# Case Notebook E-Transcript — user reviews > 38 indexed App Store user reviews of Case Notebook E by Thomson Reuters, rated 1.80/5 from 39 ratings. - Source: https://appshunter.io/ios/app/case-notebook-e-transcript/id544497711/reviews - App overview in markdown: https://appshunter.io/ios/app/case-notebook-e-transcript/id544497711.md - Rating breakdown: 5★ 3 · 4★ 3 · 3★ 4 · 2★ 2 · 1★ 27 ## Newest reviews (14 of 38) ### 1/5 — the worst app ever *2018-04-20* The app is not functional at all. Can’t add new transcripts and can’t remove the sample transcript existed in the app. I seriously don’t know what the point of this app is. ### 1/5 — Doesn’t Open At All With iOS 11 *2017-10-16, version 1.0.2* Please update this app. It does not work at all. ### 1/5 — Please Update *2017-10-15* I have transcripts that I can’t access since this hasn’t been updated. Notes and highlights in never never land. ### 1/5 — Clueless *2016-01-17* I have no idea what this app is it seems to just be a transcript of one case . Those of you looking for westlaw this is NOT it.bewildering ! ### 1/5 — Please update *2015-12-31, version 1.0.2* DropBox capability, pencil use etc.... ### 1/5 — Essentially useless *2015-09-19* It seems they no longer care about the users of this app limited functionality and even more limited function. ### 1/5 — UPDATE THIS APP, PLEASE! *2015-06-16* In its current form, this app is essentially useless. It crashes upon opening and is not functional at all. This app could be a great tool, especially when iOS 9 is available that will allow for dual screen multitasking for the iPad Air 2. Please get this app in good working order. ### 2/5 — Crashes every time *2015-06-08* Are you ever going to update this app? Still crashes every time I try to open a deposition ### 1/5 — Still crashes *2015-02-16* Please update. Was so easy to use and now useless. If there is another etran reader out there will someone let me know?? ### 1/5 — crashes *2014-08-05* This app will no longer open. It was a great app when it actually worked. ### 1/5 — Serious! *2014-07-25* Westlaw, if you want to be serious about being better than Lexis, get a real smartphone app with actual substance! ### 1/5 — App crashes every time I try to open a transcript. *2014-06-30* And then you can't reopen it. Am I missing something? ### 1/5 — Crashes *2014-04-03* It crashes every time I try and open We need a version for MacBook. ### 2/5 — Good start but buggy *2013-02-22, version 1.0.0* This app crashed on opening most of the time. When I can get it to work, it is great. But too unreliable as it crashes way too much. West, if you read this, please help! ## Most critical reviews (10 lowest-rated) ### 1/5 — GARBAGE *2025-08-06* App is completely worthless. How did anyone rate it higher than one star? ### 1/5 — Dysfunctional *2024-12-12* App is currently broken; can’t open or import transcripts ### 1/5 — Always Crashes *2024-09-09* This app and the iPad app always crash. Since the introduction of the app, it has always crashed. I’m not sure why Thomson Reuters cannot fix this or why they even offer this useless app. It’s been years, and they can’t figure it out? Unreal. ### 1/5 — Bad *2019-11-22, version 1.3.3* Terrible. Can’t add transcript from Dropbox ### 1/5 — Useless *2019-10-25* What a worthless app. I spent hours reviewing and making notes on deposition transcripts only to find out when I share the file, you can’t view it on a desktop or laptop. It sends a xml file not a ptx file. I wasted a lot of time. The response I received was, you can look at it in another ipad. What??? ### 1/5 — Doesn’t work with IpadOS 13.1 *2019-10-01, version 1.3.2* Does not appear to work with new iPadOS. Cannot import transcripts. Help! Need this. Thanks. ### 1/5 — Convert *2019-03-21* The app works so that you can view the .ptx document. However, when sharing, I’d like to have it give me the option to share it with my law partner in a different format, such as .pdf. ### 1/5 — Where is the update? *2019-01-22, version 1.2.2* How about some app support? ### 1/5 — Ridic *2018-12-01* At a time when mobile is everything, this is nothing. Print to PDF blocked on iPad. “Open In” is nonexistent. No export or conversion to other formats. Enjoy your sandbox. The rest of the world moves on... and by the way, it is round. ### 1/5 — Cannot upload new ptx files! *2018-07-10* The app is supposed to review ptx transcripts but you cannot load new files. In essence, you are stuck with the one preloaded deposition. ## Most praised reviews (10 highest-rated) ### 5/5 — French apostrophe *2015-04-09* French apostrophe are not showned into the app (on etranscript desktop viewer, they are). Please fix it. Otherwise, very good app ! ### 5/5 — Amazing app!! *2012-10-02, version 1.0.0* Well designed app. Easy to use! Nice integration with Case Notebook! ### 5/5 — Excellent App! *2012-09-28, version 1.0.0* Excellent app! Great technology! Thomson Reuters Westlaw has hit this out of the park. ### 4/5 — This app isn’t very intuitive but it DOES work *2018-11-21* If you’re struggling to open your ptx or ptz, it’s because you can’t open the file for, the app itself. You have to open the file somewhere else, like Dropbox or the iPad file manager, then hit the “share” or “export” button (the square with an arrow pointing up). Scroll through the apps until you see this one. I can confirm it does work Dropbox. ### 4/5 — Great! *2013-11-02* Wish it had Dropbox support though. ### 3/5 — Great app on iOS. Needs to port to M1 Mac *2021-01-28* I am a long time user of this app. I use it a lot on my iPad and some on the Windows app since there is no Mac app. It would be easy for the developers to make this available on M1 Macs. I want to encourage them to do so as it would make the app significantly easier to use especially when creating exhibits from deposition texts. This is currently the only app I still need Windows for so it would simplify my life greatly. ### 3/5 — Good app with flaws *2013-10-10, version 1.0.1* This is a great idea, but there are flaws with it. I've noticed that the line numbers don't match up with the actual paper transcript. More importantly, a lot of pages have has several lines missing, so the question or answer is either partially or fully missing. So when reading from this app, you may go "what?" before realizing what happened. If this gets fixed, it would definitely be a great app to identify, highlight and jot notes, so you can easily find the parts to be used in a brief or at trial. ### 3/5 — Works fine, hope it does more in the future *2013-01-22, version 1.0.0* This deposition transcript app works well for me. You have to send the transcripts to the app (I did this by opening them from my email) but they loaded up just fine. The app works with .ptx format, which is proprietary to Westlaw. You can review and annotate the depositions inside the app. It's nice to be able to carry all of my transcripts from one case, and all the basic features seem to work. I think the app could have more functionality, and I hope it improves in the future. For example: - I would like to be able to search across more than one deposition (often necessary when you can't remember which witness testified X) - I can't seem to sort my depositions by case. There is only one list and ALL depositions go there, sorted by date. - You can't erase the sample deposition the app comes with. Mildly annoying. - You can't edit the deposition metadata information. So if the court reporter types the name, date, or volume number incorrectly in the metadata, then you're stuck with it. So this is a good app, but it could be a great app with some more work. I look forward to it. ### 3/5 — Works great, needs more support. *2013-01-17, version 1.0.0* The app works as described for both the iPad and iPhone but you can only download etrans from an email while using the Safari browser. PLEASE add support for Chrome! ### 3/5 — Good first step *2012-10-03, version 1.0.0* App appears to do what is promised, but I have yet to have the app successfully import a PTX on the first try. The app usually crashes on the first one or two attempts, then works. Really needs ability to work with PTZ files that have exhibits linked to be really useful. I look forward to the next generation of this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*