# Catapult One: Sports Training — user reviews

> 59 indexed App Store user reviews of Catapult One by CATAPULT SPORTS EMEA LIMITED, rated 4.50/5 from 506 ratings.

- Source: https://appshunter.io/ios/app/catapult-one-sports-training/id1382164781/reviews
- App overview in markdown: https://appshunter.io/ios/app/catapult-one-sports-training/id1382164781.md
- Rating breakdown: 5★ 418 · 4★ 28 · 3★ 10 · 2★ 13 · 1★ 37

## What do users think of Catapult One?

Overall sentiment: negative

**Pros**

- 👍 Great app for fitness
- 👍 Awesome app and device
- 👍 Brilliant product
- 👍 Fantastic item that really shines a light on your performance
- 👍 Essential piece of kit
- 👍 Best available to consumers!
- 👍 Definitely recommend it
- 👍 Metrics great

**Cons**

- 🐛 Failed tech & they don't care
- 🐛 No data
- 🐛 Terrible product and service
- 🐛 Falsely advertise this can be used with an Apple Watch
- 🐛 Mapping was better under old version
- 🐛 Struggling to sync sessions
- 🐛 Can't seem to sync my training sessions
- 🐛 Pod quit working
- 🐛 Terrible product. Stay away
- 🐛 Rubbish
- 🐛 App doesn't work
- 🐛 Buggy app
- 🐛 App needs major overhaul
- 🐛 Does not work
- 🐛 Not working on Apple Watch
- 🐛 Didn't sync
- 🐛 Apple Watch (S5) Integration Doesn't Work
- 🐛 Not accurate enough with Apple Watch
- 🐛 App
- 🐛 Not working on Apple Watch
- 🐛 Log Out/In Issues

**Commonly reported bugs**

- Mapping was better under old version
- Struggling to sync sessions
- Can't seem to sync my training sessions
- App doesn't work
- Buggy app
- App needs major overhaul
- Does not work
- Not working on Apple Watch
- Didn't sync
- Apple Watch (S5) Integration Doesn't Work
- Not accurate enough with Apple Watch
- App
- Not working on Apple Watch
- Log Out/In Issues

**Most requested features**

- Missing one tiny thing
- ADD iPad compatibility ASAP!!
- Needs some improvement
- INCLUDE THE ABILITY TO COMPARE YOURSELF TO SPECIFIC PROS

## Newest reviews (18 of 59)

### 2/5 — Catapult

*2023-01-16*

The pod has stopped connecting to my phone and won’t let me see past games or anything

### 2/5 — Mapping was better under old version.

*2022-10-12*

It has been a while to get it working. Old PLAYERTEK app was easier and mapping has been a nightmare this time.

### 1/5 — Rubbish

*2022-04-21, version 2.0.32*

Completely crap product. Captures incorrect info and customer service and app used are appalling. Buy the rival product

### 1/5 — App doesn’t work

*2022-04-09*

The app just loads up a blank white screen with no options.
I’ve deleted and then re downloaded the app a few times, still with no success 🤷🏼‍♂️

### 2/5 — Buggy app

*2022-03-23*

The app is really buggy. It’s impossible to invite players onto a team. Every time I send an invite, the player tells me they are presented with an error message that the link is expired (even after just sending it). Since shifting to Catapult, more bugs have appeared

### 3/5 — Help

*2022-02-11*

Anyone know why my tracker just randomly won’t sync a session? Never have had issues until now I have had it for maybe 6 months and it only happens when I’m in an indoor facility? Maybe because the map can outline the pitch? Help!

### 4/5 — Okay

*2022-01-23*

I think it is really cool that you can track your stats and I have gotten better but I liked the old app a lot better!

### 2/5 — App needs major overhaul

*2021-10-21*

The app pretty much suscks. I recently got the vest, its good quality and I was really excited to use it. After my first training session i was eager to see my stats but bam nothing was recorded even though i charged the device for more than 2 hours and the lights were on. i did it again and nothing again. It just says “No session has been found” already issued for a refund. If youre thinking about this or the 300$ vest might as well invest bc im sure those will work properly.

### 1/5 — Does not work

*2021-08-29*

This vest does not work! It doesn't record the whole session, it will randomly only record half an hour of a 90min game or record 5 x 1 min session then the next 45 minutes! There is no pet term to it. Incredibly frustrating! I have had this for over a year now and have a email trail of over 100 emails between myself and catapult trying to sort the issue, I have had several replacement pods and a replacement vest and still have the same problem, I have asked for a refund several times and been ignored, they just offer to send another new pod! It does not work!! If I could give less than 1 star rating I would have done

### 4/5 — Missing one tiny thing

*2021-08-19*

Brilliant product however i think they should add a section where you can add goals and assists (like where you add the match score) so you can remember your stats with the games. Also would be good to reflect on at the end of the season!
(Update)
The new app layout is horrible please change it back to the old one

### 1/5 — Used to work great until stopped tracking

*2021-08-11*

I’ve had this app for a few months now. Back in November/December 2020 it worked great. Gave really good analysis of the pitch areas, distance etc. I was using my apple watch to monitor my fitness. 

However after football resumed post winter lockdown it hasn’t been measuring correctly. The heat map shows one dot and the distance run is always less than a kilometre. 

I’ve tried using airplane mode as suggested, re-installing the app but nothing seems to get it to work. Real shame as I was happy to continue paying to use the app

However now it doesn’t work at all, I would definitely try this before committing to paying for it to see if it works on your apple watch

### 4/5 — Worked well on watch before trying airplane mode…

*2021-07-22*

Provides some interesting data and good to have more in depth look that other apps.

I have used for a few games and training sessions successfully with the Apple Watch. Today however, I followed the ‘turn airplane mode on to get better GPS’ prompt…it did not track a thing and suggested I covered 0.05km in an hour! So frustrating!!! Not sure why airplane mode would make the GPS more accurate? Seemed to completely turn the GPS off!

Also possibly having a pause function may be better for 5-a-side as I accidentally clicked half time 15 minutes in which was a bit annoying.

### 1/5 — Accuracy

*2021-06-11, version 0.1.60*

Not too sure how accurate this is but apparently I’m 24 km faster than Usain Bolt 🤷‍♂️

### 3/5 — Great until it doesn’t work

*2021-06-10*

I use the Apple Watch version and all was good till the app just stopped working couldn’t upload my games then lost all my data, then was logged out and couldn’t get back in.

### 1/5 — Cool

*2021-06-10, version 0.1.60*

It’s cool and all but I can’t even connect my email or anything to even use the app so I’m not having any fun

### 3/5 — ADD iPad compatibility ASAP!!

*2021-04-30*

The vests works great (purchased two for my kids) but being limited to only an iPhone is terrible for seeing the data on a larger screen. Please add compatibility for iPad - this shouldn’t be a far stretch to add the functionality. We have data we would like to mine but it’s hard on a small older iPhone.  Also, I agree with some other users, the app isn’t entirely intuitive, parents don’t have access to the kids training sessions unless I’m signed up as a coach? Even then I can’t see all their data. Comments or notes for each session on what was worked on would be great to know. This has been great to assess total mileage and strain, like the recovery and other training tips. Maybe spend less money on those and more money on app development/expanded compatibility.

### 1/5 — Waste of time

*2021-04-22*

The idea behind this app is great, and I was excited to try out the Apple Watch features. However, the app does not sync with the watch, rendering it useless. Even manually trying to sync the two does not do anything.

### 1/5 — Not working on apple watch

*2021-04-14*

CANNOT sync session to iPhone, contacting with support back and forth for almost a week, still not working. Frustrating experience...

## Most critical reviews (10 lowest-rated)

### 1/5 — Não sincroniza com o aparelho

*2025-05-22*

Não consegue parear

### 1/5 — Failed tech & they dont care

*2024-10-05*

If this tool worked all the time Id buy it for each one of my players. But now they charge a subscription for a robot. Somehow my pod didnt pick up tonights game- but last week it randomly split the recording and also had random times it was in my bag. Just put a switch on it. Good thing i could hide my garmin watch

### 1/5 — No data

*2023-10-22, version 2.1.10*

Pair the device with the app. And then never any match data at the end. Non existent support

### 1/5 — Sincronização ruim

*2023-05-14*

Usei várias vezes e simplesmente não sincroniza o exercício, diz que não tem nada.

### 1/5 — Terrible product and service.

*2022-10-14*

This company's product worked fine for me for several years. Then they forced me to upgrade the firmware on my pod and that caused the pod to stop working. After 2+ weeks of back-and-forth they sent me a new pod which also does not work and will not sync. Now it’s been four weeks and no one has offered me any help or solution to correct this problem. I am very frustrated at how bad the service and tech-support is with this company. I would strongly advise everyone to not waste your time or money with Catapult products. Catapult has been a huge disappointment. Would love to get a refund of my money and us go our separate ways.

### 1/5 — Falsely advertise this can be used with an Apple Watch

*2022-10-13, version 2.1.0*

This can't be used with an Apple Watch despite claims on their website. Waste of time.

### 1/5 — Struggling to sync sessions

*2022-09-22, version 2.0.37*

Absolutely not a user friendly device. Struggling to sync sessions. Keep saying not session found, this after all 3 bars were on when match played. Trying to sync straight after and just keep saying no session found. Feels like a waste of money.

### 1/5 — Can’t seem to sync my training sessions

*2022-06-27*

Either I’m using it wrong or it’s not working either way I’ve turned it on put it in the vest ans trained then took it out ans tried to sync it and it doesn’t sync and the one time it did sync it didn’t track the whole training session

### 1/5 — Pod quit working

*2022-05-19, version 2.0.32*

I’ve had it of 18 months and it quit working. I have had  no response from the company

### 1/5 — Terrible product. Stay away.

*2022-05-02*

After one session, the sensor stopped recording sessions. It records a random 10 min segment and that’s it. The product is based on a great idea, but wait for someone to execute it properly.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app for fitness

*2023-10-25*

I use this app daily playing football

### 5/5 — Awesome App and device

*2023-05-21*

The App and device are extremely good for tracking performance either for improvement or just fyi. More importantly the tips that come with it are valuable

### 5/5 — Brilliant

*2021-04-06*

Great app for tracking your game.

I use mine with an apple watch and from what i can tell the stats are very accurate. 

I did raise a query with the support team regarding the app automatically switching sides after half time - which if you play in a league that doesn't always bother to do this (like mine) it can cause your heat-map and runs to be in the wrong direction. The support staff got back to me super quick though to acknowledge the issue and hopefully this will be addressed in future updates. 

Otherwise would definitely recommend!

### 5/5 — Love so far but add a comment box on sessions

*2021-01-17*

All the information given is great and the vest/gps works great for me. What I think would be a great addition is to add a comment box on each session so the user can comment on stuff like drills used during training, self feedback or how they felt during training, goals/assists in games, or self feedback on games or even notes to watch for the next game.

### 5/5 — Amazing service

*2020-12-23, version 0.1.57*

Had a few troubles connecting to the playr app and contacted their staff at 1am in the morning. They replied instantly and communicated politely. Amazing service and helped me connect my device in under 15 mins. Shout out to killian. Amazing work. Thank u again! 

Prasiddha

### 5/5 — Customer Support

*2020-09-29*

When I had difficulty pairing my device the customer support was really good in giving me step by step instructions on how to fix it.

### 5/5 — Highly recommend

*2020-09-24*

Fantastic product and great customer service.

### 5/5 — Brilliant

*2020-09-17*

The PLAYR tracker is almost certainly THE BEST INVESTMENT that I have made for football. THE APP BUILDS ON THAT incredible piece of technology to the extent that GAME-CHANGER IN AN UNDERSTATEMENT. I have used the PLAYR system for about a year and a half and NOTHING COMES CLOSE. I would RECOMMEND THIS wholeheartedly.

### 5/5 — Log Out/In Issues

*2020-06-02, version 0.1.54*

I have only had the pod for one week and I can’t seem to log in.  I tried uninstalling the app and reloading it.  Now the app will not install.  I tried resetting the password.  So a verification code should’ve been sent out to my email.  Been waiting for that...  I don’t see and number to call for support.  Like the idea behind the tech but needs update app supports bug fixes.

### 5/5 — Wow has really helped me improve

*2020-03-10*

Even though I am in my 50’s I am still playing 11 aside competitive football and always wanting to improve.  I brought this pod and app to help track my training and match day stats and it’s worked.

I can see where I am, it sets targets and it doesn’t lie, what is shows is how hard I ran, distance, sprints, load and intensity and having this app has allowed me to review my training, be more focused before training or the game and my stats show it has improved my performance.

For the cost of a pair of boots this has lasted me over two years and will continue to help me.

5 stars, would give more if I could

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
