# Carrot Express — Feel natural > Healthy food ordering app with pickup, delivery, and rewards. (iPhone/iPad app by Carrot Express.) - Source: https://appshunter.io/ios/app/carrot-express/id6447922017 (this page in markdown: same URL + `.md`) - Developer: [Carrot Express](https://appshunter.io/developer/1895379409) - Category: Food & Drink, Lifestyle - Price: Free - Rating: 3.10/5 from 171 App Store ratings · 68 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 37 MB - Languages: American English - Released: 2023-07-05 - Data updated: 2026-08-27 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/carrot-express/id6447922017/reviews.md ## What is Carrot Express? Order ahead, receive surprise perks, and earn rewards on your fresh, healthy favorites. Download it today for free and you'll be able to: • Join our rewards program and begin earning rewards today. • Find a Carrot that's closest to your location. • Check out our menu. • View your member account balance and your rewards. • Add stored value to your account at any time with the recharge feature. • Check in to let us know you've arrived - and get points for visits. • Get notifications from us announcing new menu items, special events, and more! ## Key features - Order for pickup or delivery - Earn rewards points - Schedule orders - Easy reordering - Signup and birthday rewards ## What do users think of Carrot Express? Overall sentiment: negative **Pros** - 🍎 High-quality, healthy food - ⭐ Excellent rewards program - 👍 Easy to use interface - 🚀 Efficient ordering process - 💰 Good discounts and promotions - 😋 Delicious menu items **Cons** - 🐛 Constant glitching and crashes - 💳 Automatic tip added without consent - ❌ No Apple Pay support - 🚫 Cannot customize or add special instructions - ⏱️ Long wait times despite app ordering - 📞 Poor customer service and support - 🔄 Order status tracking doesn't work - ❌ Cannot cancel or modify orders in app - 🍽️ Inconsistent food quality and missing items - 🔐 Forced email/text opt-in for account creation - 🎨 Confusing navigation and poor UI design - 🔄 Delivery option reverts to pickup **Commonly reported bugs** - App glitches when placing orders - Promo codes fail to apply - Order status updates not functioning - Cannot cancel or change orders - Delivery option automatically reverts to pickup - Rewards redemption shows 'Invalid Authentication Token' error - Orders not sent to restaurant - Delivery tracking unavailable despite confirmation - Navigation buttons don't always respond - Automatic tip re-adds after removal - Menu customization options missing **Most requested features** - Apple Pay integration - Ability to add special instructions and customizations - Improved order tracking and delivery status updates - Order cancellation and modification in app - Direct contact with delivery drivers - Better app navigation and modernized UI - Toast app integration or migration - Add extra protein and customization options - Loyalty points migration from previous system ## Recent user reviews (10 of 68) All indexed reviews: https://appshunter.io/ios/app/carrot-express/id6447922017/reviews.md ### 5/5 — Love it *2026-07-01, version 26.6* Love the food , love the service, love the app. ### 1/5 — Payments *2026-05-25, version 26.4.2026030402* Guys, you gotta do a better job of payments. Where is Apple Pay? ### 2/5 — Needs improvement *2026-04-13, version 25.12.2025082901* This app is constantly glitching every time I try to place orders. Definitely needs improvement! ### 1/5 — Annoyed *2026-03-24, version 25.12.2025082901* Annoyed that tip amount for fast food pick up order is automatically filled in. This is fast food not a full service restaurant. ### 2/5 — Poor experience *2026-02-28, version 25.12.2025082901* This stinks of being a poorly implemented Web app, there is no Apple Pay support. ### 1/5 — Default Tipping is Not Great *2026-02-27, version 25.12.2025082901* Why does the app default to adding tips? It's a very sneaky design. ### 1/5 — INCONSITENT *2026-02-01, version 25.12.2025082901* Order is never correct the workers here in Boca do whatever they like don’t follow instructions and lack accountability and management. THIS IS BEYOND SAD SERVICE AND ILL BE FILING A FORMAL COMPLAINT WITH CORPORATE! ### 3/5 — Bad user experience *2026-01-12* Why not use Toast app? You already have it in store kiosks and it’s great! But your own app is glitchy, can’t redeem promos most of the time and the overall design and user experience is bad. And you keep pushing users to use your app. ### 5/5 — Love Carrot *2025-10-29, version 25.12.2025082901* Top spot for healthy food in Miami and NY! Overall good app. Easy to order. ### 5/5 — Amazing! *2025-10-18, version 25.12.2025082901* Everything is delicious, like always… on Riverlanding ## Frequently asked questions about Carrot Express ### What can I do with the Carrot Express app? The app allows you to order healthy and delicious food for either pickup or delivery. You can also earn points and unlock rewards with every order, making your dining experience more rewarding. ### How do I earn rewards? You can start earning points with every order you place through the app. The app also offers a signup bonus, birthday rewards, and other special offers as part of its Carrot Perks Rewards program. ### Is the Carrot Express app free to use? Yes, the Carrot Express app is free to download and use. The app does display advertisements. ### Can I reorder my favorite meals easily? Absolutely. The app features an easy reordering function, allowing you to quickly select and order your favorite items with just a click of a button. ### What are the main benefits of using this app? The primary benefits include skipping the line by ordering ahead, the convenience of delivery, and earning rewards on your purchases. It simplifies the process of enjoying healthy food. ## Version history (last 5 releases) ### 26.9 — 2026-08-21 Minor Fixes ### 26.8 — 2026-08-20 ui fixed ### 26.7 — 2026-08-20 new load screen ### 26.6 — 2026-06-30 NEW Splash Screen and preview images ### 26.5 — 2026-06-29 New UI and Loyalty ## Apps similar to Carrot Express | App | Rating | Price | Category | | --- | --- | --- | --- | | [Bolay Fresh Bold Kitchen](https://appshunter.io/ios/app/bolay-fresh-bold-kitchen/id1569068372) | 4.9 (6,828) | Free | Food & Drink | | [Juice Generation](https://appshunter.io/ios/app/juice-generation/id1214123959) | 3.5 (222) | Free | Food & Drink | | [Pura Vida Miami](https://appshunter.io/ios/app/pura-vida-miami/id1407604638) | 4.9 (11,648) | Free | Food & Drink | | [Rice Mediterranean Kitchen USA](https://appshunter.io/ios/app/rice-mediterranean-kitchen-usa/id1621270553) | 3.5 (15) | Free | Food & Drink | | [The Salty Donut](https://appshunter.io/ios/app/the-salty-donut/id1599787786) | 4.9 (3,867) | Free | Food & Drink | | [Daily Provisions](https://appshunter.io/ios/app/daily-provisions/id1629567966) | 4.9 (3,449) | Free | Food & Drink | ## Related topics [carrot express](https://appshunter.io/ios/topics/carrot-express) · [blue carrot](https://appshunter.io/ios/topics/blue-carrot) · [bitter carrot](https://appshunter.io/ios/topics/bitter-carrot) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*