# Cascade Federal Credit Union — user reviews

> 11 indexed App Store user reviews of Cascade Federal Credit Union by Cascade Federal Credit Union, rated 4.80/5 from 944 ratings.

- Source: https://appshunter.io/ios/app/cascade-federal-credit-union/id1579951042/reviews
- App overview in markdown: https://appshunter.io/ios/app/cascade-federal-credit-union/id1579951042.md
- Rating breakdown: 5★ 853 · 4★ 50 · 3★ 14 · 2★ 7 · 1★ 20

## Most critical reviews (10 lowest-rated)

### 1/5 — Cheating charged unnecessarily 5k+$ on my auto loan

*2025-10-29*

Cheating charged unnecessarily 5k+$ on my auto loan

### 1/5 — Update fail

*2022-02-04*

The background for users with eye impairments really hurts my eyes. I’m colorblind and the drowning of blues really confuses me when interacting. Love cascade though

### 1/5 — bad

*2022-01-29, version 2.37.0*

I cant login because it doesnt have saved options for my account, i don’t remember my old username

### 4/5 — Deposit

*2025-04-16*

Since a photo is taken for deposit front & back attach it to transaction for reference at the same time.

### 5/5 — Easy to use. Responsive Staff

*2026-05-26*

Easy to use app. The chat service is great, staff respond quickly.

### 5/5 — Great app great credit union

*2026-01-15*

So easy to use and navigate. This was a wonderful update. No self-serving adds or menus. Or ever were there.

### 5/5 — Mobile deposit

*2025-05-09*

So convenient! I am a half hour drive from Everett Branch and can’t trust the mail for deposits, so this service is perfect for knowing my bill pay can be handled on time!

### 5/5 — Greg Gable

*2024-07-10*

Very pleased! 👍🏻

### 5/5 — Jorge gutierrez is the best.

*2023-09-14*

I had a very complicated home loan process involving 2 banks. Jorge Gutierez was about as helpful as could be at a time i was stressed to the max account house was closing 8 days late due to other bank screwup. Everytime i needed to talk to him he was available during the meltdown when it became clear the other half of payment was lost in the internet in the form it was sent. 
At the outset Jorge followed the wire transfer instructions exactly, the other bank did not. Knowing the deal was falling apart i had to ask Jorge to get i involved again, all this for a transaction they were not making a dime off. I was simply transferring it from Cascade CU to title company. Without his help at the end it could easily been another week to sort out the mess. So nice to see people take pride in their job

### 5/5 — Very nice

*2022-03-08*

After a few hiccups the update is working really well!  Kudos to your awesome support team that helped me through. :)

## Most praised reviews (1 highest-rated)

### 5/5 — Pretty!

*2022-01-25*

The new app is so sleek and streamlined in comparison to the original. I enjoy it’s new look and updated features, and I’ve barely been using it for five minutes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*