# CasaVista — user reviews

> 2,193 indexed App Store user reviews of CasaVista by Jumana Mannan, rated 3.62/5 from 3,927 ratings.

- Source: https://appshunter.io/ios/app/casavista/id6503343619/reviews
- App overview in markdown: https://appshunter.io/ios/app/casavista/id6503343619.md
- Rating breakdown: 5★ 2,400 · 4★ 124 · 3★ 72 · 2★ 84 · 1★ 1,191

## What do users think of CasaVista?

Overall sentiment: negative

**Pros**

- 🚀 Design Inspiration
- 👍 Recommend!
- 👍 Intuitive interface
- 👍 Great for quick ideas
- 👍 Useful for designers

**Cons**

- 🐛 Glitchy
- 🐛 Crashes
- 🐛 Freezes
- 🐛 Doesn't work
- 💰 Expensive
- 💰 Misleading pricing
- 💰 Scam/Fraud

**Commonly reported bugs**

- Fails to render rooms
- Inaccurate room designs
- Compatibility issues

**Most requested features**

- More customization options
- Accurate room measurements
- Improved rendering quality

## Newest reviews (20 of 2,193)

### 1/5 — App doesn’t work and it keeps charging even if you ask to cancel

*2026-05-29*

I applied for the 7 days free trial, i was charged instead of giving it for free. I sent an email asking for cancelarion because I couldn’t use the app and they keep charging fees.

**Developer response:** We’re sorry for the confusion and the frustration this has caused. Please contact our support team at support@casavista.ai with your account details so we can review your case and assist you further as quickly as possible.

### 1/5 — Scam app don’t use

*2026-05-29, version 1.6.14*

Scam app don’t use

### 1/5 — Can’t cancel

*2026-05-29, version 1.6.14*

No option to cancel! App is terrible

### 1/5 — So not purchase!

*2026-05-28, version 1.6.14*

Similar to everyone else, this app is a scam. It charged me immediately after I signed up for a free trial. Ugh! Please refund me.

### 1/5 — Betrug

*2026-05-28*

Ich habe noch in der drei Tagen gekündigt, doch es werden mir regelmäßig Geld abgebucht. Absoluter Betrug, auch auf Mails wird nicht reagiert.

**Developer response:** Es tut uns leid, von Ihrer Erfahrung und dem dadurch entstandenen Ärger zu hören. Bitte kontaktieren Sie unser Support-Team unter support@casavista.ai und teilen Sie uns Ihre Kontodaten mit, damit wir Ihren Fall prüfen und Ihnen so schnell wie möglich weiterhelfen können.

### 1/5 — Scam

*2026-05-28, version 1.6.14*

I tried the free trial, it signed me up for an additional subscription I didn’t ask for. Cancelled it immediately (super difficult to cancel) and still got charged 3 times!! The app isn’t even good. Do not download.

### 1/5 — Spam

*2026-05-27, version 1.6.14*

Impossible to stop the charges  !
No where to unsubscribe….

### 1/5 — Scam

*2026-05-27, version 1.6.14*

I have canceled my subscription and they keep trying to “renew” my subscription multiple times a day.

### 1/5 — STOP TAKING MY MONEY!!

*2026-05-26, version 1.6.14*

NO STARS. YOU ARE THIEVES. FUNDS ARE BEING STOLEN FROM MY ACCOUNT VARYING AMOUNTS, INCONSISTENTLY FOR MONTHS. MOST TECENT STOLEN AMOUNT $112.00 26/05/26

### 1/5 — Stay away!!!

*2026-05-25, version 1.6.14*

This app is a scam tbh. Don’t bother, they will charge you multiple times.

### 1/5 — Fraud Alert! Do Not download this App. Worset mistake of your life.

*2026-05-24, version 1.6.14*

This app will continue to charge you multiple times. Even when you have proof of the requested cancellation. You will be continuely charged for months. The replies are bot generated and no number or contact info means they keep drafting your account.  They reply with account closed yet still bill you. (Side note, don’t be fooled by the updated response from this company. They still do nothing while “looking” like they would like to solve issues.)

### 1/5 — SCAM!!!

*2026-05-23, version 1.6.14*

I rarely leave bad reviews BUT this is nothing but a scam! I downloaded app on my FREE trial But i changed my mind the same day! I sent them an email for a
Cancellation so they dont charge me after BUT Nevertheless they DID! I asked for a full refund with screenshots of everything they requested, STILL they didn’t send me my full refund!

### 1/5 — SCAM

*2026-05-23, version 1.6.14*

THIS APP IS SCAM. DO NOT SUBSCRIBE OR ELSE YOU WILL KEEP GETTING CHARGED EVERY MONTH EVEN THOUGH YOU ALREADY CANCEL YOUR SUBSCRIPTION

### 1/5 — Charged for Free Trial

*2026-05-23, version 1.6.14*

Looks like this is a common occurrence so can now only assume that this is a scam app. I signed up for a trial - I was immediately charged. I contacted the company straight away and have been ignored. I cancelled the subscription too but now, looking at another review, I have no idea how many subscriptions they've decided to fraudulently sign me up for.

Be warned - they take money they are not supposed to. Do not hand over your details. I've reported fraud to my bank.

Edit: Furthermore, they're from the UAE... hiding behind the dollar. I've deleted my account with them, I've now seen the streams of negative reviews and only wish I'd checked them first because this is very definitely an effective scan. I've reported them to Apple - probably won't do anything. I honestly don't know how people can live their lives taking dishonestly from other people... there's a special place for you guys when your time on earth is done and it won't be with who you pray to!

Don't waste your time responding to me reply with your pathetic attempts of an apology. It's clear you don't mean it and don't intend to do anything other than spend the money hoards of people have unwittingly sent you. Scum.

App developer and their details aren't hard to find online if anyone cares that much!

### 1/5 — Charged twice

*2026-05-21, version 1.6.14*

It says 7 days free trial; been charged 14.99 USD  and when i try to download they wants another 9.99$ usd and in few months or so another 79.USD
This was publicity from Facebook - waiting for them to reply 👎🏻

### 1/5 — Worst experience ever!

*2026-05-21, version 1.6.14*

They charged my credit card twice despite my email request to cancel the three-day free trial after trying the application for a few hours, during which there was no cancellation option available within the application. They responded after the trial period had expired, informing me that the subscription had been canceled. Subsequently, I received a renewal notification and was charged USD $19.95 and USD $14.99 on my credit card. I sent over ten emails requesting a refund, but they only issued a $5 refund, claiming it was a discount. This experience was extremely frustrating. I am now working with my bank to dispute the charges against this company. DO NOT FALL INTO THE TRAP!!!

### 1/5 — Scam - be aware

*2026-05-21, version 1.6.14*

This is a total scam. I tried their one week trial. Was billed right away and there is no contact or ability to cancel.
I have initiated visa protection .
Please stay away !

### 1/5 — SCAM!! CHARGED $150 IN PAST 2 WEEKS SO FAR!

*2026-05-20, version 1.6.14*

I’ve never even signed up. I didn’t even have the app. I can’t log in to cancel and the customer support is the most frustrating I’ve ever dealt with. I’m STILL trying to figure out why I’m being charged but they make it nearly impossible. DO NOT GET THIS APP.

### 1/5 — Cancel subscription

*2026-05-20, version 1.6.14*

This is terrible I have emailed asking to cancel they keep taking money and not responding to my emails

### 1/5 — Do not download

*2026-05-20, version 1.6.14*

I have asked many times now to cancel my subscription. And all I get is a generic response from some sort of chat bot.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crooks

*2026-06-08, version 1.6.14*

Completely useless AI renditions that weren’t even close to being realistic suggestions. Then I cancelled, received confirmation that I’d cancelled during the free trial … then they still charged me anyway about two weeks later! Stay away from these crooks.

### 1/5 — SCAM!!!!

*2026-06-08, version 1.6.14*

Do not get free trial. You can’t cancel subscription and they continue to take money.

### 1/5 — DO NOT TRY FREE TRIAL - FRAUD!!!!

*2026-06-02, version 1.6.14*

I signed up for the free trial & then cancelled the subscription immediately. Then this app charged my card THREE times and my bank let me know that this was a FRAUD TRANSACTION. STAY AWAY, THEY ARE A FRAUD COMPANY!

### 1/5 — BEWARE! Predatory & Misleading Bilking

*2026-06-02, version 1.6.14*

On May 5, 2026 I emailed CasaVista Support request requesting cancellation of my subscription. It subsequently received an email confirming receipt of my request. Without realizing my subscription was really only suspended and then I was subsequently charged a renewal fee along with additional subscription charges. 

I contacted customer service again and they acknowledged my second cancellation, but said they will not reverse my charges. This is unbelievable and no one should download and subscribe to this app even for a free trial. 

I had subscribed to a free trial, attempted to cancel, it was clearly not canceled correctly and now I have incurred hundreds of dollars of charges. Unbelievable and absolutely predatory. Beware.

### 1/5 — Fraud

*2026-06-02, version 1.6.14*

This is a fraudulent app

### 1/5 — Horrible

*2026-06-01, version 1.6.14*

This app did not do what it showed that it does. There’s no way to cancel. It just keeps looping me back to the screen and they are not responding to my emails and double charged me.

### 1/5 — Grosssseee fraude

*2026-06-01, version 1.6.14*

Cette compagnie est frauduleuse! J’ai envoyé des courriels, tout canceller il y a plus de trois mois ! Personne ne retourne mes courriels et je continue d’être chargé + 20$ par mois !!!!!  Ils disent d’envoyer un courriel … j’en ai envoyer 3!!!

### 1/5 — THIS IS A SCAM

*2026-05-31, version 1.6.14*

DO NOT DOWNLOAD THIS APP.

I was on a 7 day trial and was billed on day 3. Now I can’t cancel.

It’s now impossible to get a refund. 

Unbelievably dodgy app. Note the receipt attached. 

I signed up for the FREE trial on 28/05/26.

I was BILLED $19.99 on the 31/05/26.

### 1/5 — NÃO COMPREM!!! Don't buy it!

*2026-05-30*

Não existe opção de cancelamento de assinatura, um ciclo sem volta. Dizem para acessar o Site porém não existe a opção, escreve e-mails para suporte, te enviam mesmo ciclo que não funciona. Não comprem estou tendo muito trabalho com isso e pagando sem usar

There is no option to cancel the subscription; it's a one-way street. They tell you to access the website, but the option isn't there. You write emails to support, they send you the same non-functional emails. Don't buy it; I'm having a lot of trouble with this and paying without using it.

**Developer response:** Lamentamos saber da sua frustração e da dificuldade que você está enfrentando com o cancelamento. Por favor, entre em contato com nossa equipe de suporte pelo e-mail support@casavista.ai, informando os detalhes da sua conta, para que possamos analisar sua assinatura com urgência e ajudar a resolver essa questão para você o mais rápido possível.

### 1/5 — Worst app ever!

*2026-05-30, version 1.6.14*

Very slow, complicated to unsubscribe, and even if you cancel the subscription they would still charge you

## Most praised reviews (10 highest-rated)

### 5/5 — Hmmm... not bad, I guess

*2026-01-27, version 1.5.18*

It helped me see some new ideas

### 5/5 — Totally recọmmend

*2026-01-27, version 1.5.18*

This app is pure magic!!!!!! I uploaded a picture of my grandmas old kitchen just for nostalgia and app reimagined it in modern style. It made me emotional honestly... now im planning to renovat it for her birthday

### 5/5 — I liked casa vistra!

*2026-01-26, version 1.5.18*

Will be cọming back for sure!

### 5/5 — love

*2026-01-26, version 1.5.18*

I like casavista, but does it work for ipad?

### 5/5 — Clear ideas so I like

*2026-01-26, version 1.5.18*

Definitely worth checking out!

### 5/5 — Perfect I think

*2026-01-25, version 1.5.18*

Had a blast using this, some designs were really perfect!!!

### 5/5 — BEWARE THIS SCAM!!!! ONLY PUT FIVE STARS SO OTHER PEOPLE WOULD SEE!!!

*2026-01-25, version 1.5.18*

Everyone be aware that when you sign up for the “free 3 day trial” they will actually charge you $19.99 for a so called furniture search. There is also no way to cancel the “free trial” other than emailing. At which point they will not respond, and you will then pay $35 for the worst app ever. I’ve sent 50 emails and they keep saying I agreed to it and didn’t cancel in time. So have to fight the charges with my credit card company instead. SAVE YOUR TIME the app absolutely blows anyway. It’s why I canceled the same day.

### 5/5 — Not bad for an app I found scrolllng at 2am!

*2026-01-24, version 1.5.18*

As an interior designer, I tried this to see if it could cọmpete and it actually impressed me. the lighting and texture suggestions were shockingly realistic I even showed a client one of the ideas and they loved it)

### 5/5 — This app definitely would help you with your renovation!

*2026-01-23, version 1.5.18*

I would be soooo happy if found this app a week ago( perfect ideas and no need to look for a designer

### 5/5 — Nice!!!

*2026-01-22, version 1.5.18*

Appreciate the upgrade! Everything works perfect, would recọmmend everyone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-12.*
