# Catholic Health Buffalo — user reviews > 53 indexed App Store user reviews of Catholic Health Buffalo by Catholic Health System, rated 4.40/5 from 504 ratings. - Source: https://appshunter.io/ios/app/catholic-health-buffalo/id1562330655/reviews - App overview in markdown: https://appshunter.io/ios/app/catholic-health-buffalo/id1562330655.md - Rating breakdown: 5★ 379 · 4★ 41 · 3★ 22 · 2★ 6 · 1★ 56 ## What do users think of Catholic Health Buffalo? Overall sentiment: mixed **Pros** - 👍 Easy to navigate and user-friendly interface - 📱 Convenient access to medical records and health information - 🔐 Biometric login (face/fingerprint) eliminates password hassles - ⏱️ Quick appointment scheduling without phone wait times - 💬 Direct communication with healthcare providers - 📊 Comprehensive health data in one centralized location - ⌚ Integration with Apple Watch - 🏥 Excellent healthcare service and staff professionalism - 👨‍⚕️ Attentive and empathetic doctors - 🎯 Reliable and helpful patient portal **Cons** - 🐛 Frequent login failures and authentication errors - 🔒 Security concerns and potential data compromise fears - 📝 Password verification issues and repeated password resets - 🔍 Difficulty finding specific information (doctor letters, test results) - ⚠️ Confusing app version for Catholic Health Long Island users - 🛏️ Hospital bed availability issues in emergency room - 📞 Limited provider contact options (physical therapy, etc.) - 🕐 Long wait times for callback responses **Commonly reported bugs** - Login credentials rejected despite correct information - App crashes and errors on mobile devices - Phone number verification failures - Password acceptance issues requiring frequent resets - Appointment scheduling field locked to 'lab' option - Inconsistent performance between app and desktop versions - Messages section empty or non-functional **Most requested features** - Extended bloodwork history (prior year data visibility) - Improved appointment scheduling with more provider types - Better messaging system with healthcare providers - Clearer navigation and tab identification - Desktop and mobile synchronization - Ability to contact all provider types (physical therapy, specialists) ## Newest reviews (13 of 53) ### 2/5 — Most difficult App *2026-03-17, version 11.5.3* Calling in for assistance to signing in, not a fan. ### 4/5 — Bloodwork *2026-03-09* The only problem is, I would like to see blood work for the prior year and now I can only see a couple of months back. Please update it so we could see more. ### 3/5 — Can’t verify phone number *2025-04-03* I have used this app for more than two years and it will not verify my cell phone number other than that. It’s a good app. ### 4/5 — No Hospital Beds Abailable *2025-01-23, version 10.7.3* Unfortunately I had to spend an uncomfortable night lying in a gurney in the noisy emergency room as there were no hospital beds available on the 5th floor. No sleep at all. ### 5/5 — Thanks you very much of all the staff and supporter. *2024-08-25* I am so happy to join with Catholic Health. I am getting 5 star service from that. Thanks you very much of all the staff and supporter. ### 5/5 — Great location,, friendly people! *2024-08-06* I get my blender on every other week at the Catholic cloud location at Delaware Avenue. All the phlebotomist are very professional. to make an appointment is very easy through the portal. Wait times are minimal. ### 4/5 — Like the app. Desktop easier for an old man. *2024-01-15* The app is ok. I prefer the internet on my laptop/desktop though Chrome. Easier for me to maneuver around. ### 5/5 — Great service *2023-12-11, version 10.4.2* Awesome app and service ### 5/5 — Very impressed with the Chart *2023-11-08, version 10.4.2* Very impressed with the chsrtwa ### 5/5 — very good app! *2023-10-01* Easy to navigate and use although some of the tabs within the main headings could be a little easier to identify but not too complicated to figure out. it’s very good and reliable app overall so I give 5 stars. ### 5/5 — App *2023-07-26, version 10.4.2* Very user friendly. ### 4/5 — Ok *2023-05-02, version 10.4.2* Great ### 5/5 — Love it *2023-04-25, version 10.4.2* I love this app it’s absolutely amazing ## Most critical reviews (10 lowest-rated) ### 1/5 — Sign Up Failure *2024-01-03, version 10.4.2* Go through the process, create a user name and password. Approved. Go to sign in it says there is something wrong with my username or password. I double, triple check. I can't log in. 0 stars if you can't even log in. ### 1/5 — SOLD MY SOCIAL SECURITY NUMBER! Do not trust *2023-10-13, version 10.4.2* After trying to sign up I received a SSN fraud alert. Do not try to use this app. ### 1/5 — I don’t like this app couz I can’t get forgetting user name *2023-09-27, version 10.4.2* So bad ### 1/5 — Frustrating *2023-07-11, version 10.4.2* This app is the most frustrating app I’ve ever used! I can never check into it, it always says the info I provided is incorrect. I’m sorry to say it is quite useless. ### 1/5 — Still don’t know why I can’t get proper info on testing *2023-06-07, version 10.4.2* Starting to be a pain trying to get it right! ### 1/5 — Can’t even log in *2023-05-04* This app is terribly made. I have tried so many times to log in and every single time the app errors out. And I know the information I input is correct because I put in the same info I use on a desktop, yet nothing. I’ve even tried deleting and re downloading the app and it does the same thing. How is this allowed to be an app? ### 1/5 — FAKE APP *2023-03-23, version 10.3.1* FAKE APP do not get ### 1/5 — Possibly Fake app *2023-02-02, version 10.2.4* This apps does not seem legit. I am concerned they tried to pose as the real my chart app. I fear my data has been compromised ### 1/5 — Should specify that it is not CH LI *2023-01-18, version 10.2.4* This app will not let you login if you are using Catholic health of Long Island. In order to access my chart for Catholic health of Long Island, you need to get the generic my chart app. This Catholic health app will not let you access your account. You will keep getting a message telling you that the password or username is wrong even though it’s right it’s just a different version of Catholic health. ### 1/5 — Confusing Misrepresentation *2022-11-03, version 10.2.4* Not the right app ## Most praised reviews (10 highest-rated) ### 5/5 — The BEST *2026-08-10* Believe me in my 69 years of life, I've had the rest. But now I have the best. The people at Catholic Health are so professional and courteous that they feel like they are your friends. And I believe that they are. They really care about treatment and kindness and courtesy. You'd be more than happy if you weren't there the treatment they give you is second to none. ### 5/5 — Glad I Switched *2026-02-08* Dr Song was very kind and attentive. Asked questions and explained everything well. ### 5/5 — Mitral valve repair *2025-12-19, version 11.5.3* Outstanding ### 5/5 — Catholic health system app *2025-12-16, version 11.5.3* Extremely easy to use all your information is in there for your private use. And if you use face or fingerprint, you don’t have to remember a DAMN. Password that doesn’t work every time you use a patient portal thank you Catholic health. ### 5/5 — Had a heart attack *2025-09-14, version 11.2.5* Did a very good job ### 5/5 — Exceptional service *2025-09-03* Had the unfortunate need to go to Catholic health, but what an amazing experience they were not only knowledgeable and experienced, but they were also empathetic and passionate about caring for my mother-in-law. What a top-notch establishment. Thank you for such great customer service and bedside manner. ### 5/5 — First surgery-easy breezy *2025-09-01* Laparoscopic surgery for 2 hernias - that was my procedure, The Surgical Associates is the first place I went. From the first pre surgery labs all the way to the last appointment when the bandage was removed, I don’t have a single complaint. veryone I dealt with from the very beginning to the last appointment when my bandage was removed.. everyone was patient and kind. Overall, I can honestly say it was a pleasant experience and I felt that I was well cared for. My surgeon was Dr Rurik Johnson and he did an amazing job. The incisions were small, neat, and they’re healing nicely. Most importantly- the hernias are gone and so is all the worry that came along with them. ### 5/5 — Ease of use *2025-08-15* This portal is extremely easy to use. It’s a little bit difficult for family members but once you have access and can follow everything the updates are very easy reports meds statuses extremely helpful. Seems to be the best patient portal. ### 5/5 — Exceptional *2025-05-19* I have been going to this Catholic Health since I was 26 I am now 58. They have really been there for me especially after I got cancer. You can keep looking but you will not find better doctors ### 5/5 — My chart *2025-03-12, version 11.2.5* Great job on the software and links even to my Apple Watch --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*