# Casa Cook El Gouna

> Hotel guest services app for reservations, requests, and communication. (iPhone/iPad app by Orascom For Hotels Management.)

- Source: https://appshunter.io/ios/app/casa-cook-el-gouna/id6443846567 (this page in markdown: same URL + `.md`)
- Developer: [Orascom For Hotels Management](https://appshunter.io/developer/1649935563)
- Category: Travel
- Price: Free
- Rating: 4.83/5 from 29 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 69 MB
- Languages: Arabic, Bulgarian, English, French, German, Italian, Kazakh, Russian, Chinese, Spanish and 2 more
- Released: 2022-10-15
- Data updated: 2026-06-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/casa-cook-el-gouna/id6443846567/reviews.md

## What is Casa Cook El Gouna?

CasaCook application has been developed for you to get the best stay and guest experience at our hotel.

During your stay, you can benefit from Restaurant Reservation, SPA Reservation, Transfer, Housekeeping, Wake-up Call, Late Check-out, Reporting Room Problems, Special Request, Requesting Room Supplies, Taxi, Concierge guest services by CasaCook mobile application. You can even order food and beverages in your room and dine in the comfort of your home. Moreover, you can see and easily request the available offers on the Offers menu.

Furthermore, you can have information regarding the amenities of CasaCook like Laundry Services, Entertainment Program, Kiteboarding, and etc.

During your stay, you can chat with our hotel staff regarding your guest service requests by the mobile application and send your requests and feedback to us directly. We will be working to provide the best service instantly by evaluating the surveys regarding your experiences which we will deliver by the application while you are using it.

Download and enhance your stay!

## Key features

- Restaurant reservations
- SPA reservations
- Transfer services
- Housekeeping requests
- Room service ordering
- Direct chat with staff
- View available offers


## Frequently asked questions about Casa Cook El Gouna

### What services can I book through Casa Cook El Gouna?

Through the Casa Cook El Gouna app, you can book restaurant reservations, SPA appointments, transfers, and order room service. You can also request housekeeping, wake-up calls, and late check-out.

### Can I order food and drinks with Casa Cook El Gouna?

Yes, you can order food and beverages directly to your room for in-room dining. This feature allows you to enjoy meals comfortably within your accommodation.

### How can I communicate with hotel staff using Casa Cook El Gouna?

The app features a direct chat function allowing you to communicate with hotel staff regarding your guest service requests. You can send requests and feedback instantly.

### Does Casa Cook El Gouna offer information on hotel amenities?

Yes, the app provides information regarding Casa Cook amenities such as Laundry Services, Entertainment Programs, and Kiteboarding. You can easily find details about what the hotel offers.

### Is Casa Cook El Gouna available on multiple devices?

Casa Cook El Gouna is currently supported on iPhone and iPod devices. Compatibility with other platforms may be considered in future updates.

### How often is Casa Cook El Gouna updated?

The latest version of Casa Cook El Gouna is 4.8.1, last updated on October 16, 2024. Updates are released periodically to improve functionality and user experience.

### What is the age rating for Casa Cook El Gouna?

Casa Cook El Gouna has an age rating of 4+. This indicates it is suitable for users aged four and above.

### Does Casa Cook El Gouna have ads?

No, Casa Cook El Gouna does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 4.8.1 — 2024-10-16

This version includes the following updates;
	• Visual and programmatic improvements according to feedbacks 
	• Stability improvements
Please allow automatic updates on your phone to keep up to date.

### 4.8 — 2024-08-01

This version includes the following updates;
	• Visual and programmatic improvements according to feedbacks 
	• Stability improvements
Please allow automatic updates on your phone to keep up to date.

### 4.7.3 — 2024-06-24

This version includes the following updates;
	• Visual and programmatic improvements according to feedbacks 
	• Stability improvements
Please allow automatic updates on your phone to keep up to date.

### 4.7.2 — 2024-01-21

This version includes the following updates;
	• Visual and programmatic improvements according to feedbacks 
	• Stability improvements
Please allow automatic updates on your phone to keep up to date.

### 4.7.1 — 2023-12-21

This version includes the following updates;
	• Visual and programmatic improvements according to feedbacks 
	• Stability improvements
Please allow automatic updates on your phone to keep up to date.

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All apps by Orascom For Hotels Management: https://appshunter.io/developer/1649935563

## Related topics

[casago](https://appshunter.io/ios/topics/casago)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*