# Carver Bank Mobile — user reviews

> 34 indexed App Store user reviews of Carver Bank Mobile by Carver Federal Savings Bank, rated 4.70/5 from 1,751 ratings.

- Source: https://appshunter.io/ios/app/carver-bank-mobile/id1529502171/reviews
- App overview in markdown: https://appshunter.io/ios/app/carver-bank-mobile/id1529502171.md
- Rating breakdown: 5★ 1,479 · 4★ 131 · 3★ 57 · 2★ 29 · 1★ 55

## What do users think of Carver Bank Mobile?

Overall sentiment: neutral

**Pros**

- 🔒 Secure
- 👍 Transfers
- 👍 Transferring
- 🔒 Secure and fast
- 👍 Fast efficient and easy way of banking

**Cons**

- 🐛 Cannot update app because I don't have iOS 17 or later
- 🐛 Trouble getting through on the phone
- 🐛 Check deposit takes too long
- 🐛 Transfers and Mobile Direct Deposit take too long to process
- 🐛 Transfers to external accounts need to be 24 hours
- 🐛 No option to switch to e-statements
- 🐛 App is poorly designed, limited functionality
- 🐛 Reoccurring payments feature not working properly
- 🐛 Zelle not working properly

**Commonly reported bugs**

- Cannot update app due to iOS requirement
- Trouble getting through on the phone
- Check deposit takes too long
- Transfers and mobile deposits take too long to process
- Transfers to external accounts need to be 24 hours
- No option to switch to e-statements
- App is poorly designed with limited functionality
- Reoccurring payments feature not working properly
- Zelle not working properly

**Most requested features**

- Ability to transfer entire amount instead of limited daily transactions
- Improve mobile deposit process
- Modernize the bank and app

## Newest reviews (13 of 34)

### 3/5 — Check deposit

*2025-05-07, version 3.22.0*

It’s takes too long for a check to clear in your account

### 5/5 — Love this bank.

*2023-01-05, version 2.48.0*

Best banking experience so far

### 5/5 — CARVER FEDERAL BANK

*2022-10-29, version 2.46.0*

YO THIS IS BROMIKE DA PODCASTER AND BY NOVEMBER ILL BE WITH C FOR A YEAR SO THATS HOTT PEACE OUT.

### 4/5 — Secure and fast

*2022-10-21, version 2.46.0*

I really like how 2FA (two-factor authentication) is on by default and the app scaled beautifully for the iPad. All transactions can be done from this app!

### 5/5 — App needs to be more robust

*2022-09-30, version 2.45.1*

The app is poorly designed.  Ease of use is minimal.  Not thoughtfully engineered.  Limited functionality.  Part of the issues may be bank related, as most of the features offered have to be bank approved before you have access.

### 5/5 — Reoccurring payments

*2022-02-18, version 2.38.1*

Only issue I’m having is making reoccurring “PAY A PERSON/COMPANY”  feature( i.e. A Pay-A-Person in an amount of $100 to be done weekly, starting next Friday, continuing until December 2nd 2022).

### 5/5 — Cuts time..

*2021-11-29, version 2.36.0*

Much appreciated about options.

### 3/5 — Satisfied

*2021-10-29, version 2.35.0*

This app worked well, and custom service is  amazing.

### 5/5 — The best life ever

*2021-09-20, version 2.34.1*

I love my bank account

### 5/5 — Positive

*2021-06-18, version 2.31.1*

Fast efficient and easy way of banking

### 5/5 — Please modernize this Bank

*2021-05-27, version 2.30.0*

Could not receive a test cash of $1.00 that was sent. Carver should move to the digital age or be left behind

### 3/5 — Limited

*2021-04-15*

Access to send  money, especially to another Carver customer, needs to be easier.

### 5/5 — The Zelle

*2021-04-06, version 2.28.0*

It doesn’t work properly, i was fine with the way i was using it before this Banking App. It keeps saying loading then an error has occurred and recipient needs to register (to what? )

## Most critical reviews (10 lowest-rated)

### 1/5 — Latest update

*2026-08-21, version 3.37.0*

It will not allow me to use my password.

### 1/5 — Limited

*2026-08-20, version 3.37.0*

Access to send  money, especially to another Carver customer, needs to be easier. The app at times has failed to open or work properly.

### 1/5 — Worst bank

*2026-03-25, version 3.32.0*

Slowest bank in history ….take 100years just for instant transfer 🤦🏽‍♂️🤦🏽‍♂️

### 1/5 — Cannot update app because I don’t have iOS 17 or later

*2025-10-30, version 3.17.0*

I cannot access my account via the app because the app requires requires iOS 17 or later to use the app. This is an inconvenience. 
How am I suppose to access the app now???

### 1/5 — Transfers and Mobile Direct Deposit

*2025-04-22, version 3.22.0*

Everything takes so long to process/pens. Transfer from one account to another. Getting approved to make mobile direct deposits. Mobile deposits being rejected and having to retake front and back of the check again to wait for it to take forever to pend again. Love that it is a Black owned bank! Love that my information & finances feel secure. I just do not like that it takes hours, almost a day to process and pend transfers or deposits. Software/app needs an upgrade

### 1/5 — Junk feed

*2024-03-17, version 3.10.3*

The bank didn’t set me up for e statements. And is charging for mail and there is no where on this app to switch to e statements

### 1/5 — The Enjoyment Ended

*2021-03-24, version 2.28.0*

This app was performing fine and then it stopped

### 1/5 — Zelle glitch

*2021-03-08, version 2.27.0*

Not able to utilize Zelle

### 1/5 — Post tech upgrade customer service is horrible!!!

*2021-03-04, version 2.27.0*

Post tech upgrade customer service is horrible!!!

### 3/5 — Trouble getting through on the phone

*2025-10-15, version 3.27.0*

I left the country for a few weeks, did a transaction using a ATM and things were fine. 
A couple of days later I received a text asking me to verify the transaction and I did say it was me. After that I couldn’t make anymore transactions. 
I tried calling to reactivate my card but was on the phone for over 20 minutes and decided to try another time.

## Most praised reviews (10 highest-rated)

### 5/5 — The go

*2026-04-08, version 3.32.0*

D

### 5/5 — Best app

*2026-03-12, version 3.32.0*

No trouble easy to use

### 5/5 — Service

*2026-01-22, version 3.30.0*

Great

### 5/5 — Secure

*2025-12-31, version 3.30.0*

It took me many years to trust online banking and now with carver I totally trust the process.
Thank you

### 5/5 — Transfers

*2025-12-05, version 3.29.0*

I’m out of town and cannot get to the bank so I must use online banking.  Just wished I could transfer the entire amount instead of having to make a limited amount transaction each day!

### 5/5 — Transferring

*2025-06-16, version 3.23.1*

Very easy to use once you get the arrows correctly I use this app often and finally got the hang of this

### 5/5 — Transfers to external & internal

*2025-03-05, version 3.20.0*

Transfers to external accounts needs to be 24 hours

### 5/5 — Love it

*2024-10-11*

👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

### 5/5 — Best Bank Ever

*2024-10-07, version 3.16.0*

Thank you for always supporting me. I appreciate all of you. Words cannot describe how grateful I am for your service and support.

### 5/5 — Associate publisher

*2023-04-19, version 3.1.2*

The Caver Bank app can be used anywhere in the world which makes banking so easy for a world traveler. It updated and has great security.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
