# Carson Living — Set your building apart

> Remote access and communication platform for apartment buildings and HOAs. (iPhone/iPad app by Carson Living Inc..)

- Source: https://appshunter.io/ios/app/carson-living/id1273755261 (this page in markdown: same URL + `.md`)
- Developer: [Carson Living Inc.](https://appshunter.io/developer/1273755260)
- Category: Lifestyle
- Price: Free
- Rating: 3.90/5 from 15 App Store ratings · 162 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 136 MB
- Languages: American English, Canadian French
- Released: 2017-09-30
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/carson-living/id1273755261/reviews.md

## What is Carson Living?

Carson integrates with the leading property hardware and software to provide remote access for staff, residents, couriers and visitors and enables instant communication between staff and residents of unstaffed multi-family apartment buildings and HOA communities. Through Carson your property manager can send you instant updates about your home such as a temporary water shut down or an elevator repair.

## Key features

- Remote access for staff, residents, and visitors
- Instant communication between staff and residents
- Property hardware and software integration
- Building update notifications
- Visitor and courier access management

## What do users think of Carson Living?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- 🚀 Seamless integration with building access
- 📦 Convenient package delivery notifications

**Cons**

- 🐛 Unreliable digital keys and access
- 🔒 Security concerns with lack of physical keys
- ⏱️ Slow and laggy performance
- 🤯 Frustrating user experience

**Commonly reported bugs**

- Frequent app crashes and freezes
- Digital keys randomly stop working
- Inconsistent Bluetooth connectivity
- Delivery notifications not working as expected

**Most requested features**

- Apple Watch app support
- Customizable widget options
- Improved guest access management
- Lower resolution video feed option

## Recent user reviews (10 of 162)

All indexed reviews: https://appshunter.io/ios/app/carson-living/id1273755261/reviews.md

### 4/5 — Please Make Pin Creation and Apple Watch Compatibility Options

*2026-08-12*

I would give you 5 stars but these are my deal breakers. My phone is constantly dying with new iPhone updates and once that happens, I’m not able to get in without support that’s not always available in time. Please have your developers create compatibility for Apple Watch to be able to UNLOCK DOORS. Or at least a 4-6 PIN option. This would really make a difference for home living standards.

### 5/5 — Makes apartment living so much easier

*2026-07-27*

I use Carson all the time and it’s become one of those apps I don’t even think about because it just works. Building access is quick and reliable, package notifications are super helpful, and it’s so much easier having maintenance requests and other building features all in one place instead of juggling emails, keys, or different systems. The app is really well designed, easy to navigate, and makes day-to-day life in my building so much more convenient. Definitely one of the best building apps I’ve used!

### 1/5 — Unreliable Digital Key

*2026-07-25*

half the times i need to unlock/lock my house door with the digital key it won’t update. i’ve uninstalled the app and reinstalled, turned bluetooth on and off, and even logged in and out. fix your app

**Developer response:** Thanks for the feedback, and sorry this has not been working the way it should. We read every review.

If you email app-support@carson.live with your building name and what you are seeing, we will look into the specifics and follow up directly.

Trey, Engineering at Carson

### 5/5 — So good

*2026-07-21*

I was happy with the newer touch screen intercoms when I first moved to NYC- love just using the app rather than a key. 

Then we got Carson, which seemingly does the one thing the other systems can’t and that’s handling visitors accordingly. Ppl loitering around our building when we had bmx would still just wait until somebody got fed up and let them in. With Carson, they can have a real conversation with the tech doorman who will let them in or turn them away…none of the in between guessing. As somebody who is friendly with the landlord- I can tell that matters big time

### 5/5 — Makes getting into my building effortless - happy tenant

*2026-07-19*

Use this every single day to get into my building door and elevator access is seamless, no fumbling for keys or fobs. The package alerts and service requests are a nice touch too; I actually know when something’s arrived and when things are fixed by the handyman. Been reliable for me so far.

### 5/5 — Used at 2 apts

*2026-06-16, version 2.47.7*

Easy to use. Good for packages Got locked out once but super said it was his fault

### 5/5 — I Love Carson!

*2026-06-08, version 2.47.7*

I use this app every week for work and it is so well made.

### 5/5 — I LOVE this app!

*2026-05-29, version 2.47.6*

I am obsessed with this app! It makes my life so much easier. We use this to get into our office and elevator and it is so helpful. I haven’t had any door opening issues.

### 1/5 — Main Reason I’m Leaving My Apt

*2026-05-15, version 2.47.6*

This app is nothing but an inconvenience. It delays me getting into my own house, the amenities in my building, and it hardly works on a regular basis. Please, don’t consider this app unless you want constant frustration

### 5/5 — Exactly What Our Building Needed

*2026-05-07, version 2.47.6*

The Carson app has made life in our building so much easier. Package deliveries are smooth, I get notified right away, and letting visitors in is super simple from my phone. It’s reliable and just works — no headaches. Big fan.

## Frequently asked questions about Carson Living

### What does Carson Living do?

Carson Living provides remote access for staff, residents, and visitors in multi-family apartment buildings and HOA communities. It also enables instant communication between property managers and residents for important building updates.

### What are the key features of Carson Living?

Key features include remote access for various user types, seamless integration with property hardware and software, and instant communication channels for building notifications and updates.

### Is Carson Living free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases.

### Who is Carson Living designed for?

This app is designed for residents and property managers of unstaffed multi-family apartment buildings and HOA communities, aiming to enhance convenience and communication.

### What kind of updates can I expect through Carson Living?

You can expect instant updates from your property manager regarding your home, such as temporary water shut-downs, elevator repairs, or other important building-related information.

## Version history (last 5 releases)

### 26.8.0 — 2026-08-12

This release restyles Community messages, improves delivery notifications, and resolves several UI issues.

### 26.7.0 — 2026-07-16

This release update Service Requests, restyles the Community, Events and Messages landing pages, and resolves several stability and UI issues.

### 2.47.7 — 2026-06-03

This release improves UI and resolves several issues.

### 2.47.6 — 2026-04-20

This release improves UI and resolves several issues.

### 2.47.5 — 2026-03-17

This release improves the UI and resolves several issues.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*