# CarsArrive Plus — user reviews > 146 indexed App Store user reviews of CarsArrive Plus by Openlane Inc., rated 4.20/5 from 2,738 ratings. - Source: https://appshunter.io/ios/app/carsarrive-plus/id1566419386/reviews - App overview in markdown: https://appshunter.io/ios/app/carsarrive-plus/id1566419386.md - Rating breakdown: 5★ 2,061 · 4★ 77 · 3★ 81 · 2★ 54 · 1★ 465 ## What do users think of CarsArrive Plus? Overall sentiment: negative **Pros** - 💰 Good pay for loads - 🚀 Fast load assignment **Cons** - 🐛 Frequent crashes and glitches - ⏱️ Time-consuming inspection process - 🔍 Difficult to search for and find loads - 📸 Poor camera functionality and photo quality - 🤖 Unreliable VIN scanning **Commonly reported bugs** - Inspections disappearing after submission - Loads not showing up after pickup - Inverted/distorted photos - Inability to update app to latest version **Most requested features** - Ability to bid on available loads - Option to mark 'no additional damage' on delivery - Landscape mode for taking photos - Ability to view pay details for assigned loads - Improved search and load management features ## Newest reviews (19 of 146) ### 2/5 — Search complications *2026-08-07, version 1.5.9* Before you can search by state to state now you have type in exact cities. Not great when you want to see what you can pick up on the way. ### 1/5 — App *2026-07-03, version 1.5.7* App sucks keeps freezing ### 1/5 — User *2026-06-30, version 1.5.7* Had issue with ca, tried telling me my insurance was cancelled which it was not and already paid a month in advance for renewal. Showed up today to pick up first car fo ca, someone else has already picked up the car. Won’t pay dry run. I tried calling yesterday and this morning. But now ca is saying I should have called them. Never had this issue with the other load boards before. ### 1/5 — Freeze bugs *2026-06-29, version 1.5.7* Freezes every time you start app. Freezing every time when trying to take picture. Overall I wouldn’t even give 1 star ### 1/5 — Owner *2026-06-09, version 1.5.7* This app sucks what did you do fire whoever did this ty ### 1/5 — 👎👎 *2026-06-08, version 1.5.7* Clearly someone who hasn’t transported cars made this app ### 1/5 — CarsArrive Plus is a Garbage App *2026-06-03, version 1.5.7* It freezes and crashes every single time it’s used. Just opening the app causes it to freeze and sometimes crash, it will freeze again when you are selecting a load. Once it unfreeze, it will freeze again multiple times or crash altogether when you are doing an inspection. Again, this happens every single time the app is used. Don’t know of any other app that behaves like this, completely unusable, freezing every single time & every step of the process., Ive not encountered a worse app than CarsArrive Plus, it is garbage. ### 1/5 — Lag *2026-06-01, version 1.5.7* Lags every 2 seconds lags after every picture taken app force closes constantly needs fixing and bugs figured out ### 1/5 — Dave’s *2026-05-30, version 1.5.7* App is terrible really slow too much going on. ### 1/5 — App updates *2026-05-29, version 1.5.7* The more you work on it the worse it gets ### 2/5 — Driver *2026-05-28, version 1.5.7* It freezes up and shuts off way too much ### 1/5 — Worst app ever!!!! *2026-05-28, version 1.5.7* Terrible terrible app! Costs us all time and money ### 1/5 — Nearby loads *2026-05-23, version 1.5.7* The app at the top of the screen says nearby loads. It’s showing me loads in Florida when I’m in New York. That’s not nearby. ### 1/5 — Sucks *2026-05-20, version 1.5.6* This app is sucks ### 1/5 — The notification popping up all the time saying it needs to be updated, but I did updated already, *2026-05-13, version 1.5.6* Constantly asking me to update this application, but It’s already been updated can’t use this abnormal ### 1/5 — Garbage *2026-04-29, version 1.5.6* Waste of time ### 1/5 — Complicated *2026-04-28, version 1.5.6* I hate it ### 1/5 — Bad *2026-04-25, version 1.5.6* It ask for password all the time it is annoying ### 1/5 — Getting better *2026-04-22, version 1.5.6* Getting worse. Freeze’s and crashes on every use. Glad I don’t have to call for BOL’s now. But Would like to know if it’s a repo without calling ahead first or accepting load first. Also because some repo companies only open certain days. Had one that only lets you pickup one day a week. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wayne *2026-08-12, version 1.5.9* I don’t like any app that wants to track me! I’m a baby that needs tracked or my hands held! ### 1/5 — Driver *2026-08-04, version 1.5.9* Bad application ever I use on my life to slow feel like stupid app Also stupid people working there Once some apply for damage they are not investing they just charge company directly and company charge driver I don’t like it at all below than 0000 ### 1/5 — Driver get charge for no damage car *2026-07-29, version 1.5.9* Very bad app also to slow and they not take care of drivers once customer said scratch they wil charge you quick you don’t do a investigation I feel bad that I was many year using this app ### 1/5 — Slow app, Freezing Up *2026-07-21, version 1.5.8* Keep freezing up, slow app, can’t copy any address. Needs to be updated to better experience. ### 1/5 — Waste *2026-07-16, version 1.5.8* It’s just a total waste of time and has no use adds to much to time to the job at hand shouldn’t have to get a new code every time you log in ### 1/5 — Not convenient *2026-07-15, version 1.5.8* Lewis asking to update loads. When i have no loads ### 1/5 — Performance *2026-07-13, version 1.5.8* It takes too long at times to load or perform horrible and you can’t take a pic sideways with your phone looks weird ### 1/5 — Horrible *2026-07-09, version 1.5.8* Horrible 2 ### 1/5 — Check out Super Dispatch *2026-07-09, version 1.5.8* Over thought time consumer ### 1/5 — Not good at all *2026-07-08, version 1.5.8* Whe don’t need to know your nearby loads , we don’t want you to use your app. If u force us to use it, make it at least normal app as SD at least ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-05-23, version 1.5.7* Very helpful ### 5/5 — Transporter *2026-01-26, version 1.5.4* Love it easy to get loads ### 5/5 — App doesn’t work well *2025-05-15* sometime when you finish the car delivery and submit it just disappear of the app and you don’t understand why, it bring many problems for you because the platform don’t know if you finish or not you work, summarizing, worst app **Developer response:** We apologize for any frustrations you are experiencing with the CarsArrive+ App. We will forward your feedback to our development team to assess. ### 5/5 — Very good *2024-12-12, version 1.3.8* The app has everything I need clearly and easily! ### 5/5 — Great *2024-02-20, version 1.2.8* I love it I most definitely like the cars that you can bid on they should make all the cars be able to be bid on ### 5/5 — $$$ *2023-12-13* When you accept a load and you assign it why can’t we see the pay we agreed for that specific load **Developer response:** We apologize for any frustrations you are experiencing with the CarsArrive+ App. This function is not available in the mobile app, but you should be able to see the amount on the desktop version. ### 5/5 — Review *2023-09-27, version 1.2.4* It does not specified if the vehicle is at an auction dealer or repo and wont tell you the same for destination, also wont let you cancel in case you need to ### 5/5 — Barcode scan *2023-04-11* This app won’t scan a vehicle barcode, so I have to manually enter the vin number every time, the older app is way simple and faster to navigate, I wish if I still can use old app . ### 4/5 — Low rates *2023-09-28, version 1.2.4* Just always really low rates on the units and there is no bidding on them to get a better rate . ### 4/5 — Rapid Transport *2023-06-21, version 1.2.0* Great app I just wish you could be on loads through the app an not the website --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*