# Cartrack GPS, Vehicle & Fleet — user reviews

> 12 indexed App Store user reviews of Cartrack GPS, Vehicle & Fleet by Cartrack, rated 4.30/5 from 88 ratings.

- Source: https://appshunter.io/ios/app/cartrack-gps-vehicle-and-fleet/id498444696/reviews
- App overview in markdown: https://appshunter.io/ios/app/cartrack-gps-vehicle-and-fleet/id498444696.md
- Rating breakdown: 5★ 67 · 4★ 5 · 3★ 3 · 2★ 2 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad service

*2025-09-20*

I just got my tracker installed today. I was told before I signed up that the app could be installed on 2 phones. Then at installation I was told it could only be installed on 1 phone. - Then on my own I figured out that with downloading the app and using the password it could be used on 2 phones; however, the car location only showed on 1 phone.  -  I called in and was told that sometimes if you use it on 1 phone it knocks it off the other phone. - This is rubbish!

### 1/5 — trash app

*2025-09-08*

never works

### 1/5 — Car movement

*2025-03-07*

App doesn’t show me car as it moves it shows after a few minutes

### 1/5 — App crashes and doesn’t work for days

*2022-11-09*

Been unable to open or use my app now for over a week and the customer care service keeps making me run around in circles, can’t even track my fleet can’t do nothing, it’s just a mess and they not even bothering to fix it

**Developer response:** Hi, we are sorry that you faced an issue. Could you please share your contact details with us on socialmedia@cartrack.com so that we can get in touch with you and resolve the issue.

### 1/5 — Terrible Service

*2021-08-09*

This company has zero customer service. Completely unreliable, didn’t show up on 3 appointments, never answer calls or respond to tickets raised.

### 1/5 — Garbage

*2019-02-26*

I’ve had this for over a year they keep sending new Gps out but none work the have shut my truck down and when I said I am sending them back they do no good they tell me that I need to pay out my contract even though I have emailed and left voice messages from the start I told him everything is documented but they told me that your credit on the line so this company is a scam I do not recommend it to anybody do not use this company buyer beware I promise it is a joke The 30 day rule does not apply with them they drag you are until the 30 days is up

### 1/5 — Latest Version Crashing

*2017-07-14*

The new functionality CarWatch causes the app to crash. This occurs when the function is selected.

### 1/5 — IOS 9

*2015-10-08*

Guys cmon. Pls fix it to work with IOS9

### 1/5 — Jo

*2015-09-26*

Needs to be fixes for ios9. Crashes after login. Zoom function on iPhone and iPad needs attention

### 2/5 — Lionel Gilinsky

*2019-10-16, version 6.1.2*

Poor response to my query

## Most praised reviews (2 highest-rated)

### 5/5 — Draindoctor

*2019-10-26, version 6.1.2*

Awesome system, love the peace of mind knowing you can see where the digger is at all times

### 2/5 — User interface

*2018-09-18, version 5.3.29*

Need an update since iOS 12 rolled out no more info sign on vehicles on map or list. Causing delays to track.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*