# CaseHero — Hold companies accountable!

> Automatically documents customer service calls with audio proof for dispute resolution. (iPhone/iPad app by RESOLVR SOLUTIONS LLC.)

- Source: https://appshunter.io/ios/app/casehero/id6757936177 (this page in markdown: same URL + `.md`)
- Developer: [RESOLVR SOLUTIONS LLC](https://appshunter.io/developer/1869732842)
- Category: Utilities, Productivity
- Price: Free with in-app purchases
- Rating: 5.00/5 from 11 App Store ratings · 3 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.5 · 72 MB
- Languages: American English
- Released: 2026-02-19
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/casehero/id6757936177/reviews.md

## What is CaseHero?

Every company records your calls for their quality assurance. Now you can record them for yours.

You hang up thinking you got the refund. The next rep says nothing was logged. The promise gets walked back. The recording exists, but only the company has it.

CaseHero gives you the other copy. After every call, you get a written summary of every promise, dollar amount, and deadline the agent gave you, with the audio clip behind each one. When a company says "we never said that," you play it back. Out loud. On the next call.

What you get:
- A written summary of every call, with promises, dollar amounts, and dates already pulled out
- Audio proof attached to every promise
- A timeline for each case so you can see what is open, what is resolved, and what to follow up on
- Tips from other users who called the same company about the same issue
- A reputation score for each company so you know what kind of fight you are walking into

The first call is the most important call. Make sure you have proof of what was promised.

Document. Track. Resolve.

Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

## Key features

- Automatic call documentation
- Timestamped Call Receipts
- Audio clips for proof
- Follow-up tracking
- Community tips
- Company report cards

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Basic Plan | $2.99 | per month |
| Pro Plan | $5.99 | per month |


## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/casehero/id6757936177/reviews.md

### 5/5 — Game Changer!

*2026-05-16*

Incredible tool! What a completely different experience when dealing with customer service.

**Developer response:** Thanks!
Really appreciate you taking the time. Glad it made a difference on a call. If you ever run into a company or situation where it falls short, send it my way and I'll work on it.

### 5/5 — Great App!

*2026-05-15*

Great app! User friendly and would recommend to everybody.

**Developer response:** Appreciate it!
Reviews like this genuinely help a small operation like ours. Thanks for the recommend.

### 5/5 — Great app! Very helpful

*2026-04-23*

Casehero helped me successfully recoup a refund that I was owed- HUGE win!

**Developer response:** Love hearing this. So many people are told one thing on a call and then struggle to prove it later. Really glad CaseHero helped you get the outcome you deserved.

## Frequently asked questions about CaseHero

### Does CaseHero have ads?

No, CaseHero is ad-free, allowing for an uninterrupted user experience.

### How often is CaseHero updated?

The app was last updated on May 26, 2026, indicating active development and support.

### What devices does CaseHero support?

CaseHero is available on iPhone, iPad, and iPod, offering broad compatibility within the Apple ecosystem.

### What is the age rating for CaseHero?

CaseHero has an age rating of 17+, suggesting it may contain content or features more suitable for mature users.

### How does CaseHero help with customer service disputes?

CaseHero creates a Call Receipt after each interaction, documenting promises and key facts with audio proof, which can be used to resolve disputes.

### Can I track follow-up actions with CaseHero?

Yes, CaseHero includes follow-up tracking features to ensure that no commitments or actions are missed after a customer service call.

### What kind of information is on a Call Receipt in CaseHero?

A Call Receipt in CaseHero includes a timestamped record of promises, commitments, and key facts stated during a customer service call, along with audio clips as proof.

### Does CaseHero offer insights into company performance?

Yes, CaseHero provides company report cards that show how businesses treat their customers, based on user-submitted information and experiences.

## Version history (last 5 releases)

### 1.62.0 — 2026-08-15

Under the hood tunning for lightening speed!

### 1.61.0 — 2026-08-10

Performance enhancements.

### 1.60.0 — 2026-08-04

Under the hood hot fixes!

### 1.59.0 — 2026-07-30

Reliability update. We hardened how calls connect, record, and recover, and made the in-call keypad snappier. Fewer dropped calls, cleaner recordings, faster wrap-ups.

### 1.58.0 — 2026-07-27

Performance enhancements!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*