# Case Tracker, Citizenship Test — user reviews

> 15 indexed App Store user reviews of Case Tracker, Citizenship Test by Shammala LLC, rated 4.70/5 from 63 ratings.

- Source: https://appshunter.io/ios/app/case-tracker-citizenship-test/id6749789017/reviews
- App overview in markdown: https://appshunter.io/ios/app/case-tracker-citizenship-test/id6749789017.md
- Rating breakdown: 5★ 56 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 2

## What do users think of Case Tracker, Citizenship Test?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and clear
- 👍 Easy to use
- 🇺🇸 Helpful for U.S. Civics Test
- 💡 No ads, fully free

**Cons**

- 🐛 False notifications
- 🐛 Under maintenance/rate limited
- 🐛 No update available
- 🐛 Error adding case (request failed 429)

**Commonly reported bugs**

- False notifications
- Under maintenance/rate limited
- No update available
- Error adding case (request failed 429)

**Most requested features**

- Support for NVC and EOIR cases

## Most critical reviews (10 lowest-rated)

### 1/5 — Does NOT support EOIR or NVC cases

*2025-12-20*

Doesn’t work for EOIR or NVC, just links to their web pages..

**Developer response:** The app uses the official government API in a secure way, with no third-party services. EOIR and NVC do not provide an official or legal API for developers yet, so they cannot be supported. We include direct links to the official websites so you can safely check your case there.

### 1/5 — False notifications

*2025-12-01*

Just got a notification about my case, but the status is from 2 years ago…

Just took dynamic civics scores 8/8, 100%, but it shows big red X keep practicing.. lol

**Developer response:** Thank you for your feedback, and we truly appreciate you trying the app.

This issue happened only during the first launch of our new notification system, while we were syncing older case data. Some users received a notification based on their last known status — even if it was from years ago.

The good news is:
All older cases have now been fully synced with the new system, and this will not happen again.
Any case added now is automatically synced and placed into our real-time notification queue, so you’ll only receive alerts when there is a new update for your case.

We’re continuously improving the app, and your feedback helps us make it better for everyone. Thank you for your patience.

### 1/5 — False notifications

*2025-11-02*

Just got a notification about my case, but the status is from 2 years ago…

**Developer response:** Thank you for your feedback, and we truly appreciate you trying the app.

This issue happened only during the first launch of our new notification system, while we were syncing older case data. Some users received a notification based on their last known status — even if it was from years ago.

The good news is:
All older cases have now been fully synced with the new system, and this will not happen again.
Any case added now is automatically synced and placed into our real-time notification queue, so you’ll only receive alerts when there is a new update for your case.

We’re continuously improving the app, and your feedback helps us make it better for everyone. Thank you for your patience.

### 1/5 — Always “under maintenance”, never works

*2025-10-14, version 1.3*

When I load the app it tells me it is under maintenance/rate limited, every single day!

Also, despite the app description, it DOES NOT, support NVC cases or EOIR cases, it just links to a web page and you have to enter your case info every time, this app is not tracking it.

### 1/5 — No update available

*2025-10-10*

When I load the app it tells me to update it and takes me to the App Store, but there is no update available..
—
Finally see an update, but can’t add case, says error (request failed 429?)
—-
Despite the app description, it DOES NOT, support NVC or EOIR cases!

**Developer response:** Hello BeBiTo, thank you for your feedback! 
We truly appreciate you taking the time to share your experience. Our team is still in the early launch phase, and we’ve already fixed most of the issues you mentioned. We’re releasing updates regularly to make sure everything works smoothly.

You can also contact us directly from the app via Settings → Contact Us to report any issue — we review every message and release a fix as soon as possible.

As for NVC and EOIR case tracking, both are available under Settings → Links.
We hope you’ll try the latest version and see the improvements. Your feedback means a lot to us!

— The Status Tracker Team

### 1/5 — No update available

*2025-10-06*

When I load the app it tells me to update it and takes me to the App Store, but there is no update available..
—
Finally see an update, but can’t add case, says error (request failed 429?)

### 1/5 — No update available

*2025-10-03*

When I load the app it tells me to update it and takes me to the App Store, but there is no update available..

### 5/5 — Very Good application

*2026-06-27*

🔥

### 5/5 — Nice

*2026-02-15*

great app

### 5/5 — Super fast and clear

*2025-10-25*

Great app to practice for the U.S. Civics Test — clear, smart, and easy to use! 🇺🇸

## Most praised reviews (5 highest-rated)

### 5/5 — Very useful app

*2025-10-17*

This app is makes super easy to track my USCIS cases, it’s fast, clear and very helpful.

### 5/5 — Highly recommend

*2025-10-16*

Clean, intuitive, and incredibly useful!

**Developer response:** We’re so happy to hear that you found the app useful! Thanks for supporting us — stay tuned for the next big update!

### 5/5 — very good and easy to use

*2025-10-12*

very good and easy to use

### 5/5 — تطبيق رائع

*2025-10-12*

تصميم جميل وسهل الاستخدام، افضل شيء انه لا يوجد إعلانات ومجاني بالكامل  the best thing is no ads

**Developer response:** شكراً جزيلاً لك على رأيك الجميل 🌟 يسعدنا إنك استمتعت بتجربتك في التطبيق، ونتمنى دايماً نقدم لك تجربة أفضل مع كل تحديث 🙏

### 5/5 — Love it

*2025-10-12*

The app works fast and looks great. Super easy to use and really helpful!

**Developer response:** Thank you so much for your kind words! We’re really glad you’re enjoying the app — more features and improvements are on the way. 🇺🇸✨

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
