# Carro Singapore — user reviews

> 27 indexed App Store user reviews of Carro Singapore by Trustycars Pte Ltd.

- Source: https://appshunter.io/ios/app/carro-singapore/id1011686446/reviews
- App overview in markdown: https://appshunter.io/ios/app/carro-singapore/id1011686446.md

## Newest reviews (7 of 27)

### 2/5 — features not functioning

*2024-11-05, version 4.10.7*

can't book servicing request by using the app, when submitting it throws error say something went wrong. Have to book through using whatsapp. Then received a notification from the app about upcoming appointment but when click on the notification in the app it shows there is no upcoming appointment. Also, I have 2 car with the same car plate to select. seems like the DB record has some duplication resulting in all these bugs?

### 2/5 — Doesnt work half of the time

*2024-06-29, version 4.10.6*

The main function of the app is for searching Used car, but half of the time it doesnt work, clicking on things doesnt response, going back to a completely blank page. Understand that the app is simply a webpage wrapper to save development cost, but given the current level of performance, it is barely useful.

### 1/5 — Unable to communicate with seller

*2017-02-06, version 1.10.18*

Chat button wasn't working.

### 1/5 — Sgcarmart is better

*2017-01-29, version 1.10.18*

Sad to say. I sold my car on sgcarmart. Second hand car market is a passé idea. Late entry into a dieing trade. Changes nothing in a dieing industry.

### 1/5 — Cant schedule test drive or quote, button doesnt work

*2016-11-01, version 1.10.13*

Called and Gave feedback 1 week ago that their website schedule test drive button was not working. Was told mobile site and app works.
1 week later~
Mobile app and mobile site still cant click any buttons like scheduling test drive or giving quotes. 
Not sure if this is a real company that sells cars, i cant book appointments with the seller.

### 2/5 — Tech issues

*2016-09-10, version 1.10.5*

App keeps throwing you out and crashes. Impossible to review full selection.

### 1/5 — Unstable

*2016-09-06, version 1.10.3*

App crashed 3 times in a row when I sort and filter by car brand Kia, scrolled to the 4th car and it crashed!

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor Interface

*2024-03-14, version 4.10.5*

Doesn’t work half the time. Faced with horrible user interface for the other half of the time when it actually works. Speaks a lot on its tech and support.

### 1/5 — Oops

*2024-01-29, version 4.10.4*

After enter OTP, a popup message saying Oops, with yes or no option that does nothing then the app will enter infinite loading

### 1/5 — Slow slow slow

*2023-06-29, version 4.10.2*

If they cannot get the app right, you trust them to buy and sell cars

After OTP keyed in, the app just hang.

When searching for cars, the app also hang

### 1/5 — poor UI and very little products

*2023-06-20, version 4.10.2*

why does it even exist?

### 1/5 — There are two many bugs already

*2023-03-30, version 4.9.16*

There are two many bugs already , do you have IT to review this app , it can’t work and function properly at all !

### 1/5 — Can’t even create account

*2023-02-20, version 4.9.15*

First basic problem: new user types in phone number, OTP is sent, then the wheel goes round and round till there’s plain pop-up saying “oops” with options yes or no. Neither option yes or no leads to successful creation of account. 
Separate problem. If OTP is halfway filled in, auto-populate will not overwrite the existing digits, it’ll just tag on till the end of whatever had been populated and then first problem occurs.
How to do business if account can’t even be created. Tsk.

### 1/5 — Bad Ux from start

*2022-11-18, version 4.9.12*

Your verify code experience is totally off. By placing a resend code as primary button and instead of submit after entering the code just make it too confusing. Your error message is surely quite wrong “Oops” with option yes or no. How does that even helps? It have to be a clear message of something that helps me as user not by “Oops”. Error message is a must put more thoughts into it, to ensure it helps user to understand what goes wrong and how to make it right. Can’t even move to next since I am stuck with verify code that doesn’t make any sense and endless loading.

### 1/5 — Not working

*2021-01-17, version 3.06*

The app is not working. It stays with the introduction screen! Please fix it.

### 1/5 — Worst pending approval

*2019-03-13, version 2.26*

If you’re selling your car don’t bother to post it here, it takes forever for the pending approval.

### 1/5 — Poor usability

*2017-07-23, version 2.2*

Recent updates to the app have made it unusable. The search & filter options don't work at all. Even 1 star is generous since Apple doesn't allow a Lower rating..

## Most praised reviews (10 highest-rated)

### 5/5 — A word of Thank, Sincerely!

*2022-10-03, version 4.9.12*

I was referred to Carro at MidCity and coincidentally met these 2 gentlemen. *Hari Prasandth, a very friendly and approachable young man, know his trade well. He s very positive and never fail to entertain me with his busy schedule. I love the way he manage his client in a very professional way. Hari is an asset to the company. * Brian Low, after service team is another guy with a positive attitude, friendly approach. He can mingle well, and a very helpful man. Kiddo to both Hari and Brian, keep up the good works! Cheers, Ng A.H.

### 5/5 — Excellent service

*2022-08-12, version 4.9.9*

Bryan(after sales team)gave excellent service and care, very attentive to problem solving and get it done efficiently with his team. Great job and keep it up bryan!!!

### 5/5 — Amazing car app

*2021-11-08, version 4.4.0*

Downloaded this app after my friend introduced it to me. It’s awesome! I can see all my LTA details about my car here, and even get a valuation for my car!

### 5/5 — Nice App

*2017-03-19, version 1.10.22*

Very useful for people who want to buy 2nd hand cars..

### 5/5 — Definitely another channel for a better car deal!

*2017-02-23, version 1.10.19*

Asides the conventional classified ads, carro is Definitely another channel for a better car deal!

### 5/5 — Good Service!

*2016-05-13, version 1.9.1*

Its very useful to find a cheap but good quality second hand car, the customer service is friendly and very helpful.

### 5/5 — Great app

*2015-08-08, version 1.2*

This is a great app! The filter of the car list is very clear and I am able to find the cars I want to find so much easier. It doesn't crash compared to other car app. Loving it.

### 4/5 — Syed

*2017-03-01, version 1.10.19*

Good

### 4/5 — Great clear info

*2016-11-04, version 1.10.13*

Awesome app to browse! Chat function not working at times.

### 3/5 — App interfere with Google map link

*2018-04-21, version 2.13*

Whenever a location shared in WhatsApp app , the Google map link became Carro app .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
