# Carrier Air Conditioner — user reviews > 131 indexed App Store user reviews of Carrier Air Conditioner by Century Carrier Residential Air-conditioning Equipment Co., Limited, rated 1.80/5 from 57 ratings. - Source: https://appshunter.io/ios/app/carrier-air-conditioner/id1078542632/reviews - App overview in markdown: https://appshunter.io/ios/app/carrier-air-conditioner/id1078542632.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 2 · 2★ 7 · 1★ 39 ## What do users think of Carrier Air Conditioner? Overall sentiment: negative **Pros** - 🚀 Rapid response from support - 👍 Very good app - 👍 Allows remote control of AC - 👍 Clean and nice interface **Cons** - 🐛 App crashes frequently - 🐛 App doesn't work - 🐛 App stops working after updates - 🐛 Impossible to add new AC units - 🐛 Frequent login issues - 🐛 Schedules not working properly - 🐛 Suspicious background activity - 🐛 Connection issues - 🐛 App freezes and closes immediately **Commonly reported bugs** - App crashes on opening - Login issues - Schedules disappearing - Inability to control AC when away from home **Most requested features** - Add LED control in the app - Integrate with Alexa/Google Home - Allow sharing of devices between users ## Newest reviews (18 of 131) ### 4/5 — I would like to know if AC unit actually ON or OFF and a run history *2026-07-30* David ### 3/5 — Ne mémorise pas les identifiants de connexion *2024-12-07* Cette application ne mémorise pas les identifiants de connexion. Si on n’ouvre pas l’application pendant quelques jours elle demande chaque fois de ressaisir l’identifiant et le mot de passe ce qui est pénible à la longue. Corriger ce problème s’il vous plait. ### 2/5 — App is nice *2024-08-26* As long as it keeps working, I’ll like this app! The design is actually quite good, but it drops out randomly and is onerous to start up again. Sometimes the connection NIST starts working again, but who knows why. If it stops working when I’m not at home, there’s no way to get it working. ### 2/5 — Only one session allowed *2024-08-16* I try to use the same app and user for 2 different mobiles. Once you open the app, close the other mobile sesion. This is the reason why I give you only 2/5 stars. If you solved the problem I will put you all stars. ### 3/5 — Nice app *2024-07-31, version 4.1* Functions well and it’s nice to be able to use the phone to activate the app. BUT please add the option to turn the LED on and off using the app , you still need to use the physical remote to do this. ### 3/5 — Bug no momentos de olhar o gasto energético . *2024-07-28* O aplicativo é excepcional porém apresenta bugs , não mostra o gasto enérgico de forma correta , mesmo o equipamento ligado ele não calcula o consumo . ### 1/5 — Der app meldet sich alle 2 Tage ab *2024-07-12* Leider meldet der App sich alle 2-3 Tage ab obwohl der Fehler bekannt ist wir daran nicht gearbeitet finde ich sehr traurig ### 1/5 — Energy consumption does not work! *2024-07-09* Energy consumption does not work, only real consumption but accumulated during the month, no. It could be could if have conditionals, as eg: if external temperature is higher than internal, turn off the air or does not apply the scheduled program. ### 2/5 — Have problem *2024-06-23* Nice app but have a problem every time i open app must re sign in ### 4/5 — Display *2024-05-14* Conmigo funciona correctamente, solamente me gustaría que tenga la función de apagar el led desde la app ### 1/5 — Apos atualizar firmware parou funcionar *2024-04-28* Apos atualizar firmware parou funcionar o app! ### 1/5 — Al abrir la app se cierra a los pocos segundos *2024-04-17* Al abrir la app, se cierra a los pocos segundos. Mala app. Deberían invertir en mejorar la app. ### 2/5 — Não conecta após a atualização do app *2024-04-16* O app atualizou em Março, começou fechando durante o uso. Na atualização do firmware parou de conectar. ### 2/5 — Crashes frequently *2024-04-09* The good news for the developers is that it crashes frequently so they can quickly troubleshoot AND FIX IT. ### 1/5 — Terrible and crashes constantly *2024-04-08* The new version is a lot worse than the already crappy previous one. Not only it's a lot more complicated to use but it crashes every time I use it. Always. And It doesn't remember the previous setting for each device Terrible but at least I can control two devices simultaneously without two remote controls. ### 1/5 — Malísima *2024-04-04* Muy mala apo no hay manera que coja el wifi… lo reinicie un par de veces y nada ### 1/5 — No sirve *2024-02-29* Es una basura de app, no sirve ni siquiera permite se conecta al aire acondicionado, deben actualizar ### 2/5 — Fallo app *2024-02-20* Con la última actualización, Al iniciar la app se cierra a los pocos segundos y no puedes cambiar configuración o programa ## Most critical reviews (10 lowest-rated) ### 1/5 — The app doesnt work *2026-03-16* The app doesn’t work with any features, just freezing ### 1/5 — No longer works *2026-03-04, version 4.6* The app worked well connected to the air conditioner via the app for a good 18 months since the last update, no longer connects to the air conditioner or goes into the settings. ### 1/5 — WIFI GONE! It stops working *2026-01-12* After iOS 26.3, it stopped working, and I have tried all the tricks, but it still isn't working. It detects it, but the app gets blocked when you try to select the device ### 1/5 — 로그인부터 막힘 *2025-09-03* SDK가 안 된다는데 어떻게 해야 하나요? ### 1/5 — Rubbish *2024-11-28, version 4.1* The AP is flashing but will not connect the device Poor poor poor ! ### 1/5 — Fahrenheit? *2024-11-07* Every-time I open the app it defaults to Centigrade. If I click on “me” I can change it to Fahrenheit, but next time I open the app it will be back to Centigrade. Been broken like this for over 6 months. ### 1/5 — No funciona *2024-09-26* No se puede agregar el dispositivo. No puedes colocar el nombre de la red ### 1/5 — NO FUNCIONA *2024-08-29* Estuvo funcionando y de repente ya no. No hay manera de recuperar el usuario y cambiar password ### 1/5 — 아니 공유기 찾기가 안되는데요 *2024-07-16* 공식 유튜브 보면 댁네 공유기칸 옆에 찾기 버튼이있는데 왜 지금은 없나요 ;;?? 와이파이 연결이 안되잖아요 뭐 이런 경우가 다있나..;;; 쓰라고 만든 어플 맞음?? ### 1/5 — Can’t login *2024-07-12* I can’t login anymore. Please fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — Ojo con la usb *2024-11-08* Hay que colocar bien la usb para entrar en modo AP, ya después lo demás es fácil. Todo bien :) ### 5/5 — A mi me ha funcionado perfectamente *2024-06-12* Excelente app ### 5/5 — Rápida respuesta de soporte *2023-05-30* Hace días, reporte por aquí que había fallos en los horarios, la respuesta fue casi inmediata, me contactaron vía correo que ya se había solucionado el problema, confirmo que si se soluciono el error. ### 5/5 — Muy buena App *2023-05-27* Me permite encender el Carrier desde donde este, para llegar a mi casa y que este la temperatura agradable, ademas es compatible con Alexa, así que super bien!! ### 5/5 — App is crashing *2023-05-02* App is crashing , not working!! NEED new Rev ASAP! Please update App! ### 5/5 — App crush *2023-04-25* The app is crushing and we can’t use it anymore, please work on it because it’s difficult for me at this time,this is the time I need it most please ### 5/5 — Bien, pero fallos continuos en el arranque de la App *2023-02-06* Básicamente cumple muy bien con su función, pero casi siempre al iniciar la App se cierra inmediatamente y tienes que intentarlo hasta 8 o 10 veces para que se inicie correctamente. ### 5/5 — Funziona con Alexa *2022-08-04* Interfaccia utente molto pulita e bella da vedere! Skill per Alexa si chiama “Midea Air Smart Home Skill” ### 5/5 — New Interface Ver 3.0 *2021-07-08, version 3.0* New improved interface. You can see the status of all your A/C units on the home screen. The app is also more responsive. ### 5/5 — Indispensable *2019-12-09* Possibilité de programmation étendue avec différentes plages horaires en départ/arrêt récurrent. Démarrage et arrêt à distance Indication de la température extérieure Plus besoin des télécommandes avec l appli Parfait Nécessite bien entendu le dongle wifi (15€ environ par unité intérieure) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*