# Cat® Inspect — user reviews > 33 indexed App Store user reviews of Cat® Inspect by Caterpillar Inc., rated 2.30/5 from 21 ratings. - Source: https://appshunter.io/ios/app/cat-inspect/id1364673170/reviews - App overview in markdown: https://appshunter.io/ios/app/cat-inspect/id1364673170.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 14 ## Newest reviews (11 of 33) ### 1/5 — Rarely works *2023-04-05* This app rarely works correctly on the first try. The “updates” do nothing to fix the app. I wish the developers would actually fix the problems with it crashing all time, not syncing inspections, and the compartments/fluid type not loading when submitting samples. **Developer response:** Hello. Thank you for your feedback and we are sorry to hear you had a bad experience. Please contact our support team at Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com so that we can help resolve your issue. ### 1/5 — Not connected to internet *2022-08-09, version 4.3.20* Broken.App says im not connected to internet. But im posting this message on the internet. ### 2/5 — Glitchy *2022-04-13* App overall has more glitches than one would expect to see, adding comments to the photos taken is difficult at best of times as app won’t let you. Latest update now will not allow me to select the title from drop down menu when I go to submit an inspection. Since I can not select a title I cannot sign the inspection or submit it. App has become quite useless now. ### 1/5 — Log in Error *2022-03-30* Always have an error when signing in. ### 1/5 — Rarely works *2022-03-29, version 4.3.16* This app rarely works correctly on the first try. The “updates” do nothing to fix the app. ### 1/5 — Bad Experience *2022-02-09* The app constantly fails to sync and resets inspections. This app is required to do my job **Developer response:** Hi dbst, sorry to hear that your inspections failed to sync. We have made improvements recently resolving sync issues. If you continue to experience sync failures, please contact our support team: Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ### 1/5 — Authentic Issue *2022-02-09, version 4.3.14* I’m still can’t log in my account. Already retry many times still same “ wrong username or password “ only . Even I’m wrote correctly. ### 1/5 — Disappointed *2021-07-08* I use this app for my reports and it is not working **Developer response:** Hello. We are sorry to hear that you had a bad experience but wanted to let you know that we've made many improvements to our application. We'd like to understand more about your issue so please contact our support team. Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ### 1/5 — So tired of all the bugs *2021-07-06* I’ve used this app going on 2 years I use it everyday for work and to do my daily job… Lately I have been having issues with syncing random log outs. Log in expires after 2 mins of using the app.. it’s driving me nuts…. Not only that the dealer account in settings keep disappearing…. Any help? **Developer response:** Hi AnthonyE144. Thank you for reaching out and we are sorry to hear you've had issues with our application. We have made a lot of improvements over the years so please contact our support team for assistance. Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ### 1/5 — A field inspector *2021-04-14* This APP is full of problems. I get multiple ‘white screen events’ every day. The screen turns solid white and locks up the APP. I must delete & reinstall the APP in order to free the lock up. Of course all ‘in progress inspection’ info is lost, so must start over again. On a daily basis This APP has frozen up at different screens on ‘in progress inspections’ —- each time all entered info was lost. One would think that any entered information or pictures during an ‘in progress inspection’ would be saved as one progresses through the inspection so that if the APP froze up, or cell / internet connection was interrupted the INSPECTION info could be retrieved. Apparently this is not the case. If I did not HAVE to use this APP I WOULD NOT !!! EXTREMELY FRUSTRATING !!! I expected more from CAT. The ‘REPORTS’ PDF load time is painfully long in duration. The amount of time it takes for a ‘SUBMITTED’ inspection to be generated in to a ‘REPORT’ is ridiculous in today’s world — should be almost instantaneously generated. This tells me that there are ‘batching’ issues in the program code. My TD AMERITRADE stock trading APP works flawlessly! The amount of data the TD AMERITRADE APP handles is many multiples of the CAT INSPECT APP and it is provided in REAL TIME, and it has worked for me since 2018 without a hiccup. Why does CAT INSPECT APP (a simple data storage / data retrieval platform) have so many issues? **Developer response:** Hi chiefdarkcloud. Thank you for providing feedback and we are sorry to hear that you have had a bad experience with our application. We have a support team that is available 24/7 to offer assistance and we've made many improvements to our application to improve performance. Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ### 1/5 — Will not sync *2021-02-26* Performed several inspections only to have them not sync. Deleted app and reinstalled. Lost all records on phone as expected. **Developer response:** Hello ibboydb, thanks for reaching out and sorry to hear about your sync issues. Many of the sync related issues have recently been resolved. Please contact our support team for more information and assistance. Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-04* Terrible ### 1/5 — Won’t Open *2026-06-30* The app wont’t even open on my iPhone or iPad and I need it to do my job ### 1/5 — Keeps getting worse *2026-06-28* Been using the app since its inception. Progressively app has gotten worse. More buttons to click, more screens to go through, more scrolling. Work flow is now slower and more confusing. If it isn’t broke don’t try to fix it!! ### 1/5 — Cat forces us to use but can’t build a reliable app *2026-05-24* Firstly PLEASE ADD an option to directly send an email of pdf reports instantly to one’s email when finishing off a report. It’s a hassle to have to change tabs just to send an email, which should be automatic. Trying to reduce workload when we have to do all these stupid Cat forms just to meet Cat KPIs. As Cat technicians, we are forced to use this stupid app to meet Cat form filling KPIs. What a waste of time and I feel bad charging customers for this wasted time. It fails to log in and it has to be constantly reinstalled. A billion dollar company can’t even hire decent programmers. Disappointed **Developer response:** Hello, we apologize that you are experiencing issues with the application. We are releasing a new version of Cat Inspect in 2026, which will have substantial improvements. However, the next time you experience issues with log-in or any other concerns, please contact catdigitalsupport@cat.com and they will help to resolve. ### 1/5 — Issue *2026-03-06* I can’t open on my device. **Developer response:** Good day Miller, apologies that you are experiencing issues opening the application. If you continue to experience problems, please contact catdigitalsupport@cat.com to explain further and they will help to resolve. ### 1/5 — Please make more reliable. *2025-09-01* I constantly need to delete the app and reinstall it to use it. Some mornings it works, then I go to use it again and it freezes. **Developer response:** Good day Trips, apologies that you are experiencing issues with the application. There have been performance improvements since this issue was raised. However, if you continue to experience problems, please contact catdigitalsupport@cat.com to explain further and they will help to resolve. ### 1/5 — Terrible app *2025-04-24* Slow, never can get it to work right. Want people to do these but don’t have the proper tools to do so **Developer response:** Good day Lwill78. We would love to get some additional context regarding your feedback so that we can help resolve your issue. Please contact catdigitalsupport@cat.com to explain further and they will be happy to assist you. ### 1/5 — Please improve *2025-01-29, version 4.3.44* Increase the character limit for the text descriptions when uploading photos. Currently, the limit is too restrictive, and I’m unable to provide detailed explanations alongside the images I take. It would be helpful to have more space to offer comprehensive descriptions and context for the photos. Please extend the character limit to allow for longer, more detailed descriptions? This would greatly enhance the usability of the app. ### 1/5 — Terrible Experience *2024-09-11* Nothing but glitches, signing in and out 6 times a day and randomly loosing reports is fun and all, let alone the unusable sample system with so many issues I find myself filling samples out by hand now, truly sad and frustrating to have to use on a daily basis, been using for 5+ years and never had a easy day on the app. **Developer response:** Hi Mikey. We would love to get some additional context regarding your feedback so that we can help resolve your issue. Please contact catdigitalsupport@cat.com to explain further and they will be happy to assist you. ### 1/5 — Rarely works *2024-04-23* This app rarely works correctly on the first try. The “updates” do nothing to fix the app. I wish the developers would actually fix the problems with it crashing all time, not syncing inspections, and the compartments/fluid type not loading when submitting samples. **Developer response:** Hello. Thank you for your feedback and we are sorry to hear you had a bad experience. Please contact our support team at Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com so that we can help resolve your issue. ## Most praised reviews (10 highest-rated) ### 5/5 — Support for 0.5 zoom on iOS *2025-07-21* Please add the ability to take picture with wide angle cameras on newer iPhones. **Developer response:** Good day Dxgxbsbshzjxhxbdbdbdxnx, thank you for your positive feedback. We always aim to please our users. Please contact catdigitalsupport@cat.com to explain further and they will be happy to assist you with your request. ### 5/5 — Great app works well *2023-07-20, version 4.3.32* Would be nice to be able to use wide angle camera on iPhones, for taking pictures of machines in the shop ### 4/5 — Use in field *2025-05-14* Pretty good app performance is good and consistent, sometimes there are connectivity issues to the main system otherwise very stable. **Developer response:** Good day Paulson099. Thank you for your positive feedback. We always aim to please our users. If/when you encounter connectivity issues, please contact catdigitalsupport@cat.com to explain further and they will be happy to assist you. ### 4/5 — Love but needs minor improvements *2023-02-23* Use this app almost daily for pre and post machine inspections and we love it as a shop. One thing we wish was possible…we would love to be able to edit an inspection after it is submitted. Can’t tell you how many inspections were submitted by our techs and after having it emailed to supervisors for review before sending it to customers, errors and typos were found. There’s is no way to correct them without creating an entirely new inspection. Even then you can’t access the pictures taken on the app. You have to use the original device that took the picture. This can be very frustrating. Please work on adding this feature CAT. Thanks. ### 4/5 — Suggestions *2019-12-05, version 4.2.2* Great app for us, but what about Arabic language. What is needed to let it support Arabic Language? ### 3/5 — Not able to sign in anymore *2024-08-02* Last two weeks of July 2024 the IOS cat inspect app won’t allow me to sign in I was not able to submit Inspections for contamination control because of this The july 30th release didn’t fix my issue **Developer response:** Good day Buru73, apologies for your issue with submitting inspections. Please email catdigitalsupport@cat.com with details and screenshots so we can help resolve. ### 3/5 — Will not sync *2021-02-12* Multiple machine inspections and transmission inspection will not sync the inspection. “Inspection failed to sync.”Iv cleared and reopened and still the same. Wifi works just fine and does the same on my phone. You require this done on your transmissions why does it not work? **Developer response:** Hi DamnDangeI88, thanks for your feedback and sorry that you've had a bad experience with our app. Many of the sync related issues have recently been resolved. Please contact our support team for more information and assistance. Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ### 3/5 — App is not working for IPad *2020-05-11* We use this app for our shop, none of the tablets can connect as of 5/11/20. The internet is clearly working fine, as I write this review from one of the tablets. This issue applies to multiple devices. After you press login, the landing page never loads and you aren’t given an opportunity to enter your credentials. **Developer response:** Hello. Sorry to hear about your login issues. Please contact our support team for assistance. Phone: +1-866-228-2111 Email: catdigitalsupport@cat.com ### 2/5 — App is full of Bugs, very slow, looses valuable information entered before syncing *2024-09-17* App is full of Bugs, very slow, looses valuable information entered before syncing. Seems like every other week, the app must be deleted and reinstalled… numeric,descriptive values and photos entered are somehow “lost” in the process of the program “syncing”. **Developer response:** Good day CatJunkie69. We would love to get some additional context regarding your feedback so that we can help resolve your issue. Please contact catdigitalsupport@cat.com to explain further and they will be happy to assist you. ### 2/5 — Functions not working! *2023-10-26* After last update, photo function not working properly if using a tablet and use in the Landscape orientation which is how I hold mine to take pictures. Works fine in portrait position, but when trying to take a picture holding tablet in Landscape position - about a third of the view on the RH Side is lost, and the shutter button position remains at the bottom center, can’t reach with your thumb to snap picture! ( I have big hands)! Prior to last update, shutter button would be on RH side within thumbs reach which allowed for a steadier grip to hold tablet for better pictures. Also the previous inspection notes and pictures showing up is nice, but would be really awesome if you could cut and paste pictures from previous inspection to be able to show side by side previous damage next to current repaired status. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*