# Cars.com - New & Used Cars — user reviews > 678 indexed App Store user reviews of Cars.com by Cars.com, rated 4.80/5 from 614,592 ratings. - Source: https://appshunter.io/ios/app/carscom-new-and-used-cars/id353263352/reviews - App overview in markdown: https://appshunter.io/ios/app/carscom-new-and-used-cars/id353263352.md - Rating breakdown: 5★ 532,971 · 4★ 65,801 · 3★ 11,226 · 2★ 1,537 · 1★ 3,057 ## What do users think of Cars.com? Overall sentiment: neutral **Pros** - 🚀 Great search experience - 🔒 Helpful Carfax integration - 👍 User-friendly interface - 💡 Convenient price/feature filters - 🚀 Efficient app navigation **Cons** - 🐛 Frequent crashes and glitches - 🔍 Lack of accessibility options - ⏱️ Slow picture loading - 🔍 Inefficient search filters - 🔍 Misleading/incomplete listings **Commonly reported bugs** - App frequently freezes and crashes - Search filters not working as expected - Saved vehicle list not updating properly - Notifications not working reliably - Compatibility issues with newer iOS versions **Most requested features** - Add option to filter by accessibility features - Improve search filters to support 'AND' logic - Allow users to report misleading listings - Implement iPad-optimized layout - Add ability to save notes on saved vehicles ## Newest reviews (13 of 678) ### 2/5 — No search options for trucks *2026-08-15, version 26.15.0* Useful app and easy to use but even after years of people requesting search features for trucks they have yet to add them. Doesn’t have options like bed length, single or dually rear wheel, or options packages. CARFAX has had these for years and is much easier to use. Also need to link to window stickers which can be done for many brands just by using the VIN. ### 5/5 — Love this app! *2026-08-06, version 26.14.0* I LOOOOVEEEE THIS APP would recommend 10/10 the app doesn’t hide any history of the car you are looking for! ### 5/5 — Great app *2026-08-05, version 26.14.0* The easiest app to use ### 5/5 — Love it!! *2026-08-03, version 26.14.0* This is where I find all my cars! Easy to navigate and to helpful!! Can’t live without it now!! ### 2/5 — Intentionally misleading *2026-08-03, version 26.14.0* Can’t count How many “clean title” cars I’ve seen on this app that when you go to the dealership website the carfax shows it’s been wrecked. There’s no way to report listings, I’m sure that’s intentional. Don’t trust this app ### 5/5 — Best Car app *2026-08-02, version 26.14.0* Been using it for years and it’s getting better every updated version. ### 5/5 — Easy easy to navigate *2026-08-02, version 26.14.0* Perfect for buying a car ### 5/5 — Love this app! *2026-08-02, version 26.14.0* A very effective way to dream or research !!! ### 5/5 — For The Love Of Cars *2026-08-02, version 26.14.0* Out Stop And Shop ### 5/5 — THE OG OF CAR SITES *2026-08-01, version 26.14.0* What’s not to love ### 5/5 — Excellent source *2026-08-01, version 26.14.0* Up today selection of vehicles, new or used, nationwide ### 5/5 — Easy shopping *2026-07-29, version 26.14.0* Good offer good price a lot of options ### 5/5 — Private *2026-07-28, version 26.14.0* Excellent ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucked *2026-08-18, version 26.15.0* It didn’t let me search up car I seen them on the menu. ### 1/5 — Have you read the privacy policy!? *2026-08-18, version 26.15.0* They collect “Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.” What business does a car search app have knowing my sleep patterns or retinal scan??? Does anyone care about basic privacy? ### 1/5 — Poor design *2026-08-17, version 26.15.0* Nothing says “I care about user experience like forcing the user to press the cancel button to apply filters”. Just hire a designer rather than braindead PMs ### 1/5 — VPN *2026-08-17, version 26.15.0* Usage not allowed with VPN. Don’t bother downloading. Use the competition. ### 1/5 — Fix your app *2026-08-15, version 26.15.0* App is broken you get stuck when looking at a listing have you people ever heard of a back button? ### 1/5 — I remember when this app worked…oh, fond memories. *2026-08-13* Every person in charge of creating, running, or updating this app should be ashamed. You are taking money from your employer and providing nothing of value in return. A review is difficult to write since the app constantly crashes. I have a newer phone, great internet, I’ve deleted and reloaded the app. Nothing works. I have over a dozen apps on my phone that work flawlessly everyday. I use “Cars” occasionally and it rarely, if ever, works properly. I will intentionally not buy items advertised on your app in hopes that maybe someday someone at Cars will care. Perhaps if they start losing ad revenue they will because they obviously don’t care about the user experience. Heck, charge a fee for the use if you have to but the current iteration is essentially useless. I would be ashamed to say that I had anything to do with your app design. ### 1/5 — IPad Won’t Load *2026-08-05, version 9.64.0* The previous version had no issues, I have a IPad and it will not even upload the new version. Off to Auto-Trader, sorry. Rick ### 1/5 — New style is horrible *2026-07-09, version 26.13.0* The app works like some weird psuedo-social media app now. Much harder to just select a car and trim and see what’s out there. Terrible design change and it now has a bunch of bugs. ### 1/5 — Lousy *2026-07-09, version 9.64.0* Could not download on my older IPhone. ### 1/5 — Ads Spamming Via Notifications *2026-07-06, version 26.12.0* If you have the notifications enabled you cannot control what they send you notifications for. So I keep getting spammed with notifications I don’t want for vehicles I would never consider purchasing. The only way to stop them is to disable notifications entirely for the app. When you go to that part of the settings in the app it just takes you to the iOS settings app. And if I can’t have notifications what’s the point of the app? So I’m uninstalling today and if I need to use cars.com I’ll use the website ## Most praised reviews (10 highest-rated) ### 5/5 — JOSEPH *2026-08-23, version 26.15.0* Very good app. Helpful. Informative. ### 5/5 — Very helpful *2026-08-22, version 26.15.0* Everything you need to know in one place. Requires minimal effort to figure out. Easy to navigate ### 5/5 — Excellent *2026-08-22, version 26.16.0* The best car buying app period ### 5/5 — Easy Peezy lemon squeezy *2026-08-20, version 26.16.0* I normally don’t review anything weather its good or bad, but I did end up buying a vehicle off of this site and it was very easy and navigate. Highly recommend this app. Brooks. IYKYK⛏️📽️🐦‍⬛ ### 5/5 — Nice *2026-08-20, version 26.15.0* Like ### 5/5 — Great app *2026-08-12, version 26.15.0* Hot ### 5/5 — Best Car buying App *2026-08-09, version 26.14.0* So easy to use… ### 5/5 — Basics *2026-08-09, version 26.15.0* Always has the basics of what your looking for. ### 5/5 — Awesome Site *2026-08-08, version 26.15.0* Love using this app!! ### 5/5 — Good app *2026-08-07, version 26.14.0* I believe its a honest app and good sellers --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*