# CarsLink App: Sync & Connect — user reviews > 62 indexed App Store user reviews of CarsLink App by Yan Wang, rated 4.02/5 from 1,080 ratings. - Source: https://appshunter.io/ios/app/carslink-app-sync-and-connect/id6477390767/reviews - App overview in markdown: https://appshunter.io/ios/app/carslink-app-sync-and-connect/id6477390767.md - Rating breakdown: 5★ 766 · 4★ 43 · 3★ 26 · 2★ 20 · 1★ 225 ## What do users think of CarsLink App? Overall sentiment: negative **Cons** - 💰 Charges during free trial - 💰 Requires payment before trying - ⛔ Doesn't work as advertised - 🔒 Difficult to cancel/refund - 🚫 Incompatible with many vehicles **Commonly reported bugs** - Constant requests for resubscription - Inability to add vehicle - Crashes and freezes **Most requested features** - Ability to test compatibility before purchase - Transparent refund policy ## Newest reviews (19 of 62) ### 1/5 — Will not work past the pricing page. *2024-09-10* Paid for the App for a year now I can’t get past the page that says I paid just keeps going back to the paid page won’t let me add my vehicle ### 1/5 — SCAM DONT FALL FOR IT *2024-09-08* This app is a scam. Not only do you have to pay for their services that don’t work you also need a uconnect subscription to make this work. Although having that subscription doesn’t mean it’s going to work. This app still doesn’t work even after pay for two subscriptions and being out money for both. ### 1/5 — Haroldas *2024-09-05* Neįmanoma net išbandyti iskarto prašo pinigu nieko gero ### 1/5 — No working en canana *2024-08-31* No working en cadana ### 1/5 — Australia? *2024-08-20* Does not work in Australia. Would have been nice to know before subscribing for the year. ### 1/5 — 垃圾软件 *2024-08-03* 下载之后用不了，还不能申请退款 ### 1/5 — Not good!! *2024-08-02* This App. Is a rip off. I’ve tried multiple times to connect to my car n it does not work. Don’t let the scam you. Don’t waste your time on this disappointing App. 😡 ### 1/5 — System not user friendly *2024-07-08* I have not been able to get your system working plus you charged me during trial this period when you said you would not ### 1/5 — Waste of money *2024-07-07* If you have a Honda or any vehicle under 2018 do not go for the app it unless. I have a 2024 Honda it not available to the app. It is stupid how it ask to pay for the subscription before you can see what vehicle are available for the app. Scam. ### 1/5 — Rubbish waste of £20 *2024-07-05* My car is compatible but their app is not letting me log in rubbish app ### 1/5 — Do not waste your time *2024-07-04* There’s no way to confirm it will work with your car, until you pay. If you pay and it doesn’t work with your car, you lost your money. Don’t risk it. Keep scrolling and don’t download this app. ### 1/5 — Hidden costs *2024-07-04* To utilize the app, a purchase must be made despite what is stated in their guidelines. After buying it, I searched for my car and all, but I am not currently linked to Cadillac services. They mention extra monthly charges that I need to settle. Consequently, I declined and attempted to terminate, but was unable to do so. I must contact them to end the services that I only bought an hour ago. This is a fraudulent scheme.‪. ### 1/5 — Can’t even use it *2024-07-03* This app is useless unless you purchase other apps that allow it to work…. Such a rip off ### 1/5 — It’s a scam!! *2024-06-30* After paying for the subscription, I’m told that my car is not covered. Trying to get a refund now. Not holding out much hope! ### 1/5 — Zee *2024-06-29* They want me pay £39.99 just to see if my car is compatible, no thank you ### 1/5 — I can't test it *2024-06-26* I must buy 40$ for test it!! ### 1/5 — Got scammed *2024-05-25* I purchased this yearly subscription but incompatible with my vehicle. I’ve sent emails trying to reach someone and no response yet. ### 1/5 — Disappointed *2024-05-16* I was under the impression I can use this app with my car and after signing up and paying the annual subscription I come to realize it’s not compatible with my car I have requested a refund but got no response back ### 1/5 — Scam *2024-05-05* Scam scam scam ## Most critical reviews (10 lowest-rated) ### 1/5 — Charge *2024-10-14* They charge me while I was in my free trial grace period and I unsubscribe before my free trial was over with now the charge still pending, so can’t download anything in my Apple Store because of this scam sons of 🐝itchs ### 1/5 — I want a full refund *2024-10-04* I purchased the Car Link app with high hopes, but my experience has been nothing short of frustrating. From the start, the app never worked as advertised. I followed all the setup instructions meticulously, but it constantly failed to connect to my vehicle, leaving me without the promised features. Despite reaching out to customer support multiple times, I received little to no help in resolving the issues. It feels like a waste of time and money. I expected better functionality and support for the price I paid. Given my experience, I am requesting a full refund. I cannot recommend Car Link to anyone looking for a reliable solution. Save yourself the trouble and look elsewhere! ### 1/5 — Apple Play *2024-10-03* I pushed the wrong app and no where it lets me cancel ### 1/5 — 100% Scam *2024-10-02* No feature works .. keeps asking to resubscribe ### 1/5 — Does not work *2024-09-30* I open the app and pay the yearly bill and it still requesting the payment it doesn’t work ### 1/5 — Bad advertising and product *2024-09-28* Can’t see if it’s compatible with your car until after you purchase ### 1/5 — Scam??? *2024-09-20* Purchased this App it does not work asked for a refund no response ### 1/5 — 😡 *2024-09-19* Please don’t think about getting this, you’ll regret your decision like I did. They will charge you and you can’t reach out to them for a refund or anything. The app isn’t doing any of what they are promoting. ### 1/5 — The application is cash only *2024-09-14* You can't even try the application to find out if it works or doesn't work, benefit you or doesn't. Unless you pay, something bad indicates that they seek only profit, not to provide a quality service to users. ### 1/5 — You buy this sheet and then they tell you isn’t working on your car *2024-09-11* Sheet stuff ## Most praised reviews (3 highest-rated) ### 5/5 — This is a scam *2024-04-03* I’m canceling my transaction. Paid the $39.00. Nothing works. Not even the ‘start’ button. ### 3/5 — They want money before I try it *2024-09-05* Not paying for app till I see if it works ### 2/5 — Horror *2024-04-01* This app is horrible. I’ve been over and over and over and added my car over and over and over and it’s doing nothing so I will be getting rid of it. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*