# Castle Cars Birmingham — user reviews

> 8 indexed App Store user reviews of Castle Cars Birmingham by Castle Cars.

- Source: https://appshunter.io/ios/app/castle-cars-birmingham/id1041748385/reviews
- App overview in markdown: https://appshunter.io/ios/app/castle-cars-birmingham/id1041748385.md

## Most critical reviews (8 lowest-rated)

### 1/5 — Can’t add card

*2023-02-01, version 34.0.22*

We’ve used Castle Cars in the past with no trouble, but I can’t give the app a good review because both me and my mother are unable to add our cards onto the app. We don’t usually carry cash so the app is unusable. I hope this is fixed soon.

### 1/5 — WASTE OF TIME AND scam for money

*2019-10-17, version 32.1.8*

My cab drivers did not arrive on 2 occasions now. When a drive finally did arrive, he got my address wrong. When we arrived the app said it was £17. My driver told me it was £25 as he took the motorway route. This is app is promoting dirty cab drivers. The car had obviously not been checked well as the interior was all dirty and the outside was just as bad. I’m disgusted by this service.

### 1/5 — Worst app and service ever.

*2019-02-09, version 12.25.1*

I order on the app more than 24hours before. So I could get to work on time. 10 minutes after my booked taxi should have arrived. I had to call them. They said they are still trying to get me s car, and the app doesn’t mean a guaranteed pick up. Then I had to order an very over priced Uber, and I was late for work. Annoyed and angry does not even come close.

I have used them via the telephone for airport runs. And they have been great. So I’m not sure how I feel overall about castle cars.

### 1/5 — Validation code never send to me

*2015-10-28, version 11.3.1*

So I can't even log in

### 5/5 — Great Driver

*2024-08-20, version 34.5.10*

The driver who came was fantastic, he was polite and picked us up within minutes. Thanks to a courteous driver

### 5/5 — Top driver

*2019-09-15, version 32.0.2*

Our driver last night was awesome! He picked us up from Harborne (we were a little worse for wear). Price was fab, driving was fab. Overall a very enjoyable ride

### 5/5 — Awesome car service

*2018-07-22, version 12.15*

My family have always used these guys and there app works well nice taxi firm 👍🏻

### 5/5 — Zia

*2016-08-19, version 11.3.1*

Excellent service! Highly recommend this taxi service to everyone!!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*