# Carrs Deals & Delivery — user reviews > 90 indexed App Store user reviews of Carrs Deals & Delivery by Albertsons Companies, LLC, rated 4.80/5 from 8,386 ratings. - Source: https://appshunter.io/ios/app/carrs-deals-and-delivery/id1497970569/reviews - App overview in markdown: https://appshunter.io/ios/app/carrs-deals-and-delivery/id1497970569.md - Rating breakdown: 5★ 7,082 · 4★ 975 · 3★ 192 · 2★ 46 · 1★ 91 ## What do users think of Carrs Deals & Delivery? Overall sentiment: neutral **Pros** - 🚀 Fast and easy to use - 👍 Convenient and saves previous orders - 💡 Useful for finding discounts and deals - 👍 Great overall experience - 👍 Excellent delivery and pick-up service **Cons** - 🐛 App crashes or doesn't work - 🐛 Digital coupons not working - 🐛 Clipping coupons issues - 🐛 Zip code not recognized - 🐛 Account and login problems - 🐛 Delivery issues and delays **Commonly reported bugs** - App crashing or not loading - Digital coupons not working - Zip code not recognized - Account and login issues **Most requested features** - Bring back old app interface - Automatic sales and discounts for seniors - Allow contact with shopper during delivery - Merge Safeway and Carrs apps ## Newest reviews (12 of 90) ### 2/5 — Glitchy *2026-08-04, version 2026.25.1* It would be great, but I’ve been going in circles just trying to open certain features. Plus, it never works in the store so I have to remember to clip all possible coupons from home. ### 4/5 — Mostly great *2026-06-06* Works well except some products in store don't match up precisely, even though they look the same, and even between the paper ads and the app there are glitches. Search function could be better also. I sometimes make a separate trip just for a few deals, to avoid confusion in store and checking out. **Developer response:** Thank you for your 4-star app review and detailed feedback. We’re glad to hear the app is generally working well for you, but we understand your concerns about product matching, inconsistencies between ads and the app, and the search function. Your experience is important, especially when it comes to finding deals and shopping efficiently, and your comments will be shared with the team for review as we continue working to improve accuracy and usability. We appreciate your support and thoughtful input. For quick assistance, chat with us through the app's FAQ (Settings) or our website on your mobile browser. ### 4/5 — Pharmacy *2025-10-23, version 2025.35.1* Please use full prescription name as so many begin with same 3 letters. ### 2/5 — Crashes way too often *2025-10-18* Carrs is my primary grocery store and I’ve shopped here often for many years while using the app. First off, the app rarely works, it takes forever to load and oftentimes, I’m already through the store and checked out by the time it does. On the rare occasion it works, it will crash while searching for a scanned digital coupon so I can never use them. Health- I can’t log my health goals or challenges because I get stuck in a login loop. I log in, click anywhere in Health, and I’m right back to the login. I have missed out on many daily goals simply because I can’t get logged in. Rewards- I’ve had many rewards say they expire at the end of the following month, just for them to expire at the end of the current month. I enjoy picking and choosing grocery rewards so that’s what I normally use pts on, it’s very disappointing when it tells me I have another month to use them just for them to expire suddenly. Weekly Ad- Cannot get to load, it pops up an error message to check back later, but it’s been months and later hasn’t resolved this yet. Pharmacy- this is the best working feature of the app and I’ve never had a problem with it. I love how easy and convenient the app makes it to refill multiple medications. Recipes- I love that they provide inspiration and recipes for tasty delicious meals. Overall, I think the app would be great if the bugs can get worked out, but until then, it’s very frustrating. **Developer response:** Thank you for your detailed review. We’re glad you enjoy features like Pharmacy and Recipes, and we appreciate your feedback on Health, Rewards, and Weekly Ad. As a first step, we recommend uninstalling and reinstalling the app to see if that helps resolve some of the issues. If the challenges continue, feel free to chat with us directly in the app by heading to the FAQ page under Settings. You can also visit our website through your mobile browser for additional support. ### 3/5 — Search bar issue *2025-09-06* The app was working wonderfully for weeks, but has recently had issues where the search bar won’t yield any results. It is a major hindrance to app functionality. Across multiple devices and the website itself. Hope this gets fixed soon. I usually love the app for coupons and other savings with pickup orders. **Developer response:** Thank you for sharing your experience with the app. To initially resolve this issue, we suggest uninstalling and reinstalling the app as a workaround. If you need additional assistance, please reach out through the “Need Help” option under the Settings page in the mobile app, or visit our website using your mobile browser to chat with us directly. ### 2/5 — Makes you choose your store every time you open the app *2025-08-11, version 2025.29.0* Frustrating to use - can’t “favorite” a store so you have to reselect your store each and every time you open the app. When scrolling it constantly refreshes, jumping you way down from where you were so you have to scroll back up again. An annoying user experience. ### 5/5 — promotional sales !! *2025-08-06, version 2025.28.0* I appreciate how the app would tell me the sales for each categorey before i browse through the app. Its really convenient, also really helps me learn to save!! ### 5/5 — Todo Fresco y delicioso. *2025-07-04, version 2025.23.0* Gracias por brindar tan buena validation. ### 2/5 — Freezes up constantly *2025-06-18, version 2025.21.0* I have always enjoyed the ease of using this app but now it’s constantly freezing and I have to close and reopen it. So frustrating! ### 5/5 — What I don’t like *2025-04-22, version 2025.14.0* I like almost everything at the store except the lucern products 🤬 I miss the old Carr’s store people also. I will always be a customer at Carr’s ### 4/5 — Rewards *2025-04-04, version 2025.12.0* I updated and now the rewards aren’t on there. Can you please fix this ### 5/5 — Easy to Save! *2025-03-26, version 2025.10.0* Easy to use app allows you to save daily on the items you buy every day! ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to like this store *2026-02-10, version 2026.3.0* This store used to be vibrant and manageable. Shelves were stocked and employees were happy. Now it is crammed full of garbage to prevent shop lifters, dingy, dated, with spoiled food on the shelves and barely any employees. The ones you have look miserable. This has nothing to do with being in Alaska or the “Covid era”. It has everything to do with management. Mr. Gottstein and Mr Carr wanted a nice store. Albertson’s just wants to bust a union and bale. ### 1/5 — Go back to old 5.00 Friday deals *2026-01-23, version 2026.1.0* I MISS THE OLD $5.00 FRIDAY DEALS I WISH IT WAS STILL GOING ### 1/5 — useless if there was an alternative *2026-01-21, version 2026.1.0* lists are useless. Works once a week, and the next time you click on lists the app crashes. Can't choose which list to save items to. The app is very buggy, lags like a junkie, and crashes like a crack addict. I'm sure the developers will just tell complainants to update the app and make sure it's the latest version blah blah blah. This is pathetic ### 1/5 — Always has issues *2025-12-21, version 2025.39.0* I am constantly having issues with this app. When I search for things they just won’t load. I update the app that does nothing. I remove the app and re-download it and still does nothing. I’m not quite sure what the issue is because they’re a decent size corporation, but they definitely need to do better. ### 1/5 — useless if there was an alternative *2025-11-25, version 2025.37.0* lists are useless. Works once a week, and the next time you click on lists the app crashes. Can't choose which list to save items to. The app is very buggy, lags like a junkie, and crashes like a crack addict. I'm sure the developers will just tell complainants to update the app and make sure it's the latest version blah blah blah. This is pathetic ### 1/5 — App is Hot Trash *2025-09-13, version 2025.31.1* Coupons are only good at one location in your city, shopping list feature just buffers when you click on it, every other click seems to fail, app won’t work at all inside the store over cellular in any store in Anchorage. Hard to find any app less useful. Wish I could go no stars, 1 is a gift. ### 1/5 — 09/06/2025 *2025-09-06, version 2025.31.0* App won’t search for groceries and won’t do facial id… ### 1/5 — Freezes after last update *2025-08-22, version 2025.29.1* I use my app to clip coupons on a regular basis. After last update it does nothing but freeze and has become unusable. Tried logging in via mobile browser and the login in option doesn’t actually pull up. Have resorted to using laptop. Not very convenient ugh please fix ### 1/5 — Can't login *2024-12-20, version 2024.44.0* iOS is up to date. Carrs app up to date. I enter my verification code and the app doesn't proceed. ### 1/5 — Bait and switch *2024-09-24, version 2024.35.0* The app is clunky to use and is cluttered with annoying pop ups. On my attempt to use the app to clip coupons the app missed many that I had scanned which you won’t discover until after you checked out. Don’t waste your time trying to make this work unless you have a lot of patience. ## Most praised reviews (10 highest-rated) ### 5/5 — Carrs customer *2026-06-29, version 2026.20.0* ILOVE “CARRS” ### 5/5 — Carrs App is awesome *2026-03-15, version 2026.6.0* I love my click list shopping, I’m so grateful and life is made so much easier. ### 5/5 — Technical difficulties. *2026-02-16* Restarted my phone and it fixed the error 403 and other problems my app kept having. I’m not sure why they were happening. **Developer response:** Thank you for sharing your experience with the app. To initially resolve this issue, we suggest uninstalling and reinstalling the app as a workaround. If you need additional assistance, please reach out through the “Need Help” option under the Settings page in the mobile app, or visit our website using your mobile browser to chat with us directly. ### 5/5 — Helpful *2025-12-05, version 2025.37.0* Most everytime I do an online order they are on time and helpful. Great customer service ### 5/5 — Curbside pick up *2025-11-30, version 2025.37.0* Carrs has the very best curbside pick up! Super fast service ! Friendly workers bringing out my groceries ! In my opinion Carrs Abbott is the best store for curbside pick up orders! ### 5/5 — Cool point system *2025-10-28, version 2025.35.1* Love the deals ### 5/5 — Happy Carrs shoppers *2025-09-30, version 2025.32.0* Carrs is more generous in the ways we can save than anywhere else. They are always looking for ways to keep their customers happy & content!! 🤗 ### 5/5 — Easy to use *2025-09-14, version 2025.31.1* Works well, easy to use ### 5/5 — Great app *2025-08-23, version 2025.29.1* Fairly easy to navigate and there’s always a deal to save money. ### 5/5 — Love my Carrs on Debarr *2025-08-07, version 2025.28.0* Great customer service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*