# CATLINK

> IoT ecosystem for cat owners to connect with pets and devices. (iPhone/iPad app by Shanghai Catlink Intelligent Technology Co.,Ltd.)

- Source: https://appshunter.io/ios/app/catlink/id1407845134 (this page in markdown: same URL + `.md`)
- Developer: [Shanghai Catlink Intelligent Technology Co.,Ltd](https://appshunter.io/developer/1407845133)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.80/5 from 90 App Store ratings · 282 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 507 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2018-08-03
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/catlink/id1407845134/reviews.md

## What is CATLINK?

CATLINK is an intelligent pet care brand founded in 2017, the company is committed to building an Internet of Things ecosystem where people, things and pets could connect with each other. Product research and development are conducted totally based on the actual needs of cats and their parents.                                                                                                                                      CATLINK，LINK EVERYTHING FOR CAT’S LIFE.

## Key features

- IoT ecosystem for pet care
- Connect people, pets, and devices
- Cat-centric product development
- Focus on owner needs

## What do users think of CATLINK?

Overall sentiment: negative

**Pros**

- 📱 Intuitive and user-friendly interface
- 📊 Comprehensive health monitoring and activity tracking
- 🔔 Useful notifications for cat usage and health status
- ⚙️ Remote control and scheduling capabilities
- 🎥 Video recording and photo capture features
- 💾 Data backup and restore functionality
- 👥 Social features for sharing with other cat owners
- 🏥 Health management and veterinary communication support
- 🌍 Multi-language support availability
- 🎯 Effective device functionality once connected

**Cons**

- 🌐 Persistent WiFi connectivity issues
- 🔐 Requires phone number verification for setup
- 🐛 Frequent app crashes and force closures
- 🔄 Constant automatic logouts
- ⚠️ Poor English translation quality
- 🔤 Mixed language display (English, Chinese, other languages)
- ⏰ Timezone defaults to China time instead of local
- 📏 Inconsistent weight measurement accuracy
- 🎬 Video recording not functioning properly
- 📱 Device not recognized after app updates
- 🔑 Login credentials not accepted despite correct password
- ⚙️ Soft stool burial feature broken
- 🎮 Widgets removed in recent updates
- 📊 Limited historical data viewing capabilities
- 🔐 Privacy concerns with excessive personal data collection
- 🌐 Connection drops frequently after initial setup

**Commonly reported bugs**

- WiFi connection fails during setup and frequently disconnects
- App crashes during device pairing process
- QR code scanning causes app to crash
- Device not found errors for various features
- Server error messages when changing settings
- Phone number binding functionality broken
- SMS verification code not being received or instantly expiring
- App gets stuck at data transfer screen (33% loading)
- Automatic logouts without user action
- Account information lost after app updates
- Device information disappears after re-login
- Weight detection highly inaccurate and inconsistent
- Cat identification failing for multiple cats
- Notifications displaying in wrong language despite selection
- Chinese characters appearing in English interface
- Clipboard content being read without permission
- Password field limited to 6-14 characters (security concern)
- Time zone not respecting local settings
- Video not saving or including cat in frame
- Setup instructions in Chinese despite English selection
- Device offline messages despite active WiFi connection
- App layout misaligned when using non-English languages
- Hard-coded metric units despite imperial selection

**Most requested features**

- Metric to imperial unit conversion (kg to lbs, Celsius to Fahrenheit)
- Detailed historical records and activity logs
- Improved notification system with better translations
- Pet identification by type of waste (urination vs defecation)
- Manual cleaning button in timed mode without mode switching
- Google Home and smart home integration
- Ability to share account across multiple devices simultaneously
- Improved setup instructions with better documentation
- SMS verification code format that accepts numbers only
- WiFi password field that accepts spaces
- Adjustable feeding intervals for facial recognition mode
- Litter type customization options
- Real-time weight and humidity display on main screen
- Offline functionality without WiFi requirement

## Recent user reviews (10 of 282)

All indexed reviews: https://appshunter.io/ios/app/catlink/id1407845134/reviews.md

### 4/5 — Works ok?

*2026-08-19*

I've only used the litter box for a few days. And so far the box is working fine. Every time I check it, it's empty.  But the app doesn't seem to tell me when the cat has visited very accurately. Sometimes it says no visits for a whole day and I wonder if that could be true? Also the weight changes each time from 3 lbs to 12 lbs. Not important, I guess, but weird. 

I haven't gotten my first alert about changing the waste bag yet. Will update if/when I do. But short story is the app connected when I set it up, and the litter box is working. So if it will alert me to change the bag, that's all I really need the app to do.

### 2/5 — Hardware Fine- Software Horrible

*2026-08-08*

The quality of the litter box itself, ease of putting together, and functionality seems great- however, the software reflects a different story. I try to clear errors and I’m left with blank pages. I have to unplug and restart the device. I’m thinking about returning it because of the app itself.

### 1/5 — Terrible connection issues

*2026-07-12, version 4.3.1*

I have had 2 occurrences where my Catlink Litter Box became disconnected from the Wifi and when trying to follow the process to reconnect, the Catlink Litter Box is often undetected, but sometimes will be detected and connected by Bluetooth momentarily whilst trying to configure the network connection, but the Bluetooth connection drops out and the process stops at 30%. I have tried everything to troubleshoot and even reached out for support but was asked for proof of purchase before any help was offered. I have the box and the model details, I bought the device from the Catlink site from Australia but can’t find my invoice. This response happened the first time the device disconnected from my home wifi. I had recently done a firmware upgrade and couldn’t get confirmation from the company if that was the issue. I eventually gave up asking for help and still used the device manually with no app connection. Several weeks later the litter box magically connected again. This time the device connection dropped out, I still tried the usual trouble shooting, even changed the wifi name as suggested somewhere I found reference to connectivity issues. None of it has been successful. I deleted the device from the app and tried to connect it again. I’m really tired of trying.

### 4/5 — App is okay

*2026-07-06*

The app is not the best and not the most user friendly and I know it’s not a huge deal but it’s in military time which yes I can read but I would just rather it not be. It does give updates and show me all the info I need on my cat but there definitely some changes I would love to see

### 2/5 — Buggy

*2026-06-30*

Super buggy, the words are on top of each other in spots they’re obviously not supposed to be. The 3 second ad in the beginning is a really poor touch considering it’s there every time you open the app. The litter box itself is great, just very disappointed in the terrible quality of the app.

### 2/5 — Update

*2026-06-18, version 4.3.0*

The recent update knocked the box offline. It’s been a pain to get it connected. One hour later and no luck. Also, you require my location now?

### 3/5 — Updates not good

*2026-05-25*

Half of the app is still in Chinese despite selecting English as my language. The recent update seems to have messed things up. Coincidently my sensors started getting wonky same time the app updated. And now it seems some of the info on the app is missing, or maybe it’s just on Chinese now..not sure. App is still usable but definitely needs some work.

### 1/5 — Poor design and scaling

*2026-05-23, version 4.2.8*

Really poorly designed app. It has that magnified/ poor scaling look on an iPhone 17 Pro Max - a bit like the app was designed for an iPhone 5 and then renders up to a bigger screen without using the real estate properly. Unfortunately that means that some menu items can’t even be read fully as they go off screen. Overall not very intuitive and there’s also a few poor translation issues - but you can just about make out what’s what. Please remake or redesign this app. Your machines are good but the app is trash.

### 1/5 — Used to Work

*2026-05-07, version 4.2.5*

This last update jacked up everything on our Catlink, it stopped recording visits from my cat and doesn’t auto clean after he visits. Junk.

### 1/5 — Ew

*2026-04-12, version 4.2.1*

The app won’t work anymore with the last update, stopped connecting to WiFi and even deleted and redownloaded the app, went through all the troubleshooting.

## Frequently asked questions about CATLINK

### What does the CATLINK app do?

The CATLINK app is part of an IoT ecosystem designed for intelligent pet care, specifically for cats. It aims to connect people, pets, and various devices, creating a more integrated experience for cat owners.

### What are the key features of CATLINK?

The app's core function is to facilitate the connection within an IoT ecosystem for pets. Product development is based on the actual needs of cats and their parents, focusing on creating a seamless link between users and their feline companions.

### Is CATLINK free to use?

Based on the provided information, the app is free to use and does not have in-app purchases or advertisements.

### Who is CATLINK designed for?

This app is intended for cat owners who are interested in leveraging technology to enhance their pet's care and their own connection with their pets through an integrated ecosystem.

## Version history (last 5 releases)

### 4.3.8 — 2026-08-21

- Fixed: Known issues.

### 4.3.7 — 2026-08-18

- Fixed: Known issues.

### 4.3.6 — 2026-08-17

- Fixed: Known issues.

### 4.3.5 — 2026-08-12

- Fixed: Known issues.

### 4.3.4 — 2026-07-27

- Fixed: Known issues.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*