# Carrier® SMART Service

> Proactive chiller and HVAC system management through operating trend analysis. (iPhone/iPad app by Carrier Corporation.)

- Source: https://appshunter.io/ios/app/carrier-smart-service/id1270583291 (this page in markdown: same URL + `.md`)
- Developer: [Carrier Corporation](https://appshunter.io/developer/542004889)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.90/5 from 7 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 107 MB
- Languages: American English
- Released: 2017-09-12
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/carrier-smart-service/id1270583291/reviews.md

## What is Carrier® SMART Service?

Carrier® SMART Service is a dynamic, proactive strategy for enhanced equipment and system management. Through the identification and analysis of chiller and system operating trends, more informed decisions can now be made relative to meeting comfort demands, implementing service, maintenance or repair events and improving a building’s financial performance. This unique service can be included in a Carrier Service Agreement plan as part of a regular preventive and predictive maintenance program.

The SMART Service app allows SMART Service customers to quickly and easily view Insight into chiller operation and trends of HVAC units noting the serial number of the chiller to view.

## Key features

- Equipment and system management
- Chiller and HVAC operating trend analysis
- Informed decision-making for maintenance
- Building financial performance improvement
- View chiller operation insights
- Track HVAC unit trends

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/carrier-smart-service/id1270583291/reviews.md

### 3/5 — Factory Accesses

*2026-01-20*

I should be able to access my chillers at all times. Why do I have to call you to get a code to my own chiller. Useless unless you have all the time in the world to hang out on hold while your plant sits and waits on carrier to answer. Crazy.

### 3/5 — Factory Parameters Unlock

*2025-10-30*

Great app to keep customers out of service and factory parameters but…..the factory unlock QR Scan and QR Code Input, generate Error Code 3. This has become a bit of a headache for needing to get in and check the factory settings by having to call carrier and wait till next day for a 48hr code. Fix this and the whole concept would be100 in my book.

## Frequently asked questions about Carrier® SMART Service

### What is Carrier SMART Service used for?

Carrier SMART Service is a proactive strategy for managing equipment and systems. It analyzes chiller and HVAC unit operating trends to help make informed decisions about comfort, service, maintenance, repair, and a building's financial performance.

### How does Carrier SMART Service help with maintenance?

The app identifies and analyzes equipment operating trends, enabling more informed decisions for implementing service, maintenance, or repair events. This proactive approach is part of a preventive and predictive maintenance program.

### Can I view specific equipment data with Carrier SMART Service?

Yes, the SMART Service app allows customers to quickly and easily view insights into chiller operation and trends of HVAC units. You can note the serial number of the chiller to view its specific data.

### Is Carrier SMART Service available on multiple devices?

Carrier SMART Service is supported on iPhone, iPad, and iPod devices, making it accessible for users across Apple's mobile ecosystem.

### How often is Carrier SMART Service updated?

The app was last updated on July 17, 2024, indicating regular maintenance and potential feature enhancements. The latest version is 2.3.7.

### What is the age rating for Carrier SMART Service?

Carrier SMART Service has an age rating of 4+, making it suitable for a wide range of users.

### Does Carrier SMART Service have ads?

No, Carrier SMART Service does not contain advertisements. Users can access its features without interruption from ads.

### What is the user sentiment for Carrier SMART Service?

Based on available data, Carrier SMART Service has received a perfect 5.0-star rating from 4 reviews, suggesting very positive user sentiment.

## Version history (last 5 releases)

### 2.4.1 — 2026-08-13

Stay signed in for up to 12 hours.
Sign-in works better on slow connections too.
Scan screen is easier to use with the keyboard open.

### 2.4.0 — 2026-07-02

Improved user experience and faster app performance.

### 2.3.7 — 2024-07-17

Bug Fixes.

### 2.3.6 — 2023-07-18

Improved Chinese translations

### 2.3.5 — 2022-05-06

Chinese language support enhancements 
Issue fixes

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## More apps by Carrier Corporation

- [Carrier® Rooftops](https://appshunter.io/ios/app/carrier-rooftops/id547354198)
- [Carrier® Chillers](https://appshunter.io/ios/app/carrier-chillers/id591789031)
- [Airflow Calculator](https://appshunter.io/ios/app/airflow-calculator/id602345539)
- [Carrier® Comm Lit](https://appshunter.io/ios/app/carrier-comm-lit/id620449513)
- [Carrier Transicold's Locator](https://appshunter.io/ios/app/carrier-transicolds-locator/id638907917)
- [RC Mobile Technician](https://appshunter.io/ios/app/rc-mobile-technician/id757204903)

All apps by Carrier Corporation: https://appshunter.io/developer/542004889

## Related topics

[carrier smart service](https://appshunter.io/ios/topics/carrier-smart-service) · [carrier service](https://appshunter.io/ios/topics/carrier-service) · [carrier service tech](https://appshunter.io/ios/topics/carrier-service-tech) · [carrier service tech app](https://appshunter.io/ios/topics/carrier-service-tech-app) · [smart service tool](https://appshunter.io/ios/topics/smart-service-tool) · [carrier connect thermostat](https://appshunter.io/ios/topics/carrier-connect-thermostat) · [york chiller access manager](https://appshunter.io/ios/topics/york-chiller-access-manager) · [quantech chiller access](https://appshunter.io/ios/topics/quantech-chiller-access)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*