# Cash App — user reviews

> 5,626 indexed App Store user reviews of Cash App by Block, Inc., rated 4.80/5 from 8,634,711 ratings.

- Source: https://appshunter.io/ios/app/cash-app/id711923939/reviews
- App overview in markdown: https://appshunter.io/ios/app/cash-app/id711923939.md
- Rating breakdown: 5★ 7,689,584 · 4★ 526,960 · 3★ 176,975 · 2★ 61,447 · 1★ 179,745

## What do users think of Cash App?

Overall sentiment: negative

**Pros**

- 💳 Easy money transferring
- 🚀 Convenient and user-friendly app
- 🤑 Referral bonuses and discounts
- 🤑 Free tax filing
- 🤑 Borrow money feature

**Cons**

- 🔒 Security issues and account hacking
- 🤖 Poor customer service and lack of live support
- 💰 Unexpected fees and charges
- 🔍 Unclear account restrictions and limits
- 🐛 App crashes and technical issues

**Commonly reported bugs**

- Recurring issues with direct deposits and money transfers
- Inconsistent app behavior and unexpected account restrictions
- Problems with mobile check deposits and cash withdrawals

**Most requested features**

- Improve customer support with live chat or phone options
- Provide more transparency on account policies and limitations
- Enhance security features to prevent fraud and unauthorized access
- Streamline the refund and dispute process for users

## Newest reviews (10 of 5,626)

### 2/5 — All they do is close your account

*2026-08-26, version 5.66.0*

Even when you don’t do anything wrong they still do they i would never recommend them

### 4/5 — ios version

*2026-08-26, version 4.53.1*

so i have an iPhone7, and it can’t run past ios15. and i can’t get ios 17 to run the version it is forcing me to use, and i can not even use an older version because of a pop up update now notification, please make it to where i can run later versions!! 4/5 bc it’s been so reliable for the past 4 years

### 5/5 — Good

*2026-08-26, version 5.66.0*

Good

### 5/5 — I luv the boots

*2026-08-26, version 5.66.0*

Pardon my English

### 1/5 — Changes limits

*2026-08-26, version 5.66.0*

Changes limits and overdrafts randomly that’s bs

### 1/5 — Bad for business

*2026-08-26, version 5.66.0*

No a good option if you think about use direct deposit or keep a lot of money save on it. Cash App took my account and didn’t have no reason for it or did explain so that it could be resolved which set me back bad and almost mad me miss bills. Not a good car for me at all

### 5/5 — Tina

*2026-08-26, version 5.66.0*

Great

### 5/5 — Vogtvvvgg

*2026-08-26, version 5.66.0*

Jaggy

### 3/5 — Business…

*2026-08-26, version 5.66.0*

👍

### 5/5 — Espero le sea buena x me la an recomendado

*2026-08-26, version 5.66.0*

Me gustó y se me no serán mentiras ke sea algo serio..!

## Most critical reviews (10 lowest-rated)

### 1/5 — It need to be for all ages

*2026-08-27, version 5.66.0*

I need it even though I’m underage I need to buy skincare and other things to my house but I can’t walk to get it, because I’m in a wheelchair

### 1/5 — Wrongful deactivation

*2026-08-26, version 5.66.0*

My account was deactivated and never told me why now I can’t use cash app at all

### 1/5 — Support

*2026-08-26, version 5.66.0*

Support sucks! Just want to transfer money and now it’s been an absolute headache talking to support

### 1/5 — Not happy at all

*2026-08-26, version 5.66.0*

I don’t know what is the reason that my account I been deactivated. No one give me reason why? I’m so upset with this app. No emails tell me why that my account is deactivated.

### 1/5 — Don’t trust this app

*2026-08-26, version 5.66.0*

I had a terrible experience with this app. I wouldn’t recommend it. Just because one mistake they literally ban you. And report you and block you.

### 1/5 — Commies

*2026-08-26, version 5.66.0*

They will shut your account down for no reason and with no explanation. Even with limited use.

### 1/5 — Why Change it?

*2026-08-26, version 5.66.0*

Change it back to the previous borrowing method MF’s.

### 1/5 — App crash

*2026-08-26, version 5.66.0*

The app crashed as I was trying to make a new account

### 1/5 — Near Illegal

*2026-08-26, version 5.66.0*

My account was closed for “violating the terms of service” however, when I inquired, they had no idea what I did nor the term that I violated.

### 1/5 — Terrible Service

*2026-08-26, version 5.66.0*

My account was locked, they couldn’t tell me for how long it would be locked an said they only way to unlock it that day was to make a business account an that would charge me more money per transaction.

## Most praised reviews (10 highest-rated)

### 5/5 — Great service

*2026-08-27, version 5.66.0*

Very convenient

### 5/5 — Cook Ralls

*2026-08-27, version 5.66.0*

I’m Cook County Benton

### 5/5 — Cash

*2026-08-27, version 5.66.0*

I love this app

### 5/5 — Cash App

*2026-08-27, version 5.66.0*

Love thissss😩😍❤️

### 5/5 — Good

*2026-08-26, version 5.66.0*

Very very good

### 5/5 — Cash App

*2026-08-26, version 5.66.0*

I love the app

### 5/5 — Cash App

*2026-08-26, version 5.66.0*

Never have a problem

### 5/5 — Good app

*2026-08-26, version 5.66.0*

Get when you

### 5/5 — Very convenient

*2026-08-26, version 5.66.0*

Very convenient

### 5/5 — Buena

*2026-08-26, version 5.66.0*

Chino

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
