# Catch Health — user reviews > 56 indexed App Store user reviews of Catch Health by American Health Marketplace, rated 4.60/5 from 126 ratings. - Source: https://appshunter.io/ios/app/catch-health/id1511745889/reviews - App overview in markdown: https://appshunter.io/ios/app/catch-health/id1511745889.md - Rating breakdown: 5★ 112 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 11 ## What do users think of Catch Health? Overall sentiment: positive **Pros** - 👥 Exceptional customer service representatives - 😊 Friendly and professional staff - 📱 User-friendly app interface - 🎯 Personalized assistance with plan selection - 💡 Helpful resources and pharmacy discount card - 🚀 Quick and easy enrollment process - 📋 Clear explanations of coverage options - 🔄 Easy access to insurance information in one place - 🤝 Representatives go above and beyond expectations - ⭐ Convenient app for managing health insurance **Cons** - ⚠️ Misleading advertising claims - ⏱️ Long wait times for appointments - 🐢 Slow information delivery during calls - 😤 Inconsistent service quality among staff - 🚫 Limited transparency about company legitimacy **Commonly reported bugs** - App described as rough around the edges - Difficulty navigating certain app features **Most requested features** - Slower, more deliberate information delivery during calls - Better appointment scheduling availability - Enhanced transparency about services offered ## Newest reviews (17 of 56) ### 5/5 — Excellent service *2024-07-30, version 1.2.9* I had a great experience signing up pascal millery gave great customer service. Pascal was very helpful and explained everything for my health coverage he was also very friendly. Pascal then put me through to Lakeisha Walters which was also very friendly and had a wonderful personality. Overall between them both they were amazing and very helpful ### 5/5 — Kelly Barksdale *2024-07-12, version 1.2.9* Very helpful ### 5/5 — Amazing job *2024-07-11, version 1.2.9* They were very knowledgeable about everything and very helpful on getting me all the health coverage and assistance that I need at this time. They were great. Appreciate everything that they did for me. ### 5/5 — Insurance review *2024-06-25, version 1.2.9* Vvonaka Richardson was very nice and friendly and helped me with the app and took really good care of me 100% recommendations ### 5/5 — Great review *2024-06-07, version 1.2.9* Vvonaka Richson was a great help to me ### 5/5 — Beautiful Customer Service !! *2024-06-06, version 1.2.9* Great on the phone experience with such a great worker named Janice Leonce , She was such a wonderful help during a long process of question and discussions she is GREAT at what she do. She really does deserve something for the outstanding customer service that she provided ! On the other hand I also talked to amazing worker which was Mrs Vvonaka Richardson she deserves all the flowers that could be possibly be given on GOD’s Earth. She has a such beautiful soul beyond others. Never have I ever experienced such a good over the phone customer service. I HOPE AHM RECOGNIZES THESE TWO NICE LADIES ;). ### 5/5 — Great customer service *2024-06-06, version 1.2.9* Vvonak Richardson & Ricky did great with giving such straight for positive information and set up!! ### 5/5 — Amazing Assistance! *2024-06-06, version 1.2.9* My rep Vvonaka Richardson was AMAZING! She broke down all the information in a way that I could really understand everything she had presented! She’s Awesome! She explained all the features of the app and my new benefits! Thanks ### 5/5 — Review for health insurance *2024-06-05, version 1.2.9* Vvonaka Richardson was a great help to me and helped me locate everything in the app also I was able to get back in touch with her directly after the fact! ### 5/5 — Good App *2024-06-04, version 1.2.9* My Experience was Grate. VVONAKA Richardson. She is A Really Grate. I wish All Other customer service Agents Was Like Her. She walk you true the steps the right Way and be patient with you. She was so Food. 🫶🏿 ### 5/5 — Breyonna Pinckney *2024-06-04, version 1.2.9* Vvonaka Richardson provided great customer service she as well as Termya Woodard I loved the service they were very nice and they made it very understandable for me ### 5/5 — Ms. Richardson *2024-06-03, version 1.2.9* Vvonaka Richardson was a big help she was very polite. Also she walked me through everything & explainedeverything very well. We need more agents like her . Five stars !!!! ### 5/5 — Easy app! *2024-06-03, version 1.2.9* Vvonaka Richardson was awesome! Very patient, detailed and helpful. She genuinely wanted to help and went out of her way to help me out and made sure I download app and helped me learn how to maneuver the app. I mean she really went above and beyond. I’ve dealt with nice agents before but she’s unique and thorough. Y’al make sure y’all give her raise. Thank you Vvonaka! ### 5/5 — Amazing service *2024-05-31, version 1.2.9* I spoke with vvonaka Richardson today and she was very helpful!! She helped me and went over everything with my claim today!! At first I thought it was a scam but she helped me!!! I am so thankful!!! She was so positive with me ! Not only was she positive but got personal but kept it professional and made me feel so comfortable!! I would love to speak with her on a daily basis if I could ! Godbless her!! Everyone should speak with her and she would get a permotikn! -jami ### 5/5 — Representative *2024-05-30, version 1.2.9* Vvonaka Richardson she was so helpful. She answered my questions. She was very resourceful. So knowledgeable. She was exceptional ### 5/5 — Awesome!! *2024-05-28, version 1.2.9* I spoke with Olivia in regards to My coverage it was amazing thank you ! ### 5/5 — Best App Ever!!! *2024-05-28, version 1.2.9* This is the absolutely best app I’ve used. It’s very convenient for me to use when I make doctor or hospital visits. This app was thought out and made for the patient. I am very appreciative of the convenience. Vvonaka Richardson was my representative and she was very professional and personable. I felt very comfortable speaking with her. It felt like she really cared about helping me. She was very patient with my questions and walked me through everything I needed. I will recommend this agency, representative and app to everyone I feel that will find this useful!! I am VERY pleased!! ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAM!!! Save Yourself! *2025-11-29, version 2.0.22* Companies like this exist just to take advantage of people, you can get everything this company provides a lot safer directly through Healthcare.gov! ### 1/5 — Free money *2024-06-12, version 1.2.9* It said free money I signed up I can’t get appt for 10 months fake commercial saying you get help instantly ### 1/5 — Scam *2024-06-03, version 1.2.9* This is a scam, im reporting! ### 1/5 — Scam *2024-01-23* SCAM!!!! ### 1/5 — Been Scammed!! *2023-11-29* Unbelievable Apple allows its users to get scammed like this!! ### 5/5 — Excellent customer service *2025-01-28, version 1.4.0* The reps I spoke with were amazing. The only suggestion I would give is to slow down when giving a lot of information but they do send it in writing. ### 5/5 — Awesome Customer Service *2024-12-18, version 1.4.0* Rena helped and walked me through everything and made sure that I understood everything before disconnecting the call. ### 5/5 — Great service *2024-12-02, version 1.4.0* Very fast and friendly agents ### 5/5 — Healthcare Selection *2024-11-14, version 1.2.9* This is a top rate company who will help assist you in selecting healthcare coverage. They are superior in all aspects. Call them and use their app, you won’t be disappointed!!! ### 5/5 — Great!!!!! *2024-11-05, version 1.2.9* Everybody was helpful and helped me with everything I need to be done. They were great and answering questions and helping me get the answers that I needed. I would recommend this app to all my friends and family. ## Most praised reviews (5 highest-rated) ### 5/5 — Easy to get signed up *2024-10-30, version 1.2.9* I had the pleasure working with Shamell Taylor. I’ve been putting off getting health insurance for years but she found me a plan that works perfect for me. I definitely recommend getting a quote. Everyone I spoke with today made it very easy. ### 5/5 — Best customer service experience 🥰 *2024-10-23, version 1.2.9* Market place was really great they are awesome and respectful people at first I was scared that it was a scam 😂 but it wasn’t they really helped me keep doing the awesome job that you’re doing guys all thumbs up 👍🤩 ### 5/5 — Good first impressions *2024-10-02, version 1.2.9* I just enrolled in a Marketplace healthcare plan through this agency; it’s too soon (as of 10-01-24) to say if any issues might arise in the long term, but the agent I worked with was very friendly and helpful, and helped me to find a far better deal on my plan than I likely would’ve been able to find on my own. This app itself seems a little rough around the edges, but serviceable as a hub for various basic information about your health insurance, and it currently includes a pharmacy discount card that might help you to save some money. ### 5/5 — Customer satisfaction *2024-08-06, version 1.2.9* Vvonaka Richardson was a very professional with her service. I was very satisfied. And all my question was answered. I will refer friends and family members. ### 5/5 — Awesome resources! *2024-08-01, version 1.2.9* I suggest giving the program a Go! Vvonaka and Arron Miller put me and my family in Good Hands! Great Resources Available in the App as well! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*