# Cartlow > Affordable re-commerce platform for refurbished and new electronics. (iPhone/iPad app by Cartlow.) - Source: https://appshunter.io/ios/app/cartlow/id1455009311 (this page in markdown: same URL + `.md`) - Developer: [Cartlow](https://appshunter.io/developer/1455009310) - Category: Shopping - Price: Free - Rating: 4.30/5 from 588 App Store ratings · 187 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 141 MB - Languages: American English, Arabic - Released: 2019-03-10 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cartlow/id1455009311/reviews.md ## What is Cartlow? Welcome to Cartlow - The region’s leading re-commerce platform and the most affordable online shopping destination. Whether you are looking for refurbished, open box or even a brand new product, Carlow is your go to place! We’ve got you covered all across UAE, KSA and KWT and we strive to provide you with the perfect balance of affordability and quality. Give a second chance to pre-owned electronics that are rich in features and easy on your pocket. At Cartlow, we offer a wide selection of pre-owned smartphones and other cutting-edge gadgets from major brands, all of which undergo a thorough quality check and expert product qualification process. Every purchase on Cartlow comes with :- ● Valid Warranty - Products come with an assured 3-12 months warranty. ● Assured Quality - All products go through a detailed inspection by our certified and graded experts. ● Easy Return Policy - All products include a 10-day hassle free return policy. ● Various Payment Options - Shopping at Cartlow, you can easily Choose from Cash on Delivery, Credit/Debit Card, or Instalments. Products you can find on Cartlow are inclusive of but not limited to:- ● Mobiles & Tablets ● Laptops ● Smart Watches & Accessories ● Home & Kitchen Appliances ● Watches & Fragrances ● Sports & Fitness Equipment ## Key features - Refurbished and open-box electronics - New products available - Quality inspection and grading - 3-12 month warranty - 10-day return policy - Multiple payment options ## What do users think of Cartlow? Overall sentiment: negative **Pros** - 💰 Affordable prices compared to competitors - 🚀 Fast delivery when working properly - 👍 User-friendly app interface - 📱 Wide range of products available - ✅ Good quality products when delivered correctly **Cons** - 😞 Extremely poor customer service and unresponsive support - 📦 Frequent delivery delays and non-arrival of items - 🚚 Unprofessional and rude delivery couriers - 🔧 Defective and refurbished products misrepresented as new - 💔 No refunds or returns despite faulty items - 📞 Unresponsive to emails and phone calls - 📊 Stock images used instead of actual product photos - 💵 Overpriced compared to Noon and Amazon - 📦 Items arrive damaged, opened, or with missing contents - ⚠️ Fraudulent practices with used items sold as new **Commonly reported bugs** - Checkout technical issues preventing purchase completion - App not updating or working properly - Order status showing delivered when items not received - Delivery tracking inaccuracies **Most requested features** - Actual product photos instead of stock images - Transparent condition descriptions for used items - Urgent/expedited delivery options in checkout - Improved app stability and functionality - Better order tracking system - Clear return and refund policy ## Recent user reviews (10 of 187) All indexed reviews: https://appshunter.io/ios/app/cartlow/id1455009311/reviews.md ### 5/5 — جهاز فولد 6 حاله ممتاز جدا *2026-07-14, version 6.4.6* شريت جهاز سامسونج فولد 6 والجهاز كانّه جديد شكرا علي مصداقيه Aisha ### 1/5 — Fraud and Irresponsible Team *2026-07-10, version 6.4.6* I purchased an Iphone 15 pro few months ago and now the phone is not working . all parts of the phone are duplicated, it's not even an iphone . i have already requested return request ( Id : 1450) in your app but there is no response from your side . I am going with legal action against your company and office in Both Dubai and Saudi Arabia . Will fight till end ### 3/5 — App functionality needs improvement *2026-07-02* The concept of the app itself is great and everything, However, the functionality of the app itself is weak and can be bad and confusing in some areas. ### 1/5 — Makkah *2026-06-21, version 6.4.5* الخدمه سئه جدا وتتاخر جدااااا والدعم ضعيف جداااا ### 1/5 — Scam scam scam scam *2026-06-02, version 6.4.4* They gonna take your money for nothing ### 1/5 — يطلبون معلومات حساسه *2026-05-21, version 6.4.4* طلبت ستور وطلبو معلومات شخصية زي الهوية والجواز ### 1/5 — Horrible service *2026-04-22, version 6.4.4* Huge delays, when you call customer service they don’t even try to help. ### 1/5 — Misleading Discounts and Fake Pricing on Cartlow *2026-04-04, version 6.4.2* I had a disappointing experience with Cartlow. One major issue I noticed is misleading pricing on products. For example, I came across a listing for a Galaxy Note 10 Plus where the original price was shown as AED 8200, with an 80% discount bringing it down to around AED 789. This is extremely misleading. The Galaxy Note 10 Plus was never launched or sold at such a high price point — not even close. Displaying an inflated “original price” just to show a massive discount creates a false sense of value and misleads customers into thinking they are getting a huge deal, when in reality the comparison itself is inaccurate. What’s more concerning is that the app claims these products come from “trusted suppliers.” This raises serious questions — which trusted supplier ever priced this phone at AED 8200? It simply doesn’t add up. Overall, this kind of pricing strategy damages trust. Transparency and honesty are essential for any marketplace, and unfortunately, this experience made me question the credibility of the platform. ### 1/5 — No customer support *2026-04-01, version 6.4.2* We require reliable customer support for matters such as returns, cancellations, and general inquiries, but unfortunately, there is no proper assistance available. Even when switching the window briefly to check an order number, the chat gets closed, and there is no response afterward. Additionally, when we leave our concerns and queries, there is no reply even after 2–3 weeks. I have been a loyal customer of CART LOW, but due to this experience, I am no longer interested and would not recommend it to others. ### 1/5 — Not as Promised *2026-03-30, version 6.4.2* I placed this order 8 days ago with a promised delivery time of 3–5 days, but it still hasn’t arrived. I’ve contacted customer service three times, and each time I was given the same assurance, which unfortunately hasn’t been fulfilled. There’s also no way to track the shipment on the platform, which makes the situation even more frustrating. Overall, this has been a disappointing experience, and I’m now considering canceling the order. ## Frequently asked questions about Cartlow ### What kind of products can I buy on Cartlow? Cartlow offers a wide selection of refurbished, open-box, and new products. This includes mobiles and tablets, laptops, smartwatches and accessories, home and kitchen appliances, watches and fragrances, and sports and fitness equipment. ### What are the quality guarantees for products on Cartlow? All products undergo a thorough quality check and expert product qualification process. They are inspected by certified and graded experts, and come with an assured quality guarantee. ### Does Cartlow offer a warranty and return policy? Yes, every purchase on Cartlow comes with a valid warranty ranging from 3-12 months. Additionally, there is a 10-day hassle-free return policy for all products. ### What payment methods are available on Cartlow? Cartlow provides various payment options for your convenience. You can choose from Cash on Delivery, Credit/Debit Card, or Instalments. ### Where is Cartlow available? Cartlow operates across the UAE, KSA, and KWT, making it a leading re-commerce platform in the region for affordable online shopping. ## Version history (last 5 releases) ### 6.4.8 — 2026-08-17 - improvements - bug fixes ### 6.4.7 — 2026-07-27 - improvements - Bug fixes ### 6.4.6 — 2026-06-29 - improvements - Bug fixes ### 6.4.5 — 2026-06-04 - UI enhancements - Bug fixes ### 6.4.4 — 2026-04-21 - improvements - bug fixes ## Apps similar to Cartlow | App | Rating | Price | Category | | --- | --- | --- | --- | | [Popsy - Shop Online Deals](https://appshunter.io/ios/app/popsy-shop-online-deals/id1387389249) | 3.9 (257) | Free | Shopping | | [Sharaf DG: Shop Electronics](https://appshunter.io/ios/app/sharaf-dg-shop-electronics/id834006624) | 4.5 (3,244) | Free | Shopping | | [Danube Home](https://appshunter.io/ios/app/danube-home/id1546580004) | 4.7 (754) | Free | Shopping | | [Sun & Sand Sports -Shop Online](https://appshunter.io/ios/app/sun-and-sand-sports-shop-online/id1163601891) | 4.4 (9,050) | Free | Shopping | | [Cars24 UAE: Used cars](https://appshunter.io/ios/app/cars24-uae-used-cars/id1564454362) | 4.5 (241) | Free | Shopping | | [LIFE Pharmacy](https://appshunter.io/ios/app/life-pharmacy/id1450835575) | 4.7 (1,700) | Free | Shopping | ## More apps by Cartlow - [MoboCheck](https://appshunter.io/ios/app/mobocheck/id6443990564) - [MoboCheck Public](https://appshunter.io/ios/app/mobocheck-public/id6444040348) - [Cartlow MP](https://appshunter.io/ios/app/cartlow-mp/id6739575406) All apps by Cartlow: https://appshunter.io/developer/1455009310 ## Related topics [electronics cheap](https://appshunter.io/ios/topics/electronics-cheap) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*