# Carter's — user reviews > 418 indexed App Store user reviews of Carter's by Carter's Retail, Inc., rated 4.90/5 from 179,929 ratings. - Source: https://appshunter.io/ios/app/carters/id1275723118/reviews - App overview in markdown: https://appshunter.io/ios/app/carters/id1275723118.md - Rating breakdown: 5★ 167,143 · 4★ 8,161 · 3★ 2,146 · 2★ 839 · 1★ 1,640 ## What do users think of Carter's? Overall sentiment: neutral **Pros** - 💕 Love the clothes - 💰 Great deals and rewards - 👍 Convenient app for shopping - 🛒 Smooth checkout process **Cons** - 🐛 Glitchy app with errors - 🔍 Inaccurate inventory/filtering - 🔄 Items disappearing from cart - 🔒 Issues with password recovery - 🤔 Confusing/unintuitive layout **Commonly reported bugs** - Unable to add items to cart - App crashes and freezes - Incorrect address auto-correction - Rewards not applying properly **Most requested features** - Add a 'favorites' feature - Improve cart management - Better sync between app and website - More detailed product information ## Newest reviews (17 of 418) ### 3/5 — Pay options *2026-08-04, version 10.13.0* I love Carters but the log in/after pay is kind of a confusing pain. ### 5/5 — Love Carters *2026-08-03, version 10.13.0* 10/10 ### 2/5 — Easy to use but have issues *2026-08-01, version 10.13.0* The app is very friendly, easy to use and order when is running good because a lot of time it close or freeze ### 5/5 — love it! *2026-07-29, version 10.12.0* I just love the cute little outfits i can put on my little baby boy he looks so adorable and the prices are great. ### 3/5 — Order online *2026-07-29, version 10.12.0* Website glitched while trying to order. Happens often. Could be my phone, but I don’t have this problems on any other site. ### 5/5 — Easy to shop *2026-07-27, version 10.12.0* I like how I can view what I have purchased on one tab (account), and view my cart on the other tab. So I don’t repurchase the same thing again. It helps so much. ### 5/5 — Good Quality, Variety and Deals *2026-07-22, version 10.12.0* Love Carter’s clothes and great deals! ### 5/5 — Boy Clothes *2026-07-21, version 10.12.0* Have purchased quite a few clothes for grandson and great grandson…all items, even though sale items, very nice quality…happy with all purchases thus far! ### 4/5 — Online *2026-07-21, version 10.12.0* User friendly. Wish we could put outfits together in cart ### 5/5 — Carters app *2026-07-18, version 10.12.0* I love this app and you can’t beat the sales! If something I want is out of stock I just check another location! The store pickup is super easy and convenient, however I always spend more money when I go into the store ! ### 5/5 — Precios *2026-07-18, version 10.12.0* Increíbles ### 5/5 — 100/100 *2026-07-17, version 10.12.0* Me encanta la calidad de la ropa que tiene carters, toda la ropa de mi bebé es de esta tienda, sin duda la recomiendo ### 5/5 — 💗 *2026-07-15, version 10.11.0* I love 💗 ### 4/5 — Great Quality Great Prices *2026-07-13, version 10.11.0* Carter's & Osh Kosh is my go to for all of my son’s clothes, for all season’s! Carter's has amazing sales and great clothing?! ### 2/5 — Quality drop *2026-07-10, version 10.11.0* The quality of the pijamas I bought in my last purchase was horrible. Some of the pijamas shrink horribly and one just ripped, not in the seam. I don’t know. I don’t like purchasing cloths online because I need to feel the fabric. Carter’s was the only store I could trust to do an online purchase. Today I got polo uniform shirts to give it another try. ### 5/5 — Truly a happy mother *2026-07-09, version 10.11.0* Carter’s is my favorite clothing store for my two wonderful daughters. ### 5/5 — Good store *2026-07-08, version 10.11.0* The best store for kids ## Most critical reviews (10 lowest-rated) ### 1/5 — 2nd order for this item *2026-08-25, version 10.14.0* I gave it only 1 star because I ordered this 2 weeks ago the package made all the way to Springfield but not dropped off stating the item is undeliverable. ### 1/5 — First purchase shipped wrong item *2026-07-09, version 10.11.0* For my first purchase i bought a footsie one size bigger than the one he has because it is more comfortable than others. Carter’s shipped us a toddler’s swimsuit that was on sale for $5 instead, which was way less than what i paid and not even the right age range or product. Will not buy through this app again. ### 1/5 — Points expire so quick *2026-07-09, version 10.11.0* I love the brand, but the point system is ridiculous. Points expire so quick I never get to use my earned rewards. I don’t need to make a Carter’s purchase every month. I won’t be buying from this brand. ### 1/5 — no in store checks *2026-07-03, version 10.11.0* does not check stock in your store like it claims it did. pick ups aren’t for 6-8 business days for every. single. item. ### 1/5 — Disappointing *2026-06-16, version 10.10.0* Your kid boy line of clothes are a big disappointment this season. You really need to find a new designer or rehire the old one. This year’s choices just don’t get it. Especially the swimwear items…boring. Have begun looking more to Cat and Jack after dressing our boy for 7 years in Carter and Oshkosh clothes. ### 1/5 — Using gift card is hard *2026-05-29, version 10.9.0* I have to add card info every time I order. I don’t think am gonna gift your cards to anyone. ### 1/5 — I am not a bot *2026-05-18, version 10.8.0* I found my shopping experience to be very annoying. I was asked over 10 times if I was a bot. This was more than excessive. ### 1/5 — It was good until…. *2026-05-14, version 10.8.0* One day I keep getting error when checking out. Super frustrating ### 1/5 — Captcha method is obnoxious *2026-04-27, version 10.6.0* The app is unusable when you have to confirm you’re not a bot every time you click a button. Want to view an item? Hold down this button for 20 seconds. Want to change the size it is? Hold down the button again! Want to add it to the cart?? You guessed it, hold the button. Why do I have to prove I’m not a robot 5 times in 2 minutes?? ### 1/5 — Doesn’t work *2026-04-23, version 10.6.0* Went to order and the app logged me out, wants me to reset my password but the email it sends me loops me back to sign in without making a new password, customer service was absolutely no help ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome clothing *2026-08-25, version 10.14.0* Very great quality! My son loves the feeling on his skin. ### 5/5 — Very Pleased *2026-08-25, version 10.14.0* Love this App, easy to order grandkids clothes. ### 5/5 — Baby clothes *2026-08-23, version 10.14.0* Great purchase, great price , great quality I love it ### 5/5 — So easy! *2026-08-22, version 10.14.0* I love being able to buy pajamas for the grandkids and have them delivered to their homes. ### 5/5 — Love the options *2026-08-19, version 10.14.0* While shopping to update my grandsons swimwear I browsed around finding lots of fun Fall options, and still plenty of summer options. Can always get what’s needed on the web at Carter’s. ### 5/5 — Chris R *2026-08-16, version 10.14.0* Great clothes great prices ### 5/5 — Calidad y moda *2026-08-14, version 10.14.0* Cómoda bonita y moderno ### 5/5 — Carters is truly amazing *2026-08-10, version 10.13.0* I love carters , I love the material , how many options they have . They always been my favorite store ### 5/5 — LOVE IT! *2026-08-06, version 10.13.0* So many cute clothes, amazing prices, and so convenient! ### 5/5 — Granny Trice *2026-08-04, version 10.13.0* Carter’s clothing line for children is packed with great design and fashion that allows me to shop on special occasions for my grandchildren on a fixed budget. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*