# Cary Collects — user reviews > 42 indexed App Store user reviews of Cary Collects by Town of Cary, rated 4.90/5 from 1,133 ratings. - Source: https://appshunter.io/ios/app/cary-collects/id1477109490/reviews - App overview in markdown: https://appshunter.io/ios/app/cary-collects/id1477109490.md - Rating breakdown: 5★ 1,035 · 4★ 84 · 3★ 9 · 2★ 3 · 1★ 2 ## What do users think of Cary Collects? Overall sentiment: positive **Pros** - 👍 Dependable app - 👍 Helpful reminders - 👍 Easy to use - 👍 Useful information - 👍 Great initiative by the town **Cons** - 🐛 Buggy, leaks user information - 🐛 Fails to list nearest multi-material sites - ⏱️ Too slow **Commonly reported bugs** - Forces links to open in third-party browser - Incorrect scheduling information **Most requested features** - Add watering schedule - Integrate with water usage portal - Send reminders for schedule changes ## Newest reviews (12 of 42) ### 5/5 — Cary Collects *2020-07-24, version 2020.3.30* Down load this app and NEVER MISS another recycle pick up or place containers on days there is no pickup and face the ridicule of neighbors or wrath of your HOA. ### 5/5 — Good information *2020-01-02, version 2019.8.29* Very helpful app. Thanks. ### 5/5 — Thanks *2019-12-31, version 2019.8.29* Great for holidays ### 5/5 — Handy App *2019-12-28, version 2019.8.29* The app comes in very handy to know whether or not it is a recycling week. ### 5/5 — Very helpful ap *2019-12-27, version 2019.8.29* We can never remember if it is recycling day or not. So nice to get reminders. ### 5/5 — Oops *2019-12-22, version 2019.8.29* I accidentally started marking the review star rating at the wrong end. So cancel my one star, two star, three star, and four star ratings accidentally sent. I rate this service at five stars. Barry Weinstein ### 5/5 — Great App - but it’s Cary of course! *2019-12-20, version 2019.8.29* I had the little card stock “recycling calendar” showing Blue and Yellow weeks inside my pantry for years, to remind myself of the correct recycling week. It I would usually double check the website for holiday weeks just to make sure I didn’t miss trash day. Then the recycling calendar ceased to exist, replaced by the printable paper calendar, but that is almost impossible to read with all the icons jammed into a little box. Saw the app and thought I would give it a try. Wow. After taking a whole 10 seconds to download and enter in my street address, this is way better. Now I get the handy notification at 6:00 pm the day before. I could never go back to the paper, and I’m glad. Great job, Cary! My tech town strikes again! ### 5/5 — We really needed this! *2019-12-18, version 2019.8.29* No more missed recycling dates, or at least no excuses . This is great real-time info which is important to busy person like me. ### 5/5 — Works great *2019-12-11, version 2019.8.29* The app works great and helps me keep track of when leaf pickup is scheduled. ### 5/5 — Simple and awesome *2019-12-06, version 2019.8.29* Has everything we need. Simple to use. Well done 👍🏻 ### 5/5 — Awesome! *2019-12-04, version 2019.8.29* Another reason why I love living here. Go Cary! ### 5/5 — Nana *2019-12-02, version 2019.8.29* This is a great app that reminds me weekly of changes to our collection due to holidays. Great reduction in paper! ## Most critical reviews (10 lowest-rated) ### 2/5 — Buggy, leaks user information *2025-01-04, version 2023.4.18* Forces links to open in third-party Chrome browser leaking user information, instead of Safari or system default. Also fails to list nearest Wake County multi-material sites for bulky items, even when locating from a Cary address. Please fix the app - both issues reported years ago, multiple times. To address the developer response: I have submitted this as a support ticket and it was never resolved. It is against App Store guidelines to disregard default browser preferences as this app does, and this is an issue that needs to be corrected by the developer, not the municipality. ### 3/5 — Buggy, leaks user information *2024-12-30* Forces links to open in third-party Chrome browser leaking user information, instead of Safari or system default. Also fails to list nearest Wake County multi-material sites for bulky items, even when locating from a Cary address. Please fix the app - both issues reported years ago, multiple times. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 3/5 — It’s okay but *2023-03-12, version 2022.9.24* I already get emails informing me of trash collection so this is redundant although it would be really helpful if the Town of Cary could add access to our aquastar water useage portal to this app. It’s a bit tedious logging into aquastar so this would really be helpful. ### 3/5 — informative *2020-02-15, version 2020.1.23* Very useful but too slow. ### 3/5 — App is great but.... *2019-11-18, version 2019.8.29* This app is great but leaf collection isn’t schedule on here today for us and yet here it is. Needs to be updated I suppose. ### 4/5 — Love It - Suggestion for Improvements *2024-09-14, version 2023.4.18* Love this app. Can you also add a watering schedule? ### 4/5 — Great app - and a request *2021-01-19, version 2020.12.4* The app is a great way to remind me that trash/recycle will be picked up the next morning. I have a Tuesday pickup. But in a week like this, with a Monday holiday and a schedule shift, the app should be smart enough to send a reminder on Monday night that pickup is delayed by a day. ### 4/5 — Very useful app *2020-02-18, version 2020.1.23* I really like having this on my phone. It allows me to be sure when pickup is going to be and what is being picked up this week. Thank you! ### 4/5 — Nice reminder tool, but beware actual task timing may not match it *2020-01-08, version 2019.8.29* This app comes in handy for knowing whether or not it is a recycle week. Don’t bank on it for things like leaf collections though. We were scheduled for that to happen next week (1/13, Mon) according to the app, but instead it happened today (1/8, Wed)...not good for anyone in the neighborhood that was planning to rake leaves to the curb this weekend. ### 5/5 — Cary Collects is Great *2025-02-12, version 2023.4.18* I always know what's getting picked up when. Cary Collects is extraordinarily helpful. Thank you! ## Most praised reviews (9 highest-rated) ### 5/5 — Great app *2025-01-10, version 2023.4.18* Dependable app ### 5/5 — Perfect for us! *2024-12-05, version 2023.4.18* Thanks to our neighbor who shared it ### 5/5 — Great App *2024-10-13, version 2023.4.18* We use it all the time and are very happy. Cary is a very well run community! ### 5/5 — Love Getting Reminded *2024-10-09, version 2023.4.18* Love this App! Always know what is getting picked up and when! ### 5/5 — Appreciative Cary resident *2023-11-26, version 2023.4.18* This app is so useful! If I go out of town, or if there is a holiday coming up, I can always quickly check to be sure of the day and if recycle is being picked up. I am sorry a few people on our street don't seem to know about it. Thank you, Cary! ### 5/5 — Very helpful *2022-04-26, version 2021.12.18* This app is great — we get busy, we forget to do chores. Not with a reminder! ### 5/5 — Very helpful *2022-04-03, version 2021.12.18* Love the auto reminders of what needs to go to the curb each week! ### 5/5 — Reminder *2021-10-31, version 2021.6.21* New to Cary! Love this App and reminder!! ### 5/5 — Excellent app *2021-06-29, version 2021.6.21* It’s easy to use. It’s simple and efficiently does what it’s supposed to do. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*