unfortunately I would prefer migros in turkey rather than this horrendous services. ### 1/5 — Not even close to the best App out there *2021-10-04, version 2.4.2* The selection of products and the difficulty of inputting payments and no option to pay at the door is a really big strike against the CarrefourSA system. ### 1/5 — No English option *2021-08-27, version 2.4.1* Say English is available but it’s not. ### 1/5 — Says in English *2021-01-22, version 2.2.8* Impossible to select English app page says it’s available but it’s not ### 1/5 — English language *2020-03-26, version 2.0* This App need English language How the foreigner could use it? ### 1/5 — English needed *2019-11-26, version 1.7* This app needs to have an option for English language ## Most critical reviews (10 lowest-rated) ### 1/5 — Düzeltin *2026-03-15, version 3.0.16* Donup durduğu için sipariş verebilmek bir mucize oluyor ### 1/5 — Zor sipari verme, ödeme yöntemleri vs problemi *2026-03-12, version 3.0.15* Yav arkadaş ne kadar zor, sipariş vermesi ayrı dert, ödemeyi tanımlatmak ayrı dert ### 1/5 — VPN blocked *2025-11-20, version 3.0.11* Unable to access due to you blocking ProtonVPN. Why??? Cloudfare allows the option to verify me as a human so why are you being a b t ch. so I shop at Migros because of your short sightedness. Care to respond???probably not. ### 1/5 — VPN blocked *2025-11-05* Unable to access due to you blocking ProtonVPN. Why??? Cloudfare allows the option to verify me as a human so why are you being a b t ch. so I shop at Migros because of your short sightedness. Care to respond???probably not. ### 1/5 — Uygulama hatası *2025-07-31, version 3.0.1* Merhaba uygulamanızda problem var ;aynı ürünün 1 alana bi bedava kampanyanızda sepetimize eklediğimizde fiyatı düşük olan larda indirim yapıyor….mesela iki adet kek (adedi 95 tl )ve iki adet çubuk kraker (adedi 5 tl )aldım diyelim çubuk krakerlerden indirim yapıyor yani toplam 10 tl indirim görünüyor oysa 100 tl indirim olması gerekiyor ….uygulamayı düzeltin lütfrn ### 1/5 — Terrible exprience *2025-06-25, version 2.9.8* First of all..You didn't send me my orders completely, there were some pieces missing There were two pieces wrong.. With the taste I didn't want and you put one piece extra I talked three times to your customer service and they told me they will send the rest of the products, I wait the whole day in the house but nothing came I would never ever buy anything from this irresponsible shop again ### 1/5 — Horrible update /cok kotu update *2025-05-16, version 2.9.8* Yeni update tamami ile herseyi karman corman ediyor saatlerce bir yere varamiyorsunuz birseyi sepete ekliyemiyorsunuz hatta login bile imkansiz appimiki kere tamami ile silip yeniden yukl dim hicbirsey degismedi. Musteri kaybettiniz. ### 1/5 — Rezalet *2025-02-08, version 2.9.1* Her adımı başka eziyet. Bu zamanda bu kadar kötü app yapmak için özel çaba harcamak lazım. ### 1/5 — مايدعم اللغة العربية *2025-02-08, version 2.9.1* للاسف مايدعم اللغه العربية على انه مكتوب SA ### 1/5 — I need to change the language and location *2024-04-08, version 2.8.0* Is there no Carrefour app in English or Spanish? ## Most praised reviews (6 highest-rated) ### 5/5 — Beğendim *2019-10-10, version 1.5* Böyle marketlerin böyle mobil uygulamalarının olusturulması çok fayda sağlamaktadır. Teşekkürler ### 4/5 — No translation option like English so difficult for non Turkish person to order *2024-03-09, version 2.7.9* No translation option like English so difficult for non Turkish person to order ### 3/5 — 2022 year *2022-11-03* Add a English Language !!! Whats problem ?! ### 2/5 — Regarding online shopping software. *2024-07-11, version 2.8.2* Online shopping software very difficult. Please easy software. ### 2/5 — Ödeme *2024-01-08, version 2.7.6* Mastercard hakkında yeterli bilgi yok… Hızlı bir şekilde siparişi tamamlamak mümkün değildi.. çok zamanımı aldı… ### 2/5 — Proğram ürün katogerileri kısmında geri dönmüyor dolaşılmıyor *2023-04-16, version 2.6.5* Teşekkürler --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*