# Castle Story: Puzzle & Choice — user reviews

> 380 indexed App Store user reviews of Castle Story by Play Infinity Co., Ltd., rated 4.60/5 from 12,061 ratings.

- Source: https://appshunter.io/ios/app/castle-story-puzzle-and-choice/id1467738107/reviews
- App overview in markdown: https://appshunter.io/ios/app/castle-story-puzzle-and-choice/id1467738107.md
- Rating breakdown: 5★ 9,086 · 4★ 2,028 · 3★ 565 · 2★ 174 · 1★ 208

## What do users think of Castle Story?

Overall sentiment: neutral

**Pros**

- 👍 Enjoyable gameplay
- 🎨 Wonderful graphics and design
- 🕹️ Fun and relaxing experience
- 💰 Generous with rewards and boosters

**Cons**

- 🐛 Frequent crashes and freezing issues
- 🤯 Levels become too difficult and frustrating
- 💰 Game feels like a cash grab, with high costs for progression
- 🕰️ Slow content updates, leaving players waiting for new chapters

**Commonly reported bugs**

- Game freezes when trying to access certain features
- Saved progress not loading correctly after updates
- Inconsistent behavior with power-ups and special moves

**Most requested features**

- More frequent content updates
- Ability to change character names
- Improved level difficulty balancing
- Reduced costs for in-game items and boosters

## Newest reviews (14 of 380)

### 3/5 — Fun game but

*2026-08-28, version 1.79.6*

It was a fun game but I have been waiting a long time to get new projects to come up but so far nothing. No updates what so ever.

### 3/5 — Disappointing

*2026-08-04, version 1.79.6*

The beginning of the game is perfect. You get 5k coins or so plus boosters, all the levels are easy and fun and you can decorate a ton. That’s how many games start out to get you hooked. Once you’re through your coins and boosters, you have to watch ads or pay real money. Now I was fine with the ads and paying 900 coins (that I earned) to refill lives and I was fine with some challenge in the levels but the levels just got way too hard. I even payed $4 and I still didn’t beat a single level after paying the $4. I get ripped off. There was one day I played the game and I didn’t even get to decorate anything at all because the levels were so hard. It slowed way down. It got upsetting. The challenge greatly outweighed any reward so I uninstalled. No regrets uninstalling. I would’ve loved to keep playing but this is a game only for rich people with lots of spare money after a certain point. I get that’s how “they want to get you” to get you to pay money but it’s just not worth it for me.

### 2/5 — !!

*2026-08-01*

У меня 180 уровень, игра больше не загружается, по какой причине??? 
Очень хорошая игра была(

### 4/5 — Castle story

*2026-07-19, version 1.79.6*

I like the game. But when I placed down the throne it disappeared and I don’t know how to get it back.

### 4/5 — レベル2992

*2026-01-24*

タイトルのレベルがバグって、芝生の最後の一個が何しても消えなくてクリアできませんでした！改良お願いします！

### 3/5 — Kostenlose Booster??

*2025-11-09*

Eigentlich ein schönes Spiel, wenn man die schlechte Übersetzung außer Acht lässt. Aber da schaut man Werbung um kostenlose Booster zu erhalten und man bekommt sie nicht. Ebenso wenn ich vorhandene Booster einsetzen möchte, erscheinen sie nicht. Das sollte dringend behoben werden.

### 3/5 — Schön aber zu schwere Level

*2025-10-24*

Es ist schön und die Story auch aber die Level sollten leichter sein

### 4/5 — Duplicates every similar game

*2025-09-10, version 1.79.0*

I see nothing original, but if you like other match games, it is fine.

### 4/5 — Bien bien

*2025-04-23*

Le jeux est bien même si il faut bcp de parchemin pour construire par grand chose parfois

### 5/5 — Castle story

*2025-04-08, version 1.78.8*

Best game ever😍😝😝

### 5/5 — I love playing

*2025-04-01, version 1.78.8*

As I said, I love playing this game, but now I have a new phone, and I have to start all over again. I did save my progress on Facebook, but it’s not loading for some reason. So I’m starting over, but there’s a lot of extra things I may never get back.

### 4/5 — Love the game, but..

*2025-03-28, version 1.78.8*

Storyline is cute, and I love the game itself. But the game run too slow….i don’t have much patience and it makes me feel tired to play the game.

### 5/5 — 동기화가안되요

*2025-02-27*

애플동기화가 안됩니다

### 5/5 — Castle fantastic

*2025-02-02, version 1.78.8*

Have been playing this game for quite a while I luv the fact that if u lose a life u came retry luv the way u get to design what u want and get three choices some levels take awhile but I think when u give free spins on the wheel it should have more than five free so u get the chance to finish the level otherwise A one

## Most critical reviews (10 lowest-rated)

### 1/5 — Не работает

*2026-05-01*

Когда захожу на моменте обновления показывает 1% загрузки и все, дальше вылетает ошибка

### 1/5 — My 2nd 6 month Update

*2026-04-12, version 1.79.0*

** Update: it is now 4/13/2026. 2 years later and still no additional tasks. 

It has now been a full year since my initial review stating that I had reached chapter 46 and no new tasks to complete. I was told then that the design team was working on new content.  I was again told the same thing 6 months ago. When are there going to be new tasks?

### 1/5 — No more tasks

*2026-03-11, version 1.79.0*

I have zero tasks to do as it’s saying that’s yous are working on giving me more tasks for months now, played the game for years n it’s stopped me playing it from this issue.

### 1/5 — Extras

*2025-06-24, version 1.78.8*

This game is frustrating you have one of the extra options to use you use and it don’t help you. You lose the level you’re working on. I tell myself to not play anymore. I don’t play it for away till I get bored then I open the game up because I am bored. I get enough frustration from job. This time so I don’t go back I will be deleting it. Get rid of things that frustrate you.

### 1/5 — Bad design choices

*2025-05-18, version 1.78.8*

I love the game? Have had it for a very long time now playing off and on, but this last time I got on to play, I was devastated to see the main character model has changed. Don’t get me wrong, I love rapumzel, but I loved this game because of its unique characters and story. I don’t want a cheap knockoff rapunzel named Alice. If other people like it, that’s cool, but I’d really like it if there were an option to switch back to the old model OR use the new one. As such, even though I love the game play, I have to give this game a one star for compromising its creativity and original game design and character persona for something like this.

### 1/5 — Ferry boreing

*2025-03-25, version 1.78.8*

This app is fun at first but with harder level and you can't complete them it gets boreing so pls make this game funnerrrr

### 1/5 — レビュー書く羽目になったの初めて

*2025-02-02*

えっと…ギリ法律触れてるんじゃ……？レベルの主人公のデザイン
これディ〇二ーから出してないんだよね？もし許可とってないとかだったらびっくりする…本当に許可とってないなら早々にやめた方がいいと思う
もろ某髪長プリンセスよ

### 1/5 — Castle story

*2025-01-28, version 1.78.8*

When will there be more levels? It has been months waiting for new levels it’s ridiculous.
Guess there are no more levels been waiting for months.

### 1/5 — Castle story

*2024-12-25*

When will there be more levels?
It has been months waiting for new levels it’s ridiculous.

### 1/5 — Too slow

*2024-11-11, version 1.78.2*

It takes way too much time to get things done. Levels are harder than they should be to pass. It shouldn’t cost to talk to characters or sleep. The remodeling tasks need to cost 1 &/or rewards for passing levels need to be higher. Losing interest quickly.

## Most praised reviews (10 highest-rated)

### 5/5 — Хорошая игра

*2026-07-28*

Классная игра! Я залипла в неё играть!

### 5/5 — Great game

*2026-06-01, version 1.79.6*

I’ve been playing it a long time and a lot!

### 5/5 — Fun

*2026-05-20, version 1.79.0*

Fun game. Challenging enough to not be boring, but clear cut enough to not be frustrating. Lots of tools to help, and there are several ways to earn new lives.

### 5/5 — Castle story

*2026-03-09, version 1.79.0*

BEST GAME EVER!

### 5/5 — Super

*2025-12-12*

C’est un jeu vraiment super, mais j’ai un petit bug en ce moment même, quand je fini une partie je suis obliger de quitter le jeu et revenir, sinon nickel !

### 5/5 — Sjsjsjdjdooe

*2025-09-09, version 1.79.0*

Hehehri

### 5/5 — Relaxing

*2025-07-21, version 1.79.0*

Fun to pass the time and choose renovations and decor

### 5/5 — .

*2025-05-19*

Здравствуйте. Будет ли продолжение 46 главы??
Очень интересно проходить. Но расстраивает, что никак нету новой главы.

### 5/5 — Um a pequena reclamação

*2025-04-19*

Poderia  concertar a parte de salva com email não está funcionando com nem uma maneira

### 5/5 — 他のゲームと違い

*2025-04-13*

他のゲームと違い広告がないのでストレスならない。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
