# Carta - Manage Your Equity — user reviews

> 125 indexed App Store user reviews of Carta by eShares, rated 4.80/5 from 9,396 ratings.

- Source: https://appshunter.io/ios/app/carta-manage-your-equity/id1137735263/reviews
- App overview in markdown: https://appshunter.io/ios/app/carta-manage-your-equity/id1137735263.md
- Rating breakdown: 5★ 8,578 · 4★ 467 · 3★ 108 · 2★ 43 · 1★ 200

## What do users think of Carta?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Intuitive interface
- 💡 Useful simulation feature
- 🔒 Secure login with Face ID

**Cons**

- 🐛 Login issues and app crashes
- ⚠️ Limited functionality compared to website
- 🔍 Lack of detailed information and visibility
- 🔒 Poor security and privacy practices

**Commonly reported bugs**

- Home page not loading, spinning circle
- Login page not working, white/black screen
- Inconsistencies in wire transfer directions
- Inability to download backup codes for 2FA

**Most requested features**

- Ability to view vesting schedule and equity value
- Integration with other financial apps like Mint
- Permanent login and credential saving
- More transparent and accessible customer support

## Newest reviews (16 of 125)

### 2/5 — Sign on lost

*2026-02-20, version 3.89.1*

Please please please learn to not remove my stored sign-on info with every update.  The app is Ok functionality when in use but not needing access for months at a time every open I go through a password reset because you’ve wiped it

### 4/5 — Remove the E*TRADE ad in the app

*2026-01-05, version 3.87.0*

Everything works well except the annoying E*TRADE ad at the top of the home page that I can’t remove.

### 1/5 — Worst app ever

*2025-10-28, version 3.85.0*

Stole all of my equity

### 1/5 — Can’t exercise option and can’t report to support

*2025-10-09*

I think the developers have to actually use the app.
I cannot see where to exercise any options. The online documentation talks how to do this on a webpage using a laptop but not the mobile experience. Also there’s a button on the app to contact Support which allows you to open up a new email. there’s no address to send the complaints through to.

### 1/5 — Stuck at Terms of Service

*2025-09-19, version 3.84.0*

I can no longer login. I am stuck at the terms of service screen.

### 1/5 — Can’t login, a terrible release

*2025-07-20, version 3.82.1*

It does not open after hit login button. In iOS app.

### 1/5 — Zero. Really. Useless

*2025-07-14, version 3.82.1*

App is a blank and unresponsive screen (version of July 13, 2025). Back to the browser now.

### 1/5 — Horrible Company

*2025-04-26, version 3.80.0*

If ANYTHING goes wrong with a transaction don’t expect Carta to help.

### 1/5 — Useless

*2025-03-19, version 3.79.0*

Terrible, took multiple calls to support to even get an account set up, and the documents I need are still not on there.

### 1/5 — The Worst

*2025-03-15, version 3.78.0*

Absolutely useless, it doesn’t even show me my fund

### 1/5 — Not loading at all.

*2025-03-14, version 3.78.0*

App is a brick   Won’t show me anything. Their page doesn’t work great on mobile either.

### 1/5 — No longer works

*2025-01-08, version 3.77.0*

Just spins loading image on Welcome screen. I deleted and redownloaded the app and I’m running the latest iOS.

### 2/5 — Decent app, terrible login

*2024-12-27, version 3.77.0*

I would give 4 or 5 stars but the login process is horrible!  Using an in app web view for a login is the worst possible login experience there is. Pretty much every app I use and even the app I develop uses a better auth flow so you can save credentials and autofill texted codes. Having to remember my password every time I want to login and only being able to remember my device for 30 days is a joke. If I can can unlock the app with Face ID then I should be able to save my credentials indefinitely. Or at least I should be able to have the option to choose for myself. Even Coinbase, where I can purchase and transfer crypto and my banking app allow me to save my credentials permanently. Get with the times and update your login process please!

### 4/5 — Bug found

*2024-12-24, version 3.74.1*

Hi after the update, it doesn’t allow me to log in on IOS, it sends me in the store to do the update. So I am stuck in a loop

### 1/5 — Frustrated

*2024-12-20, version 3.77.0*

The app never loads, the home page just spins. Ive reinstalled, and done just about everything from my side. It’s basically a digital paper weight on my phone.

### 3/5 — Home page won’t load.  Spinning circle

*2024-11-14, version 3.76.0*

Just signed up and everything seems to work except the home page.  So far, not so good

## Most critical reviews (10 lowest-rated)

### 1/5 — Unclear and confusing

*2026-08-11, version 3.96.0*

Terrible layout/design. Holdings summary is a complete mess and extremely unclear and confusing. Impossible to have a clear view between grants, RSUs and shares. What’s been exercised, vested and actually owned. Needs a total revamp.

### 1/5 — Horrible app

*2026-07-30, version 3.95.0*

This took 2 hours for something that should have taken 15 mins even with the mandatory authentication app. Had to quit and re login 5x.

### 1/5 — Won’t even send verification link!

*2026-05-15, version 3.91.0*

I can’t even get it to send, no email ever 😞

### 1/5 — Fails accepting options every time

*2026-04-23, version 3.90.3*

This app is so broken. Login flow terrible from the accept grant email. Messes up every time.

### 1/5 — Scam

*2026-03-19, version 3.90.0*

Paid for = Exercised my options and now I can't do anything with them. Took my money and that's it.

### 1/5 — Ads on homepage screen

*2026-02-12, version 3.88.1*

My company pays you an exorbitant amount of money. Why is my entire home screen an ad for ETrade that I can’t dismiss?

### 1/5 — Shockingly Inept

*2025-11-16, version 3.86.0*

Seriously? QA clearly didn’t do even the bare minimum. Just no excuse for an app to be stuck on a fresh install and first use. Unbelievable! And judging by the other reviews, this has been going on for more than 2 weeks!??

EDIT: Oh. You have to do some janky scrolling trick to get it to slide up above the junk at the bottom of the safari controller. Yeah. Folks are going to miss that. Get the web devs to fix this!

### 1/5 — Im not able to accept the terms and conditions

*2025-11-03, version 3.85.0*

Immediately after I login, the app takes me to terms and conditions popup. closing this takes me back to login page and prompts me to do login again. this happens like a loop.

### 1/5 — What’s wrong with you!?

*2025-10-31, version 3.85.0*

There’s no way to move on from updated terms of conditions while logging into the Carta app!!!!

### 1/5 — Log-in stuck at Terms of Service

*2025-10-29, version 3.85.0*

After log-in & security code entry, app is stuck at new Terms of Service page.
Any button clicked on the Terms of Service page just takes you back to the log-in page & requires you to log-in all over again.
Beyond frustrating, it is starting to cause questions about the security of the app itself.

Please address app asap vs asking users to reach out through email.

## Most praised reviews (10 highest-rated)

### 5/5 — Great financial tracking app

*2025-11-13, version 3.85.0*

Excellent

### 5/5 — Easy Peasy!!

*2025-08-14, version 3.83.0*

Simple instructions

### 5/5 — Carta.  A useful app.

*2025-06-02, version 3.81.0*

The App was clear, useful.

### 5/5 — Tweedlealice

*2024-11-21, version 3.77.0*

It was easy to follow & Im a 77 yo female w minimal computer skills.

### 5/5 — Good

*2024-10-20, version 3.75.0*

Good

### 5/5 — Easy of Use

*2024-02-04, version 3.70.0*

Simple, intuitive app.

### 5/5 — Neat

*2023-05-09, version 3.62.1*

Love being able to accept my equity grants on mobile. Easier to login and manage them here than on web!

### 5/5 — Love it

*2023-05-05, version 3.62.1*

Super neat!

### 5/5 — My Review

*2022-07-14, version 3.50.0*

Loving the App CANT wait to start actually doing trades and see my money work

### 5/5 — Amazing !!

*2022-07-09, version 3.50.0*

Woooooo

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
