# Cashword by Michigan Lottery — user reviews > 40 indexed App Store user reviews of Cashword by Michigan Lottery by Pollard Banknote Limited, rated 2.90/5 from 44 ratings. - Source: https://appshunter.io/ios/app/cashword-by-michigan-lottery/id490158122/reviews - App overview in markdown: https://appshunter.io/ios/app/cashword-by-michigan-lottery/id490158122.md - Rating breakdown: 5★ 14 · 4★ 7 · 3★ 2 · 2★ 3 · 1★ 18 ## Newest reviews (17 of 40) ### 2/5 — To many glitches *2023-11-10* To many glitches ### 2/5 — Entry Code Reader *2018-09-18, version 2.1.2* This app will get a lot better with an entry code reader. Typing all those letters and numbers is tiresome. ### 1/5 — Crashing *2018-06-10, version 2.1.1* Every time I try to play my games it crashes and closes out. Really would love to play! ### 1/5 — Waste of time *2018-05-17, version 2.1.1* The app always glitches, the prizes are never explained to you (even when you win), and customer support wasn’t much help either. Save your time and don’t even bother downloading it. ### 1/5 — Doesn't Work *2017-04-19, version 2.0.2* Ap doesn't Work at all. Can't play game on it, which is the ENTIRE reason to have the ap. Useless, don't bother downloading. ### 1/5 — Won't work *2017-04-13, version 2.0.2* App closes out as soon as I click "play game". ### 1/5 — App doesn't work after update occurred *2017-04-08, version 2.0.2* Used the app fine until an update was done. My device is compatible, but the app freezes after trying to play for prizes. Please fix! ### 1/5 — Failed to work *2017-04-06, version 2.0.2* App still doesn't work! ### 1/5 — Need fixing *2017-03-29, version 2.0.2* Can not enter tickets still or do a try game at all. Getting really mad not able to use the app at all😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 ### 1/5 — Doesn't work *2017-03-28, version 2.0.1* Can't play 2nd chance games ### 1/5 — App Frozen *2017-03-25, version 2.0.1* Entered my game and tickets number, App freezes on screen showing where to get information. Tried deleting App and reloading 3 times, same thing happens. Tried on my iPad and iPad mini, same thing occurs. Cannot even scroll up or down on the screen. I even have up to date IOS software. Very frustrating. ### 1/5 — Cashword *2017-03-23, version 2.0.0* Will this ever work again. I've been playing Cashword since the first scratch offs were sold , the fact that this app will not open is very disagreeable. So glad it's updated so ????? Who is entering. The app is defective according to my iPad repair person. It is the new app that doesn't work. ### 1/5 — Doesn't work on 4 Apple devices. *2017-03-19, version 2.0.0* 2 versions of iPads and 2 iPhones. Crashes at the same spot on all 4 devices. ### 1/5 — New Cashword App Fail *2017-03-12, version 2.0.0* This app doesn't work at all! ### 2/5 — Major Issues! *2017-03-06, version 1.3.8* This app only works half the time, which is very annoying. The most recent error message that shows up when trying to enter a code is: "A system error has occurred. Please try again." ### 1/5 — Doesn't work *2017-03-05, version 1.3.8* Keeps saying error please fix ### 1/5 — Fix it *2017-03-04, version 1.3.8* Update it to make it better Ts much more convenient and easier to do it from my phone but it's hard when the app halfway works we spend our money at least update the app ## Most critical reviews (10 lowest-rated) ### 1/5 — I’ve tried dozens of times and dozens of different of approaches *2022-07-21, version 2.3.9* The app allows me to log in but once I double and triple check the numbers/letters to actually replay my losing games I am completely unable to hit the actual submit button which allows me replay my losing tickets. I’ve tried turning my phone off and back on. I’ve tried deleting the app and redownloading the app entirely but for well over a week it still won’t allow me to enter my games. Super sad about this. ### 1/5 — Crashes before opening *2020-12-08, version 2.3.3* Won’t even open anymore, used to work great before update. ### 1/5 — Update failure *2020-07-09, version 2.3.2* After the update absolutely will not let me load tickets anymore. ### 1/5 — Horrible!!!! *2020-03-16, version 2.2.9* Doesn’t work at all, won’t even open! Avoid unless you like getting angry and wasting time! ### 1/5 — Really? *2020-03-09, version 2.2.8* This app is askin for the last 4 of my ssn and says I didn’t give enough info ?? I can’t even sign in!! now they want me to send in personal info to verify my account ? NOTI don’t think so bye Felicia!!! ### 1/5 — Never works! *2020-02-10, version 2.2.8* Every time I have ever tried for the second chance to win, it always says invalid code. It’s literally the numbers and letters off my ticket and always says the same thing... ### 1/5 — Garbage *2019-08-05, version 2.1.2* I tried submitting an actual ticket and played through until the end but nothing happened. No notification. Nothing. It just sat there like I still had letters to reveal. Garbage. ### 1/5 — Keeps crashing!! *2019-06-04, version 2.1.2* Everytime I submit a ticket, the app crashes when I click play for prizes ### 1/5 — BEWARE!! Horrible STAY AWAY *2019-04-01, version 2.1.2* I bought a $10 ticket and lost and tried to get the second chance game. Not only did the second chance game not work, Michigan lotto banned my account for 2 days for “trying to use invalid codes”. Im done with this michigan wow... ### 1/5 — Cashword app *2019-02-03, version 2.1.2* Everytime I try to play the games the app crashes ## Most praised reviews (10 highest-rated) ### 5/5 — Fun Game! *2014-09-22, version 1.3.5* I remember scratching these off for my parents growing up! Fun game to play but odds to win are low :/ ### 5/5 — Buy One, Get One! *2013-02-25, version 1.2.5* The second game is as good as the first! They email the $3 coupons to you as you accumulate points-- awesome! ### 5/5 — Awesome app *2012-04-16, version 1.0.3* Great way to use my loser cashword instant tickets. Won several instant ticket coupons and lots of reward points. Play For Fun option is cool too. ### 5/5 — Sweet *2012-03-17, version 1.0.3* I think this is so cool ### 5/5 — I like it:) *2012-02-21, version 1.0.3* It has good game play. Won first time. Just wished I won that easy for real! ### 5/5 — First Rate!!!!! *2012-01-16, version 1.0.1* Wooiohooooo ### 4/5 — Please add Barcode Scanner *2018-03-21, version 2.1.1* I have a lot of cards to put in and typing the codes out is very time consuming. Can you add the barcode scanner like on the Michigan lottery app? Thank you. ### 4/5 — Fix system *2017-03-05, version 1.3.8* You guys need to fix your system and update it because I have 3 cashwords I want to enter but 2 of them say invalid fix your guys system and update it and fix the error code and the code I enter says not a valid code fix it update it do everything to have it running great again ### 4/5 — Love it but may need to leave it!!! *2017-03-03, version 1.3.8* Like to play second chance games on it but the ap has not been updated since 2014 so may have to stop using it. ### 3/5 — Signing in *2018-08-27, version 2.1.1* Every time I use this app on my iPad I have to sign in. Why don’t you get with the rest of the world. If it’s a mobile device, once you sign in - then you should be good to go. 1 sign in should be enough until you update the app. Still the same. New star rating is a 1 ⭐️. Fix it Michigan Lottery. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*