# Casengo Support

> Unified cloud-based customer service platform for multi-channel communication. (iPhone/iPad app by Casengo B.V..)

- Source: https://appshunter.io/ios/app/casengo-support/id1514572530 (this page in markdown: same URL + `.md`)
- Developer: [Casengo B.V.](https://appshunter.io/developer/581309391)
- Category: Business
- Price: Free
- Rating: 4.50/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 12.1 · 25 MB
- Languages: English
- Released: 2020-06-24
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/casengo-support/id1514572530/reviews.md

## What is Casengo Support?

Casengo is the all-in-one, customer service application in the cloud. A single app to quickly connect to customers via Whatsapp, Instagram, Messenger, email, live chat and chatbot; wherever, whenever. With the software’s unique hybrid messaging features, static emails can become a real-time conversation for a truly fluid and responsiveness support experience that will surprise you.

Easy to install, and simple to use, it’s the application of choice for companies of all sizes. For improved efficiency, responsiveness and customer satisfaction, download the app on your mobile device.

Casengo for iOS offers the following capabilities:
- Access to all support tickets and conversations in your Casengo account
- Ability to manage, update and respond to customer enquiries
- Help your customers on the go!

## Key features

- All-in-one customer service
- Connect via WhatsApp, Instagram, Messenger, email, live chat, chatbot
- Hybrid messaging for real-time conversations
- Manage and respond to customer inquiries
- Access support tickets on the go


## Frequently asked questions about Casengo Support

### What is Casengo Support?

Casengo Support is a cloud-based application designed to consolidate customer service communications from various channels like WhatsApp, Instagram, Messenger, email, live chat, and chatbots into a single platform.

### What devices is Casengo Support available on?

Casengo Support is available for iPhone, iPad, and iPod devices.

### How often is Casengo Support updated?

The latest version, 1.21.1, was released on September 7, 2021. Update frequency information beyond this specific release is not provided.

### What is the age rating for Casengo Support?

Casengo Support has an age rating of 4+, making it suitable for a wide range of users.

### How does Casengo Support handle customer inquiries?

Casengo Support allows users to manage, update, and respond to customer inquiries directly within the app, ensuring a fluid and responsive support experience.

### Does Casengo Support offer a free trial?

Casengo Support is listed as 'Free', indicating that there is no cost to download or use the application, and no specific trial period is mentioned.

### What are the key benefits of using Casengo Support?

Key benefits include improved efficiency, enhanced responsiveness, and increased customer satisfaction through a unified messaging experience across multiple platforms.

### What is the user sentiment for Casengo Support?

Casengo Support has a high rating of 4.5 stars from 2 ratings, suggesting positive user sentiment based on the available data.

## Version history (last 1 release)

### 1.21.1 — 2021-09-07

fix bug when uploading attachment
able to to images in full screen by tapping

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## More apps by Casengo B.V.

- [Grasp Inbox](https://appshunter.io/ios/app/grasp-inbox/id6450790608)

All apps by Casengo B.V.: https://appshunter.io/developer/581309391

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*