# CashBoxNG — user reviews > 63 indexed App Store user reviews of CashBoxNG by Cashbox LTD, rated 4.10/5 from 612 ratings. - Source: https://appshunter.io/ios/app/cashboxng/id1478309227/reviews - App overview in markdown: https://appshunter.io/ios/app/cashboxng/id1478309227.md - Rating breakdown: 5★ 384 · 4★ 75 · 3★ 48 · 2★ 46 · 1★ 59 ## What do users think of CashBoxNG? Overall sentiment: neutral **Pros** - 🚀 Easy savings - 🚀 Reliable app - 👍 Good customer service - 🔒 Trustworthy **Cons** - 🐛 Login issues - 🐛 Withdrawal problems - 🐛 Delayed withdrawals - 🐛 Poor customer service - 💰 High withdrawal charges **Commonly reported bugs** - Login failures - Withdrawal issues - Account access problems **Most requested features** - Add more withdrawal bank options - Improve withdrawal process - Enhance customer support ## Newest reviews (10 of 63) ### 4/5 — Good *2026-05-24, version 9.6.0* I love them so much ### 2/5 — Poor customer service. *2026-05-07* Yes, their product and plans are good, but the customer service is extremely poor. It’s honestly one of the worst experiences in Nigeria. Sometimes the lines are switched off, sometimes they’re not reachable, and when someone finally answers, the nonchalant attitude offers no real help. Even withdrawing money can be stressful as f*k, transactions stay pending for days. ### 3/5 — My CashBox *2025-09-24, version 8.9.0* Couple years ago I heard about CashBox and it’s has been a life saving app for me to use,they are so reliable you can trust them. ### 3/5 — My CashBox *2025-08-28, version 8.9.0* Couple years ago I heard about CashBox and it’s has been a life saving app for me to use,they are so reliable you can trust them ### 3/5 — Yours truly Daniel *2025-08-20, version 8.8.4* I lov cash box💯 ### 4/5 — Money withdrawn and not credited *2025-02-16* I made a transaction from my cashbox to my first bank And I have not been credited till now Please fix this Thanks 🙏 ### 2/5 — Withdrawal *2024-04-06, version 8.2.0* You people should try and add some Microfinance bank to hire withdrawal option (kuda,OPay and co) I give this review 2stars… pls try and add it ### 1/5 — This app is getting bad daily *2024-04-05* You guys need to work on your app or we stop using it , you will make a deposit to your cashbox account and it will take days before it reflects , normal daily savings self transaction go decline and you people won’t refund money back to card , this app is acting fishy and I’m taking my cash out on my next withdrawal date becasue I no sabi faint ooo ### 5/5 — Good service *2024-03-31, version 8.2.0* Best saving app this is my 4th year of using it ### 1/5 — Withdrawal pending *2023-10-22, version 7.0.4* Why is my withdrawal pending for days now I need my money ## Most critical reviews (10 lowest-rated) ### 1/5 — I transferred funds to my account going to 3days now till noting in my account *2026-03-31, version 9.4.1* You guys should fix this issues you having i have not yet received funds i added to my account going to 3days now ### 1/5 — Transaction issue *2026-03-24, version 9.3.7* I’m a bit worried and disappointed. I sent money from my Opay account to my CashBox account successfully, but it hasn’t reflected yet. Please kindly look into this and assist as soon as possible. Thank you. ### 1/5 — Deactivated *2026-03-21, version 9.2.5* Good morning, I was trying to change my password and my account deactivated ### 1/5 — Login issues👎 *2025-10-23* I never give reviews on any app but I just have to do this. CashBox started well but now I’ve been noticing that I’m not able to login most times…after inputting the correct password it’ll load and load and it’ll never login eventually? Why? I’m already getting scared and I’m going to stop saving with them immediately my savings mature cus I’m scared that they might crash soon **Developer response:** Hello, apologies for the inconvenience. This is to assure you that CashBox is safe and your money remains 100% secure. Kindly update your CashBox app to the latest version, and if you still have this login issues, reach out to our customer support 24/7 via our Instagram DM. ### 1/5 — Theft app *2025-08-03, version 8.8.4* Initially I could withdraw but now that I have bulk money inside I can’t withdraw…. I waited for withdrawal code all my life… THEFT APP ### 1/5 — Let me withdraw my money *2025-04-09, version 862* Why can’t I withdraw my money on withdrawal days,it keep telling me to add penalty fee.Like how????I hope I get money after I’m deleting thanks ### 1/5 — Many faults in the app *2025-03-23, version 862* You really need to repair your app Firstly I cannot create a target plan Secondly I’m unable to withdraw, ‘cus I’m not getting any option of the PLANS to withdraw from Please work on this I need my money ### 1/5 — Delayed withdrawal *2024-12-16, version 8.5.1* I can’t withdraw from the app, all my funds are never deposited and they don’t even reply there customer service. ### 1/5 — Withdrawal pending and customer care keep busy calls *2024-08-20* I made a withdrawal of 20k it was send to my account now I made a withdrawal of 340k it have been pending for days I call cashbox customer they keep my call on busy I need my money so I can delete this app ### 1/5 — Useless app *2024-05-04, version 8.2.0* I can’t make withdrawal to most common bank people are used to and I need my money urgently No rating for you. Pls make Kuda bank a withdrawal option and I can take out my money. Thank you useless app. ## Most praised reviews (10 highest-rated) ### 5/5 — CashBox NG *2026-01-19, version 9.2.2* Best ### 5/5 — Easy savings *2025-12-09, version 9.0.7* Savings with good discipline ### 5/5 — No APP is better than CashBox *2025-09-24* I never drop reviews about any app but I just had to do this. Saving on CashBox has been the best financial decision I took since 2024. Withdrawal is easy, customer support especially on Instagram is very good. Keep up the good job guys! **Developer response:** Thank you for the kind words, it means alot to us! ### 5/5 — Worst app ever *2025-09-12* If you're yet to download it, please don't. I highly recommend Piggyvest. This app is so poor and has bad customer service imagine not being able to login at times or when you withdraw it shows approve and you have to wait for days before you’ll receive your money in your account very poor customer care service you get ignored on twitter app while the ig takes forever to get back to you the phone number on there is never reachable while they never respond to your mail if you try reaching them through email **Developer response:** Hello, sincere apologies for the inconvenience. Over 800,000 users save with CashBox and trust us with their savings just like you. If your withdrawal shows approved on our app, it means CashBox has actually approved it but sometimes your receiving bank network fails, reason why you do not get it and we have to reinitiate. This is not a CashBox fault but from your banks network. However, your money is 100% safe and i trust that you have long received your withdrawal. ### 5/5 — Nice app *2025-08-26* This app is reliable..try it you won’t regret using it ### 5/5 — CashBox is the best to me *2025-01-09* Cash box service is just like a discipline school makes me saves towards my service ### 5/5 — ADEMIDE *2024-10-25, version 846* The best app and platform I have ever seen kudos 😍 ### 5/5 — More Than Trustworthy *2024-05-27, version 8.2.0* Best In The Game ### 5/5 — Good *2024-04-13, version 8.2.0* Very good and nice app ever since I started using this app it has been great and good to me I love you guys ### 5/5 — Thanks but change your policy because of unforeseen circumstances *2024-04-01* Please fund my account it’s still pending --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*