# Casemboss - Custom Phone Cases — user reviews > 20 indexed App Store user reviews of Casemboss by CASEMBOSS LIMITED. - Source: https://appshunter.io/ios/app/casemboss-custom-phone-cases/id1481185001/reviews - App overview in markdown: https://appshunter.io/ios/app/casemboss-custom-phone-cases/id1481185001.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2023-04-18* So I try make my on case and it’s keep on saying I have to login with Facebook and I try to login and then it want let me login Bad don’t download the app ### 1/5 — Horrible service *2022-02-25, version 1.6.5* I have no information on my order, I have no tracking number, and it is not telling me anything on the app. It has been weeks since I placed my order. I can not get in contact with anyone, I’ve sent out an email 6 times, and still nothing back. ### 1/5 — Mother’s Day in July!!! *2020-06-09, version 1.1.1* Finally got my package that I order on May 8th. Today is July 8th. Two whole months, exactly. I never received any input on my order than a robot telling me that it’s been in the same place for weeks. I got no shipping information when I finally left or when it arrived to my mom’s home. Very upset. Also, even though I previewed my design to ensure no negative space would show there was a long blank stipe under the photo. That’s going to yellow over time. There is no phone number anywhere on the site or on this dumb app. There is nowhere to leave a review on the website either! Which is why I even fell for this! If I wasn’t a scam then why can’t I talk to a person or read reviews? **Developer response:** Dear customers, Thanks for contacting us and sorry for keeping you waiting. The COVID-19 is impacting the fast speed of parcel delivery. We are contacting the shipper to update the status of the package as soon as possible. ### 1/5 — Annoyed *2020-05-21, version 1.1.1* I ordered my case on the first of this month and yet still haven’t got it. 🙄 can y’all please fit it. **Developer response:** The COVID-19 is impacting the fast speed of parcel delivery. We are contacting the shipper to update the status of the package as soon as possible. ### 1/5 — wondering *2020-05-21, version 1.1.1* How long does it take for you to get back to us on email? I want a refund but haven’t heard back from you at all . **Developer response:** You can contact us at casemboss@casemboss.com ### 1/5 — Ugh displeasing *2020-05-11, version 1.1.1* It’s been over a month now and I still have not received my cases and I emailed them several times about this issue and I am very displeased with how long I’ve waited and I would like a real response to why it had taken so long. I ordered three cases and they still haven’t arrived. I’m very upset I will not buy from them ever again. This is a very bad service. **Developer response:** The COVID-19 is impacting the fast speed of parcel delivery. We are contacting the shipper to update the status of the package as soon as possible. ### 1/5 — Terrible *2020-02-24, version 1.1.1* I’ve waited almost a month and i still haven’t received my case or a email back ! 👎🏾 would not recommend! **Developer response:** Thanks for contacting us and sorry for keeping you waiting. You can contact us at casemboss@casemboss.com Would you please advise one of the information below: Email address or Full Name ### 1/5 — Madd *2020-02-07, version 1.1.1* Y’all keep taking money from me even though I already bought something and I payed it full **Developer response:** Thanks for contacting us and sorry for keeping you waiting. You can contact us at casemboss@casemboss.com Would you please advise one of the information below: Email address or Full Name ### 1/5 — Review *2020-01-04, version 1.1.1* I have been waiting almost three weeks for my case and still have not received it. It was a custom case but I never expected to have to wait this long. It feels like a scam. **Developer response:** Thanks for contacting us and sorry for keeping you waiting. It’s the busiest part of the shopping season and the logistics companies are running at maximum capacity. You can contact us at casemboss@casemboss.com ### 1/5 — Casemboss *2019-12-18, version 1.1.1* If you make a purchase they don’t give you any information or anything. So basically as if you paid them for no reason. The designs and cases are nice but I just want to receive my package. I’ve been waiting for a whole week and they haven’t gave me any information. This brand is a scam I don’t recommend. 🤬🤬 **Developer response:** Dear customers, Your tracking number has been sent . You can contact us at casemboss@casemboss.com ## Most praised reviews (10 highest-rated) ### 5/5 — Various products! ​ *2022-05-08, version 1.6.5* Love the products and the quality of the products!!! Would give 5 stars if shipping was not as much.    ‍ ### 5/5 — Creating memories for generations to come *2022-05-08, version 1.6.5* Best User friendly app. Always keeping up with the trends. ‌ ### 5/5 — ‌First time buyer‌  ‌ *2022-05-08, version 1.6.5* First time ordering good experience ‌ ### 5/5 — Wondering *2020-06-24, version 1.1.1* I bought a case on June 6th and I still haven’t gotten it. I’ve emailed a few times now and haven’t gotten any response. ### 5/5 — Very satisfied *2020-04-19, version 1.1.1* Cases and pop socket came and look great I’m definitely buying again 😌 ### 5/5 — Satisfied *2020-02-18, version 1.1.1* Cases came in took alittle long but they look great great quality everything I will be ordering from you guys again **Developer response:** Thanks for contacting us and sorry for keeping you waiting. You can contact us at casemboss@casemboss.com Would you please advise one of the information below: Email address or Full Name ### 3/5 — Boooooo👎🏽 *2019-12-03, version 1.1.1* I don’t see backpacks on here and I don’t see most of my cases so that’s just wrong **Developer response:** Dear customers, We sent you an email to resolve this error. You can also contact us at casemboss@casemboss.com ### 2/5 — Phone Case *2020-03-11, version 1.1.1* I’ve been waiting and I’m still waiting **Developer response:** Thanks for contacting us and sorry for keeping you waiting. You can contact us at casemboss@casemboss.com Would you please advise one of the information below: Email address or Full Name ### 2/5 — 👎👎 *2020-03-03, version 1.1.1* I ordered a case for my phone and it hasn't arrived, it's been more than a week **Developer response:** Thanks for contacting us and sorry for keeping you waiting. You can contact us at casemboss@casemboss.com Would you please advise one of the information below: Email address or Full Name ### 2/5 — Casemboss *2020-01-03, version 1.1.1* It took a while for my cases to come and i hade some issues but if you email them they’ll reply and fix the issue. The Quality of just the case is good but the picture on the case are not supper clear and the color could uses some work. **Developer response:** Dear customers, Thanks for contacting us and sorry for keeping you waiting. You may meet the delivery delay recently due to the logistics peak season of Black Friday and strong stormy. We've tried best to coordinate to deliver your parcel as soon as possible. Your patient to wait some more days is appreciated. You can contact us at casemboss@casemboss.com --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*